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Lapis Spa

Certificate of Excellence
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Address: 4441 Collins Ave., Fontainebleau Miami Beach, Miami Beach, FL 33140
Phone Number: +1 305-674-4772
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TripAdvisor Reviewer Highlights

Read all 285 reviews
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  • 212
    Excellent
  • 38
    Very good
  • 9
    Average
  • 4
    Poor
  • 11
    Terrible
Pure VIP Relaxation

My husband and I were in Miami for our 1 year anniversary and wanted to do a spa day. It was a cloudy day so we decided to head over to the Fountainbleau as you get access to... read more

5 of 5 bubblesReviewed 1 week ago
Kasey C
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285 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 1 week ago

My husband and I were in Miami for our 1 year anniversary and wanted to do a spa day. It was a cloudy day so we decided to head over to the Fountainbleau as you get access to their property all day when you have an appointment. It was true luxury and relaxation. Would be really fun with girls too!

Helpful?
Thank Kasey C
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Kasey C. We appreciate your wonderful review! We are happy you were able to experience Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall visit at Lapis and looking forward to welcome you back in the near future! Warmest Regards,... More 

Fort Lauderdale, Florida
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Lapis has two wet areas ( co-ed and not) where comfortable temperature hard and soft drops of water "rain" on you..It feels GREAT.. They have an extremely attentative staff, each person from the spa was sweeter than the last..from the Reception desk to the locker room attendant, the wet area attendants to the treatment room escorts..ALL very nice people..They have... More 

Helpful?
Thank Julie C
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Julie C. Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of our spa. Our Team Members work very hard to elevate your visit with us and we will be sure to pass along your kind words to the entire team. We look forward to welcoming you back for... More 

Norwalk, Connecticut
Level Contributor
35 reviews
common_n_attraction_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

I never stay at the hotel but I do enjoy the spa, this was my third visit (we bought 10 gift cards for our wedding party to enjoy once). This most recent trip has put me off from returning again. My "Deep Tissue" massage was terrible. The therapist coughed and snorted the entire way through the massage, he left the... More 

Helpful?
Thank Emma S
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Emma S. Thank you for taking the time to provide feedback regarding your recent visit to Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to you personally via Trip Advisor. We look forward to hearing from you.... More 

Orlando, Florida
1 review
5 of 5 bubbles Reviewed 4 weeks ago

I had a wonderful experience at the Lapis Salon and Spa last week. I was in town for work and had a few minutes so I decided to get a manicure. I was getting engagement pictures taken the following Saturday and wanted to make sure my hands looked perfect. When I arrived I was greeted by Isabelle. She helped me... More 

Helpful?
Thank lrnsilverman
Fontainebleau H, Manager at Lapis Spa, responded to this review

We appreciate your wonderful review! We are happy you were able to experience the Lapis Salon firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall visit to Lapis Salon and looking forward to welcome you back in the near future! Warmest Regards, Lapis... More 

2 reviews
5 of 5 bubbles Reviewed 4 weeks ago

Everything about my Special Day was Wonderful. I truly enjoyed my massage, will be back again! Great

Helpful?
Thank Tracey Everett P
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Tracey Everett P. Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words to the entire department. We look forward to welcoming you back for another unforgettable... More 

Perkasie, Pennsylvania
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 28 October 2016

I got a hammam bath and oxygen facial, and it was great, along with amazing and professional service!

Helpful?
Thank Dimairis W
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Dimaris W. Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of our Lapis Spa. Our Team Members work very hard to elevate your stay with us and we will be sure to pass along your kind words to the entire team. We look forward to welcoming you back... More 

Dallas, Texas
Level Contributor
39 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

Take an indulgent vacation day from the stress of your life at the Lapis Spa. Clean, refreshing, beautifully appointed amenities not found in other spas include the Rain Tunnel, Eucalyptus Steam room, Hammam baths. The facilities mimic Moroccan Hammams but more luxurious. When booking a treatment be sure to allow ample time to try the water and relaxation features. Your... More 

Helpful?
Thank artgirls
Fontainebleau H, Manager at Lapis Spa, responded to this review

We appreciate your wonderful review! We are happy you were able to experience Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our hotel guests. We are delighted to hear you enjoyed your overall visit to Lapis Spa and looking forward to welcome you back in the near future! Warmest Regards, Lapis... More 

Miami, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 16 October 2016

My masseuse (Alina) was wonderful. I booked an aromatherapy massage after a very stressful week at work, and it was worth every penny. After the massage I relaxed in the spa pool for almost 2 hours. The facilities are beautiful and it really is a relaxing environment. The staff is very attentive and friendly. I will definitely be back!

Helpful?
Thank Karina Z
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Karina Z. Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of our hotel. Our Team Members work very hard to elevate your stay with us and we will be sure to pass along your kind words to the entire team. We look forward to welcoming you back for... More 

United States
Level Contributor
44 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

We visit Lapis every year during Spa Month season. The spa is beautiful, calming and serene. The services offered are expensive, but of excellent quality. This is why we visit during spa month to take advantage of the deals. I particularly appreciate the cleanliness of the facilities and all the water amenities they have to offer. You can truly spend... More 

Helpful?
Thank EAaroundtheWorld
Fontainebleau H, Manager at Lapis Spa, responded to this review

We appreciate your wonderful review! We are happy you were able to experience the Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our hotel guests. We are delighted to hear you enjoyed your overall visit to Lapis Spa and looking forward to welcome you back in the near future! Warmest Regards,... More 

indiana
Level Contributor
94 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 8 October 2016

The Spa itself is amazing. There are a lot of good treatment options, the prices are standard and the facilities are amazing. The suggested area of improvement would be the attention to detail. There was a large party visiting on the same day that I visited. They were loud and kinda unruly. There was not a lot of staff floating... More 

Helpful?
Thank 8la4
Fontainebleau H, Manager at Lapis Spa, responded to this review

Thank you for taking the time to provide feedback regarding your recent visit to Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to you personally via Trip Advisor. We look forward to hearing from you. Sincerely, Lapis Spa... More 

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