Nice new water park. A TapuTapu (something you wear on your wrist) allows you to join virtual queues and pay for food and drinks without having to carry anything with you and it was a really great addition to our day. These are included with your park ticket. Bring towels with you or you can rent for $7 each. Food was better than we expected! We got the pepperoni flatbreads and would have them again if we were going back. Sarah at the dancing dragons bar is amazing! She made us feel very welcome! We would go back on our next visit! It wasn't too crowded but my advice would be to Tapu into the aqua coaster as soon as you get to the park!

Fantastic water park. Would definitely recommend. Plenty of things to do. Lazy River a must do. Beach area with sunbeds and plenty of them so no problem getting a bed. Eateries a little expensive but found this in all parks.

Visited in February 2024 from the UK as part of a road trip across the USA. Had watched multiple videos on YouTube of people visiting Volcano Bay before getting there myself and it really didn’t disappoint! This water park was one of my highlights from the whole trip, next to no wait times when I visited, managed to get on Krakatau right at the start of the day and again later on in the day which was amazing. I understand Krakatau can usually have a rather long wait time so was glad to get to go on twice in a day. The rest of the park was amazing also, so well themed and all other slides had no wait time so the day flowed nicely and could go on whichever slide we wanted at whichever time we wanted to go on. The last time I visited Orlando was when Volcano bay was its predecessor, Wet’n’wild, I must say Volcano Bay was an incredible upgrade and worth the wait. Only slight disappointment was that 2 of the drop slides were off for maintenance when I visited so didn’t get the opportunity to go on them. Hopefully I won’t have to wait as long to visit again next time!!

This was our first visit and I was very excited! Getting here was so easy, and it was also great to have our car parked near city walk so that we could go there in the evening! The buses to volcano bay are very frequent and it's only 5 minutes away! This park is absolutely stunning! We loved the tapu tapu system and think it should be implemented everywhere in theme parks as well! It was so easy to use and allowed us more time to relax in the park or to go on other rides and in the rivers. The slides at the top of the volcano are so scary but we loved them. We also loved the coaster, so much fun! I absolutely can't wait to return to this place.

If you stay at certain hotels in Universal then you get free shuttle transfers to and from the water park. Good idea to get there early if you want a sun lounger. We didn’t bother as so many rides and things to do. Lockers are expensive. They make the most out of the fact there is no where else to put your stuff. RIP off if you ask me. The park has a wrist band called TapuTapu which links to the Universal app on your smart phone. From the app you can add a credit card and then pay with the TapuTapu for meals, drinks etc. only problem is, it didn’t work. We had to keep going back to the locker to get a credit card every time the kids wanted a drink or something to eat. Staff at the park couldn’t fix the issue. Good idea - if it worked. The TapuTapu can also be used to book a slot for rides but only a maximum of 1 at a time. Some rides have wait times of up to three hours so best to do those early.

As a family we've been to many water parks in the USA and in Europe. This is by far the best we've visited. The water slides are fun. The lazy river is excellent. The wave pool (lake?) is relaxing. There is plenty of seating. And the staff were all professional and helpful. The place is clean and well kept. Really great place.

This park was incredible. Having read a lot of mixed reviews on here, I was uncertain whether I spent my money wisely to buy tickets that included Volcano Bay. As an actual fact, it was my kids favourite place out of all the theme parks (Disney & Universal) and we spent two separate full days here. My children are 5 and 8 so I cannot comment on any of the things relating to the “big” rides with longer queues but for us, it was a truly wonderful experience. The staff were very friendly. The food at Bambu was delicious. We stayed at a Universal hotel, endless summer which allowed 30 mins early entry in and we found this to be extremely beneficial to get near to the front of the volcano area and a good spot to be near the children in the pool. The smaller kids area was really cool, and both kids loved the slides in this part and they also loved the waves near the volcano. I honestly have nothing bad to say about our personal experience & I went with no expectations based on reviews that I had read but as a family and for children around this age, it was fantastic. A lot of people mentioned that food / drinks were expensive but we found them to be the same as any of the other theme parks. We absolutely can’t wait to return on our next holiday.

The best water park in Orlando. Volcano Bay was an experience we absolutely loved. We stayed at Universal’s Endless Summer Dockside and we got early entry to the park. We couldn’t get over how clean everywhere was. The paths had little water spouts that cooled the path from the sun so you could walk bare foot. The restroom and lockers were spotless at all times. The lifeguards were very attentive and there was loads of them making sure all the young kids had life jackets on in the pool. The staff were all so friendly and the wait times were not too bad. We visited here several times throughout our vacation. There is sun loungers everywhere and you can rent towels for $7 per towel. You can buy cheap ones from Walmart which isn’t too far in an Uber or bring your own. There is also the freestyle refillable cups here and you can get it reactivated for $12.50 or there about and you can drink over 100 different drinks. You can also bring your own food and drink in as long as it’s not alcohol or in glass containers. The restaurants are very reasonable have great food. We can’t wait to return.

We visited today (a Thursday) and had psyched ourselves up for a day of queuing and only making it on to one ride. We were pleasantly surprised! After a tiring few days we didn’t arrive until 11am, we got the bus across and entered easily then walked over to the other side of the bay where there were plenty of available sunbeds. Everywhere is clean and tidy and other than the katakanu (which is a four hour wait!?!) had been on every slide with no more than a ten minute wait by 4pm and that’s with stopping for lunch. The tapu tapus work well as you can tap in to a ride then go on to anything that says ride now whilst you wait. The lazy river through the base of the volcano was good fun. Definitely our favourite water park of the holiday!

Don't let all the naysayers get you discouraged, this is an awesome waterpark with rides for everyone. The Taputapu system is fantastic. Yes, you can only be in one virtual queue at a time (no different than actually standing in line), but while you are in a virtual queue you can ride unlimited rides that don't have a wait (this doesn't reset your virtual queue). On the day we were there, at least half of the rides didn't have a wait and the ones that did were around 15-20 minutes. We rode all those first and then got in the virtual queue for the water coaster ride, which was a ridiculous 200 minutes long. While waiting for the coaster, we rode lots of rides and took advantage of the lazy rivers. It's heaven waiting in a virtual queue compared to standing in lines all day. Everything seemed to flow really well. All in all, we had a fantastic day and got to do everything we wanted. It just took a bit of planning and strategy up front.