We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 7400 International Dr, Orlando, FL 32819-8234
Phone Number:
+1 877-875-4681
Website
Book In Advance
More Info
US$69.00*
and up
Orlando Explorer Pass
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 131 reviews
Visitor rating
  • 27
    Excellent
  • 28
    Very good
  • 23
    Average
  • 19
    Poor
  • 25
    Terrible
Not bad.

On arrival at the restort we were told we had to pay a fee of $150 to use the water park & access to wi-fi even if you were not going to use them sorry to say this was not raised... read more

Reviewed 10 June 2016
Andyayton
,
North Yorkshire, United Kingdom
Add Photo Write a Review

131 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 122: English reviews
Level Contributor
7 reviews
4 attraction reviews
Reviewed 27 July 2016 via mobile

Great family place.. Loved the slides for all ages the lifeguards were paying attention 24/7.. Free life jackets to use while your visit just all around fun and a great time

Helpful?
Thank Michelle Q
Fort Valley, Georgia
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 27 July 2016

Great spot! Lines not outrageous and kids had a ball. Bring your own towel because they only provide towels to guests staying in their hotel. Music was awesome...had me dancing in the pool (which is half covered from the sunlight). Lifeguard staff is not friendly at all, but I guess that should be expected as they are responsible for hundreds... More 

Helpful?
Thank clbspringer
Belfast, United Kingdom
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 23 July 2016

I travelled to cocokeys with my family start of July the hotel is of very poor quality it is dirty with children pooing in the pool at water park. The food is so bad you get sick as chicken is under cooked from my own experience. The rooms are basic and dirty cleaned every other day I would not recommend... More 

Helpful?
4 Thank lisa186470
1 review
Reviewed 22 July 2016 via mobile

So, we tried this place for our first day of vacation in Orlando FL. It's an ok place kind of out of date and the customer service stunk. We got to our first room it had stains on the couch and hair, called front desk was told to walk back to lobby for new room key they were very unapologetic... More 

Helpful?
Thank Desiree G
Orlando, Florida
2 reviews
Reviewed 19 July 2016

I have been to coco keys about 5 times and this time was by far the best. We met a lifeguard "Devon" who made our trip amazing, He was the coolest lifeguard there and he was very relatable. He was funny and had me and my cousins constantly laughing while he threw water on us. We understand that life guards... More 

Helpful?
Thank rodriguezotoniel
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 19 July 2016 via mobile

I'm still at the hotel, but we got here 2 days ago and was supposed to be here 4 days last night after spending all day at Disney we got back to our room to find out neither key worked, went all the way back to the lobby and he said I had asked for an early check out and... More 

Helpful?
2 Thank ashley b
1 review
Reviewed 15 July 2016 via mobile

I saved almost a year to bring my family here I won't be back Please take notice of this review as only the reception areas are clean I don't complain but don't want to see someone else go through this I even stayed 2 days somewhere else to find that NO CLEANING HAD BEEN DONE Pools dirty and open to... More 

Helpful?
Thank Chris M
Waycross, Georgia
Level Contributor
4 reviews
Reviewed 1 July 2016

This was our 3rd trip to Coco Keys and we were so disappointed! Mold and mildew in the tubs. Cobwebs along the ceilings! The grill was horrible. Rude staff! Unless things change we will not be returning!

Helpful?
Thank cwilliamslpn07
North Yorkshire, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 10 June 2016

On arrival at the restort we were told we had to pay a fee of $150 to use the water park & access to wi-fi even if you were not going to use them sorry to say this was not raised by Thomas Cook on booking this holiday.The restort & the room were average.Staff are very helpful & polite.

Helpful?
Thank Andyayton
Tulsa, Oklahoma
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 31 May 2016 via mobile

We "visited" May 31 at the recommendation of a friend. When we arrived, we were told the electricity was off. More than an hour later, it finally came on. We arrived, prepared to pay at the front desk, and then the desk person disappeared. We waited so long that no less than 3 staff members went in the back room... More 

Helpful?
2 Thank kimvanveen

Travellers who viewed CoCo Key Water Resort also viewed

 

Been to CoCo Key Water Resort? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of CoCo Key Water Resort and other visitors
4 questions
Ask a question
Chesapeake, Virginia
over a year ago
London, Canada
11 months ago

See all questions (4)

Questions? Get answers from CoCo Key Water Resort staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?