Ace Luxury Transportation
Ace Luxury Transportation
5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
Write a review
About
Since 1985, Ace Luxury Transportation has been the leader in setting the standards and establishing a reputation for excellence in Orlando's luxury transportation field. Whether we're catering to a couple, a family or a large group, we personalize our service with individual care and can handle any occasion. We are based within the core of Florida's tourism district, with easy access to Port Canaveral, Walt Disney World, Universal Studios and much more! Ace Luxury provides well-organized and reliable transport services to any destination within Central Florida. Our mission and business model over the years changed from wanting to make money while helping others to wanting to help others while doing whatever it takes to keep our guests happy, and the money?, well that becomes the end result rather than the objective, which conveys the message that when you put people before profit, profit follows naturally and elevates your company to a higher caliber of customer satisfaction.
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Top ways to experience nearby attractions

See what other travellers are saying
  • jenhip
    34 contributions
    Timely, helpful, courteous
    We were a family of 9 traveling to Disney World and we needed transportation that could manage a booster seat and 2 car seats. I did some research online and saw that someone recommended Ace, and that was years ago. Did a search for current reviews, all good, so with less than a week to go, contacted Ace Luxury via their website. They responded promptly; I even called them to confirm some items, and moved forward with them. They send you texts the day of travel, keeping you updated as to when the driver is headed your way and when he arrives. Our driver was Walter and he was on time and so helpful. We got to the hotel without issue, and when we were leaving to head back to the airport, same thing. Texts to keep us updated, etc. They run smoothly and efficiently, and I would not hesitate to recommend them to anyone who needs transportation services in the area. The company is professional and reliable and the vans we were in were clean and comfortable. Not more you could ask for! Highly recommend.
    Jenhip, it's our pleasure to accommodate all travel groups -- regardless of size. We know traveling can be stressful, especially with a big group, so we go the extra mile to take some of that stress away. We're looking forward to your next visit! Best, Joe D., Manager
    Written March 4, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2020
    Written February 28, 2020
  • karinamosqueda
    Fort Worth, Texas2 contributions
    Best Transportation Service
    We used Ace Luxury for our weekend trip to Disney world and I'm so glad we did one of the best experience of our trip for a family of 11 with a toddler. George was our driver for the weekend and he was just amazing that we hope we can get him again for any future return trips to Orlando. Any family looking to book transportation you have found it with Ace Luxury you will get cleanliness, a great professional driver, and the luxury of being worry free of pick ups or drop offs. I never write reviews but this service was amazing and especially our driver George we miss him already the toddler has already asked for him.
    Visited November 2020
    Written November 17, 2020
  • Lennox Family
    1 contribution
    Easy Affordable Transfer Service
    We were a group of 9, and booked Ace Luxury for a transfer to Port Canaveral from a Disney Resort, and then booked them for a transfer from the Port to the Airport. Everything was booked and paid for online and their website is very user friendly. We received emails on the day of transfers to let us know our drivers name and that they were on their way. Our driver to the Port was BASSEM and to the Airport was VJAY. Both drivers were efficient, friendly and very professional. I would definitely book with this company again and highly recommend. Cheaper than Uber and a cab.
    CanadianMaritimers, we're always happy to accommodate groups of all sizes! We know traveling can be stressful, especially with nine people, but we're here to make it easier. We'd love to see you again soon. Best, Joe D., Manager
    Written March 11, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2020
    Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
625 reviews
Excellent
600
Very good
14
Average
7
Poor
4
Terrible
1

cody2222
Coatesville, PA6 contributions
Sep. 2023 • Family
We used Ace Luxury Transportation on our recent trip to Orlando for service between the airport and one of the Disney resorts. Pedro, our driver couldn't have been more helpful, he was very courteous, friendly and made sure that we felt safe in his care. I was very impressed with the communication that took place, via text or email, throughout the reservation process all the way through to the pickup at the airport. We chose the Mercedes sprinter van and it was immaculate and car seats were in place, as I had requested. I won't hesitate to use Ace on our next trip to Orlando - very quality oriented and extremely professional.
Written September 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Connie J
1 contribution
Sep. 2023 • Family
We travel to Orlando frequently for vacation and to visit family and are always so thrilled to use Ace! The cars are always nice and clean. Ace emails/texts you the day before, three hours before, and when your driver arrives, and our drivers have always arrived early. The drivers are always extremely professional, helpful and kind. They also get to park in a very convenient location at MCO, so you do not have to walk far to get to the car. We have used Ace a dozen times now, and they are always so professional, communicative, reliable and reasonably priced for the level of service received. I always compare car services in other cities to Ace but none of the other ones - even much more expensive in big cities - ever stack up! I highly recommend Ace and look forward to continuing to use them in the future!
Written September 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie, We sincerely appreciate your continued trust in Ace Luxury Transportation and your kind words. It's wonderful to hear that our service consistently meets your expectations, from the cleanliness of our cars to the professionalism of our drivers. Your feedback is invaluable, and we're committed to maintaining the high standards you've come to rely on. Thank you for your loyalty, and we eagerly anticipate serving you in your future Orlando travels. Warm regards, The Ace Luxury Transportation Team
Written September 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Erica D
2 contributions
Sep. 2023 • Family
Ace Luxury Transportation was amazing! I would highly recommend their services to anyone! We used their services both upon our arrival and departure for our vacation destination. It was a big time saver because it was private transportation. Both times, we had Jose as our driver. He was on time and easy to connect with. He was helpful with our large amount of luggage. And he was a safe and courteous driver. Having private transportation through Ace Luxury Transportation was well worth the investment!
Written September 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind words and recommendation! We're grateful for your feedback and delighted to hear about your positive experience with our service and your driver, Jose. We're here to provide safe and efficient private transportation, and we appreciate your trust in Ace Luxury Transportation. Best regards,
Written September 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mike H
1 contribution
Sep. 2023 • Couples
Great service, super friendly both trips from the Orlando airport to Port Canaveral and back again. Would definitely use this company in all future trips for business or pleasure!
Written September 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike, Thank you for your kind words! We're thrilled to hear that you had a great experience with our service, and we look forward to serving you on your future trips, whether for business or pleasure!
Written September 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Megan B
1 contribution
Sep. 2023 • Family
We used this for a family vacation, thought I would try verses another service I have used for years.
Driver was on time, vehicle was clean and ready for us. My complaint was he didn’t help with out baggage. Previous services have always helping bring bags to the room.
This service did not, when traveling with children and elderly adults was not the easiest.
If it wasn’t for that I would have been glad to use again.
Written September 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Megan, Thank you for choosing Ace Luxury Transportation for your family vacation and for taking the time to share your experience with us. We're pleased to hear that our driver was on time and that the vehicle met your expectations in terms of cleanliness and readiness. We regret to hear about the inconvenience you faced regarding luggage assistance. In our 30 years of business, it's not customary in our industry to take bags up to a guest's room and such service is delegated to the resort staff. Our primary focus has always been on providing safe and reliable transportation services. Your feedback is incredibly valuable to us as we continuously aim to improve our services. We hope you consider using Ace Luxury Transportation again in the future, and we'll strive to meet all of your expectations. Best regards, The Ace Luxury Transportation Team
Written September 10, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bonnie W
1 contribution
Sep. 2023 • Couples
Ace Transportation is always there waiting for us at the airport and/ or hotel.
Even when our flights are delayed. We use them quite often and never had a bad thing to say.
Highly recommend!!
Written September 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elizabeth K
1 contribution
Sep. 2023 • Family
Very smooth experience getting to and from the Disney Wish port terminal. Van was clean and comfortable with a high ceiling that fit a large group of people and multiple bags. Highly recommend this company!
Written September 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

van b
2 contributions
Jul. 2023 • Family
I’m a little late writing this review. We booked a round trip transportation for a family of 26 cruise in July 16, 2023. We have used Ace before and always experienced easy scheduling, great drivers, and no issues with pick up or drop off. This year’s experience was the same except our driver. We had the same driver (I believe his name was Omar) for going to port and returning to airport. We arrived the day before and Omar picked us up at our hotel. My family and I were all ready waiting in the hotel lobby waiting for Omar who arrived on time. Our first impression, it seemed that Omar did not want to be there to handle our transportation. He never said and did anything that was rude however, he was not personable at all. He never greeted us when he arrived, I had to confirm he was here for us. He never talked except for a couple quick questions he had. The entire time it seemed his attitude was hurry up, get in the bus so I can get this over with. Our other drivers from Ace, have been very personable which add to an enjoyable vacation experience. The return tip was the same. Had issue when picking up at the port. Went to the pickup area that was instructed to us only to be told he could not pickup there. We were instructed two more locations the last one was a terminal issue not allowing him at the second location. However each time we moved, we had to lug all of our luggage along with small children. When booking with Ace, a prepaid gratuity is charged for the driver ahead of time. We don’t mind the prepaid gratuity and even tip the driver more in the past for good service. However, I like to tip based on the quality of service I received. With that, I wouldn’t have tip as much as the prepaid gratuity and we definitely did not give any extra. Overall and based on past experiences, Ace is a great transportation company and we would definitely used them again in the future.
Written August 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Van B, We're truly sorry to hear that your recent experience with our driver Omar didn't meet your expectations, especially given your previous positive experiences with Ace Luxury Transportation. Your feedback is incredibly valuable to us, and we'll certainly investigate the situation with Omar to ensure our service is consistently up to the standard you've come to expect from us. We understand how a driver's demeanor can significantly affect the overall experience, especially for a large family group. I assure you that addressing this issue will be a priority. Thank you for giving us another chance; we look forward to exceeding your expectations next time. Best regards, The Ace Luxury Transportation Team
Written August 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alan J
1 contribution
Aug. 2023 • Family
Absolutely the best experience from start to finish. We’ve used multiple different transfer options to get from MCO to a WDW hotel and this, by far, was the highest quality, with top notch service and communication. Our driver Jonathan was a rockstar and had an amazing playlist for the ride. Will absolutely turn to Ace for all our transfers in the future!
Written August 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're thrilled to hear that our service, especially from Jonathan, stood out as your best transfer experience to WDW hotel. Your praise means a lot to us at Ace Luxury Transportation, and we're excited to be your go-to choice for all future transfers. Thank you!
Written August 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ONTARIO1981
CANADA264 contributions
Aug. 2023 • Family
Sahid was excellent, friendly and on time for our 3 way airport, hotel and cruise port booking. This company has great customer service and will work with you to suit your Orlando area and Port Canaveral transportation needs.
Written August 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for recognizing Sahid's excellent service and our commitment to customer satisfaction in the Orlando and Port Canaveral areas. Your positive feedback is greatly appreciated, and Ace Luxury Transportation looks forward to accommodating your travel needs again in the future!
Written August 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 620
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

ACE LUXURY TRANSPORTATION - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Ace Luxury Transportation

Ace Luxury Transportation is open:
  • Sun - Sat 12:00 a.m. - 11:59 p.m.