Cocoa Beach Shuttle

Cocoa Beach Shuttle, Port Canaveral: Hours, Address, Cocoa Beach Shuttle Reviews: 3/5

Cocoa Beach Shuttle
3
7:30 AM - 10:00 PM
Monday
7:30 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
7:30 AM - 10:00 PM
Friday
7:30 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Sunday
7:00 AM - 8:00 PM

Tours and Tickets

Popular mentions

3.0
224 reviews
Excellent
79
Very good
22
Average
18
Poor
37
Terrible
68

Emily
West Des Moines, IA1 contribution
Horrible Customer Service
Sep. 2021 • Friends
Horrible customer service. Overcharged me over a month ago and still waiting for the manager to call me back with a status of the refund. Do not do business with this shuttle service. There are much better ones out there.
Written September 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sammi s
Washington DC, DC5 contributions
I Hope I Never Have to Take Cocoa Beach Shuttle Again
Jun. 2021
How do you spell AWFUL? They advertised the ride for $33 each way, charged me $68 instead. The driver was late, and loudly opinionated about everything he felt like sounding off about. Be aware of their operation. They will take your money and never apologize for poor business practices.
Written June 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angela_BBr
10 contributions
Overcharged for an extremely late pick up
May 2021
Do yourself a favor and find another method of transportation. My guests have used this service over the years with a wide range of satisfaction, but the past few times have not been good and the customer service is a complete disservice. While some of the drivers are nice it seems they are typically late. They overcharged me for a trip and the manager was sarcastic and rude. Ron would be fired immediately if I owned this company. Geneva the booking agent was apologetic and helpful, but limited in what she could do to correct the error. A better company should snag Geneva as an employee.
Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jen M
1 contribution
Scam
Apr. 2021 • Friends
Do not hire them. I prepaid for a shuttle service and as their policy stated I
would get a refund if canceled within 24 hours of the day of service. I called, emailed and sent a text 4 days prior and have been calling and emailing for over 3 weeks with no response and no refund. Complete scam!!!
Written May 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mgiord
Ocean City, NJ23 contributions
Very happy with our shuttle service experience!
Apr. 2021
Highly recommend! Must cheaper than an Uber. Our flight arrived early and we thought we would have to wait 45 minutes for the shuttle. Our driver (Tim) knew this because he tracked the flight on his phone! He gave us a call and let us know he was at the airport. Now that's service!! He also gave us some great restaurant recommendations. Coming back the shuttle was a little late but can't blame the driver because it was the day of the airshow and traffic was crazy getting into Cocoa Beach. We still made it to the airport in plenty of time and the driver was very nice and pleasant. We will definitely use their services the next time we are in Cocoa Beach!
Written April 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lavinia P
Connecticut4 contributions
The driver was making RACIST comments and his behaviour was unacceptable
Apr. 2021
I had a horrible and unacceptable experience with this service. I traveled from the airport to Port Canaveral and return. The shuttle arrived both times in late of about 20minutes with no notifications from the company. One of the drivers during the travel started to be very nervous and act very inappropriate. He got angry and loud while he was driving. He was talking about Asians, using very racists comments and unacceptable behavior.
Written April 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carlene A
San Diego, CA2 contributions
Late pick up
Oct. 2020 • Couples
I arranged a shuttle for my niece and her boyfriend several days in advance of their arrival. They were picked up over an hour after the pre-arranged time. They told me that the previous set of passengers arrived an hour late, which delayed my niece’s pick up by an hour.
I asked for a discount on their trip given the circumstances and was told that it wasn’t their fault the previous flight was delayed. Really? You have no other vans or drivers available during COVID when so many people are out of work? You knew about the delay and couldn’t have arranged for someone else to pick them up?
Next time I will just have them take an Uber or Lyft.
Written November 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carlo A
6 contributions
One Week that went by too fast!
Oct. 2019
Shuttle was quick & easy, and drivers were friendly & swung by often to make sure nobody was left behind, nor waiting too long!
Written August 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mablair88
Hamilton, Canada13 contributions
Did not pick us up.
Feb. 2020
I booked Cocoa Beach Shuttle to bring us from the airport to our hotel and then from our hotel to our cruise ship.
The trip from the airport was pleasant without any issue.
The next morning we were all downstairs at 10:00 a.m. awaiting the shuttle arrival. We had friends who joined us who booked the shuttle the night before. When the shuttle arrived, the driver said we were not on the list. He called dispatch who said we were to take another company's shuttle (not true as I had an email proving that). They said they would send another shuI ttle. The hotel made a call every 30 minutes for two hours and no shuttle showed up. They hotel gave them my name and the last four digits of my credit card and said to cancel the shuttle at 12:00 p.m. as no shuttle showed up. I called an Uber which for the 6 us turned out to be cheaper. I emailed the operations manager once I got home and I have yet to receive a refund from them. I get the pandemic got in the way big time but my email should have been dealt with by now.

I can not recommend this service to anyone. Call Uber instead.
Written July 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

skiphrenee
Lawrenceville, GA1 contribution
Very rude and unprofessional
Apr. 2020
Trying to get reimbursed for Cocoa Beach Shuttle from Orlando to Cocoa Beach. I have been using the same email thread to communicate with this company. They needed to know last four digits of credit card used, but could not tell me the card I used. Today they needed to know the confirmation number of reservation although it has been on the same thread. Ended up calling and asking to speak with Ron who was very rude, didn't even have a pen to write down confirmation number, and over all seemed disorganized. Why be so rude? (and yelled at me over thephone...why?) I am unclear why you do not keep a record of your reservations that you should be able to easily access by name, date, phone number, or email address. I will not be using this company again to arrange a shuttle from Orlando to Cocoa Beach for cruises!!!
Written May 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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