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Hand and Stone Massage and Facial Spa

Review Highlights
Great Masseuse, not much on customer service

My massage was terrific. I suffer from a painful form of viral arthritis and my masseuse was KIND... read more

Reviewed March 25, 2017
Terry M
york, ME
Valentines Day Ripoff

I booked a couples massage for Valentine's Day here and after it all I wish I would have saved the... read more

Reviewed February 17, 2016
Sarasota, Florida
via mobile
Read all 9 reviews
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Traveller Overview
  • Excellent45%
  • Very good0%
  • Average11%
  • Poor11%
  • Terrible33%
30 Dec 2017
“Excellent massage and service”
25 Mar 2017
“Great Masseuse, not much on customer service”
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3800 S Tamiami Trl, Suite 27, Sarasota, FL 34239-6908
+1 941-702-5224
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Reviews (9)
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Reviewed December 30, 2017 via mobile

I was having lower back pain after a tough round of golf so I made a 90 minute massage appointment. The staff was very courteous and welcoming. The spa was very clean and my massage therapist was very professional. My therapist found my problem areas...More

Date of experience: December 2017
Thank Josh S
Reviewed March 25, 2017

My massage was terrific. I suffer from a painful form of viral arthritis and my masseuse was KIND and helpful. I was nervous so I talked too much, but that was MY fault. She was lovely and I would recommend Natasha any day. The PLACE...More

Date of experience: March 2017
Thank Terry M
Reviewed August 26, 2016 via mobile

Went to get a massage to relax my muscles from intense workout at gym but turned out to be my worst massage experience. They literally do not care about customers and just concentrate on money. After getting my massage I saw a blood stain on...More

Date of experience: August 2016
Thank golsfire123 M
Reviewed February 17, 2016 via mobile

I booked a couples massage for Valentine's Day here and after it all I wish I would have saved the money. The appointment started 7 minutes late and ended 5 minutes early. One of the masseuse did not provide one of the extras we had...More

Date of experience: February 2016
1  Thank Jdgriff82
Reviewed January 4, 2016

Told me they would not charge my c/c until February & additionally would let me know prior to doing so. Not only did they charge me, they charged me in error, & now are refusing to credit my account back. Providing me w/ some song...More

Date of experience: January 2016
Thank Matt O
Reviewed June 30, 2015 via mobile

Hand and Stone massage is really a nice place to go. On her first visit, we found out that they have a program, where you join and get member pricing. We did so and We've been there three times since and have enjoyed each service....More

Date of experience: July 2015
Thank Willi1264
Reviewed April 21, 2015

This was a gift from a very dear friend for my Birthday. She was going and treated me and it was my very first facial and massage and I am in my 50's. Never thought I would like it as I don't enjoy being touched...More

Date of experience: April 2015
Thank Pam D
Reviewed February 14, 2015 via mobile

I had the worst experience. They do not care about providing a relaxing experience. They just want to up charge and take your money. Their masseuse are held to poor grooming standards. I left with scratches on my back and arms. I bought this up...More

1  Thank Diana V
Reviewed June 23, 2014

I visited Hand & Spa last weekend during their grand opening weekend and had a wonderful massage. The staff was friendly and professional. The spa has a relaxing atmosphere and is clean and beautiful. I had a hot stone massage for the first time and...More

Date of experience: June 2014
3  Thank Jessica941
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