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Review Highlights
Beat the traffic - ride the rails!

The Northwest line through Arlington Heights runs on schedule with multiple trains coming through... read more

Reviewed 4 weeks ago
Arlington Heights IL
Good transit

We used the Metra on returning from the university back to the city. So much quiker than the bus... read more

Reviewed September 9, 2018
Wigan, United Kingdom
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  • Excellent41%
  • Very good37%
  • Average1%
  • Poor3%
  • Terrible18%
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Chicago, IL
+1 312-322-6777
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All reviews university park union station downtown chicago ticket machine buy tickets the loop ventra conductor track ogilvie ride platform city stops millennium sites field
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1 - 10 of 54 reviews
Reviewed 1 week ago via mobile

I usually take the train 4 days a week so i’m on it quite frequently. Recently I graduated high school and have always been using the student discount, even after i graduated because nobody told me that it wasn’t a bad thing. Also, I am...More

Thank Rebecca K
Reviewed 3 weeks ago via mobile

Horrible! The 320 pm train from Aurora to Chicago is always delayed and I am alsways late to work. The wagons are back in the 60s look, horrible bathrooms and Metra just don’t care. Is just horrible!!!

Thank O S
Reviewed 4 weeks ago

The Northwest line through Arlington Heights runs on schedule with multiple trains coming through during the morning and evening rush hours. The Kennedy expressway is usually tragic but is especially bad during the unending construction. Taxis and Uber are readily available to take you from...More

Thank macman1940
Reviewed 4 weeks ago via mobile

Metra Scheduling blows, I sat for 20 minutes while 6 trains passed, huge traffic back and missed my train and appointment

Thank jholla007
Reviewed September 9, 2018

We used the Metra on returning from the university back to the city. So much quiker than the bus service and you can pay on the train. Train was clean and had double deck seating.

Thank IAN D
Reviewed September 5, 2018 via mobile

B.T. Butcher is one of the worst conductors Metra has brought on their team. He is a conductor on the UP-west line and has provides a highly unenjoyable experience for the monthly paying commuters. He picks fights with riders, daily & most often with women....More

Thank Xrxsxjxm
Reviewed August 31, 2018 via mobile

I had to use the Metra train to get to a very important family event. I used Metra from the 55-56-57th Street Station to Harvey, Illinois. This was the most COMFORTABLE ride I have had to travel. As my mobility is ltd, the biggest challenge...More

Thank denisepH2200LU
Reviewed August 27, 2018

The Union Pacific West and Burlington Northern train lines are very safe and you should feel comfortable taking them to downtown Chicago. Note that you should download the Ventra app BEFORE you get to the train station. This is how you buy tickets. Sometimes when...More

1  Thank BoyMom22
Reviewed August 14, 2018 via mobile

First, this was a great way to stay outside Chicago and get to center city in about an hour. I rode it five round trips (Friday-Tuesday) and was only 5-10 minutes late coming out of town about three times; coming in anywhere from 5am-8:15am from...More

Thank John G
Reviewed July 20, 2018

We have lived and worked in Kenosha for over 40 years. Using Metra for family trips, business trips and trips with friends has always been a wonderful part of living in Kenosha. To be able to travel by train to Chicago is a convenient and...More

Thank sueinkeno
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Questions & Answers
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Lori M
July 17, 2017|
AnswerShow all 3 answers
Response from spinkick | Reviewed this property |
I have found them to be accurate maybe off by 10 minutes or so max. They have a download phone app that tells you when to expect rain etc. Congrats to your son. If you are coming in to the city might I recommend an... More
July 23, 2016|
AnswerShow all 2 answers
Response from spinkick | Reviewed this property |
Get a CTA ticket and ride the EL. Metra trains bring people in from the burbs and beyond. Hop on bus is good and the trolley last I checked was free