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Popular mentions
What a great experience, seeing the vistas of downtown and the meandering river. A great activity for everone
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Date of experience: December 2019
Helpful
+1
What a great view of the city and Lake Michigan! Having limited guests during COVID actually made it nice for taking your time getting pictures beautiful views. Definitely recommended!
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1 Helpful vote
Helpful
Can't beat the views of Chicago from here, but the glare on the glass made it hard to get good pictures.
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Date of experience: October 2020
2 Helpful votes
Helpful
Response from Rob N, Manager at 360 Chicago Observation Deck
Responded Oct. 13, 2020
Thanks for the feedback. Our lights automatically dim at night to prevent glare. We will work with our staff to confirm this function is working correctly. We advise holding your camera or phone lens as close to the window as possible to reduce reflections. Check out our Instagram feed for some awesome examples. We hope you can join us again soon.
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I purchased 360 All acces pass (drink at a bar, tilt, view). View is beautiful. You can’t record or take pictures of yourself on Tilt attraction because they want you to buy their photo of you for $25...At the bar, drinks are not the same like pictures on the website -plastic cup, cheap drink. Staff is not friendly at all. And you can’t even sit with the drink because all tabels are occupied of people who don’t even have a drink.. Yes, even during pandemic. No socail distancing at all. I recommend to buy only the ticket for a view (without Tilt and bar) save your money. …
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Date of experience: October 2020
2 Helpful votes
Helpful
Response from Rob N, Manager at 360 Chicago Observation Deck
Responded Oct. 13, 2020
Thanks for the feedback. The safety of our guests is our top priority. Tables at the bar are all spaced at least 6 ft. apart. We've had to adopt new serving methods in light of COVID-19, including using disposable drinkware. We can assure you that the drink recipes have not changed. We have worked with the City of Chicago to ensure our attraction meets or exceeds the highest of safety standards. We encourage photography throughout the observation deck, with the lone exception of when TILT is moving for safety reasons. Hope you can come back and give us another shot sometime.
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+1
I visited the Willis (Sear’s) Tower on my last trip to Chicago so decided to give the Hancock Tower’s “Chicago 360” a try. And while you get an extraordinary view of Chicago from 1,000+ feet above the famed “Magnificent Mile,” the reflective nature of the glass (during the day) and the internal lighting (during the evening) made it difficult to get a clear photo of the view. Still it’s worth a visit and you should get the ticket that allows both day and night access.…
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Date of experience: September 2020
2 Helpful votes
Helpful
Response from Rob N, Manager at 360 Chicago Observation Deck
Responded Oct. 8, 2020
Thank you very much for your feedback. Our lights automatically dim at sunset to reduce glare. We will follow up with our managers to make sure this function is working properly. Thanks you for bringing it to our attention. We hope you can come back again soon!
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