We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

American Girl Place

Certificate of Excellence
Magnificent Mile
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
Phone Number: +1 877-247-5223
09:00 - 21:00
Closed now
See all hours
Sun 09:00 - 18:00
Mon - Thu 10:00 - 20:00
Fri - Sat 09:00 - 21:00
Recommended length of visit: <1 hour
Fee: No

Discover why American Girl Place® Chicago is more than just a store—it’s a...

Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!

read more

TripAdvisor Reviewer Highlights

Read all 372 reviews
Visitor rating
  • 227
  • 93
    Very good
  • 21
  • 4
  • 6
Great Store!

American Girl Doll store in Chicago was really nice. It is very clean and east to navigate. The parking garage below Water Tower Place is very convenient. My family and I went on... read more

5 of 5 bubblesReviewed 1 week ago
Jay F
Laporte, Indiana, Usa
Add Photo Write a Review

372 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 351: English reviews
Austin, Texas
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

I was so excited to visit Chicago and go to this store. I arrived when store opened. I did not find the associates terribly helpful or friendly and some of the displays were dis- organized which made it hard to tell what was included with certain items. I did not buy anything and instead just ordered online like I usually... More 

Thank kjtex2016
Laporte, Indiana, Usa
2 reviews
5 of 5 bubbles Reviewed 1 week ago

American Girl Doll store in Chicago was really nice. It is very clean and east to navigate. The parking garage below Water Tower Place is very convenient. My family and I went on a cold and rainy night. Parking below Water Tower Place allows you to walk around without a coat, and leave the heavy clothes at the car. I... More 

Thank Jay F
Park Ridge, Illinois
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago via mobile

I'm quite disappointed in my visit to American Girl Place (Chicago ). The dolls and accessories were cute and priced as expected in the catalog, but I bought the matching top and skirt to the WellieWishers collection and am sorry I did. I went up a size on the shirt so it would be longer as it is cotton and... More 

1 Thank ASchnauzer
Ann Arbor, Michigan
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

My sister is a huge fan and this place had everything; a restaurant for you and the doll, hair salon, shopping...two floors. It would make a kid's LIFE honestly

Thank Uniqueuser42
Wilmette, Illinois
Level Contributor
254 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We took a four year old and a ten year old. The ten year old is basically finished with American Girl dolls and items. She got bored quickly. Our four year old loved every minute! She ran from exhibit to exhibit and loved seeing everything. Our four year old was disappointed in the smaller bitty baby space. She enjoyed the... More 

Thank nurabbit
Holland, Michigan
Level Contributor
14 reviews
5 attraction reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Our daughter requests to visit the store, plan for it to be busy, but usually it's efficient to check out!

Thank Heather V
Lakewood, IL
Level Contributor
45 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Be prepared to spend hours (and a couple hundred dollars) at this store! The store is huge with interactive displays and a doll salon complete with ear piercings. If you're making the trip you should definitely have lunch at the cafe! The menu was surprisingly eclectic (not just kiddy meals). The dolls get their own chairs and you get to... More 

1 Thank Hchip00
Michigan City
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 1 November 2016

We went to get her a ME doll. We got the doll, but spent an hour for her to choose what she wanted from her other grandparents. To my disgust the gift card reader was not working, No problem we left her stuff there and came home to find out the on line order site was having trouble. It would... More 

Thank mikeysnana
Level Contributor
509 reviews
257 attraction reviews
common_n_attraction_reviews_1bd8 205 helpful votes
5 of 5 bubbles Reviewed 28 October 2016 via mobile

This is a must go Place if you have a child who likes Dolls. I had to go back today while In Chicago although my daughter is now 14 just for the memories. Book a personal shopper. They are amazing and will make your child feel so special. ( we used to get little gifts as well) A photo shoot... More 

1 Thank Lisetteki
Level Contributor
9 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 October 2016 via mobile

*How* much for chicken nuggets with a doll? The displays etc are fun but I wouldn't set foot in here if on budget

Thank elsab957

Travellers who viewed American Girl Place also viewed


Been to American Girl Place? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of American Girl Place and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from American Girl Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood