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American Girl Place

835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
+1 877-247-5223
Review Highlights
Another great visit....

Took two youngest girls here (8 and 9) and they both got dolls and took them to dinner. Was really... read more

Reviewed 5 days ago
Battle Creek, Michigan
via mobile
Hair Salon

Overall the experience was good. We had 11 girls between ages 5 to 11 there for a birthday... read more

Reviewed 4 November 2017
Mary E
Rockford, Illinois
Read all 406 reviews
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Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hair salon” (25 reviews)
“doll's hair” (14 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 9:00 PM
Suggested Duration: < 1 hour
835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
+1 877-247-5223
Write a ReviewReviews (406)
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1 - 10 of 385 reviews

Reviewed 5 days ago via mobile

Took two youngest girls here (8 and 9) and they both got dolls and took them to dinner. Was really a magical time for them and loved seeing their excitement.

Thank KasiaReviews4u
Reviewed 4 November 2017

Overall the experience was good. We had 11 girls between ages 5 to 11 there for a birthday celebration. Just went to the hair salon to have their dolls hair restyled. The girls loved it and the re-styles were done nice. Workers were overall friendly...More

Thank Mary E
Reviewed 6 October 2017

Had a day at the American Girl Place with my 2 daughters (3&6) and they just loved it. There was something for both age groups and even a salon to drop your doll off to get her ears pierced or hair done. The girls loved...More

Thank Lseclp
Reviewed 8 September 2017

How very true. Opened in 2008 in the Water Tower Place, this shop is very sharp in design and the layout of what it offers, from dolls and accessories to furniture and clothing, for girls of different age groups (from 3+ through 8+) and different...More

Thank irina g
Reviewed 15 August 2017

We still love to go in there even though my daughter is past the age. It is a great time. However, I do think their prices are ridiculous. Girls get their hopes up to buy numerous things and then parents tell them they can only...More

Thank rdonarski
Reviewed 9 August 2017 via mobile

We went to celebrate a birthday! We had an awesome time in trying to decide which doll to purchase. They have awesome displays, attire, etc. for the dolls and personalized services for your doll, like ear piercing. The salespersons were very friendly and helpful. It...More

1  Thank LGD87
Reviewed 9 August 2017

Wow! This place was amazing. I wasn't sure what to expect, but it blew me away. Even if you have no intention of spending any money...it is fun to walk around. I didn't realize there would be such a demand to have my daughter's doll's...More

1  Thank Vicki86001
Reviewed 20 July 2017 via mobile

Wow. We brought our granddaughters. I wish you could have seen the youngest one's face when she walked in. Two floors. So much to see. Which doll to choose. This is a "must do" if you want to spend the money on a doll and...More

1  Thank BudNLily
Reviewed 19 July 2017

Wow, there's a lot here. Two levels of stuff for the kid. Definitely worth a stop if you're into the American Doll stuff.

Thank Brett P
Reviewed 11 July 2017

This American Girl store is wonderful. I enjoyed purchasing my 4 year old her first Truly Me doll here. There are a few floors full of displays, similar to NYC, but not as large. There is also a salon and bistro at this location, but...More

1  Thank Mcollins4
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
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Questions & Answers
10 July 2017|
AnswerShow all 4 answers
Response from Rodney C | Reviewed this property |
Sorry for the late response. I believe they do on the doll only. They do not pierce humans.
12 April 2017|
AnswerShow all 7 answers
Response from Gardener2014 | Reviewed this property |
I don't remember nuts on the menu. They are very helpful and accommodating. There website is wonderful and I have even called them to ask questions. You usually need reservations.
24 March 2017|
AnswerShow all 6 answers
Response from Carolyn B | Reviewed this property |
The cost is $15, and includes 6 pairs of earrings for the doll. Stop by the Doll Salon on your way in to shop, as it's first come, first serve, and the piercing is done behind the scenes. No appointments taken. Also, if... More