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Pullman Rail Journeys

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West Loop
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Address: 118 S Clinton St, Chicago, IL 60661-3628
Phone Number:
+1 888-978-5563
Website
Description:

Pullman Rail Journeys offers various amenities for its passengers. With...

Pullman Rail Journeys offers various amenities for its passengers. With historically accurate train cars, showers, wireless Internet access and power outlets all help passengers make the most of their trip. Pullman offers various holiday excursions including Christmas and New Years!

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TripAdvisor Reviewer Highlights

Read all 56 reviews
Visitor rating
  • 27
    Excellent
  • 9
    Very good
  • 8
    Average
  • 1
    Poor
  • 11
    Terrible
I Think I Was a Little Harsh

I have a review of the trip I took in 2014, and I don't want to work to try to take it down, but I was a little too critical. Basically, you have to decide if this is the train... read more

Reviewed 10 August 2015
Oakparker300
,
Oak Park

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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 9 October 2016

We enjoy traveling. We've traveled by train several times in the past, via Amtrak. It's true what they say about train travel in the U.S. The railbeds are not great, but for the most part passable. But traveling on an old, archaic, Pullman train is like putting "lip stick on a pig". They gave these old trains a new paint... More 

Helpful?
1 Thank Jill S
GRAND ISLAND
Level Contributor
1,016 reviews
384 attraction reviews
common_n_attraction_reviews_1bd8 516 helpful votes
Reviewed 20 February 2016

for one of our 80th birthdays, a journey was arranged involving me, my brother and my son and it exceeded expectations in every way... accommodating check-in, crew which will do almost anything and the most extraordinary meals and drinks we ever have enjoyed at any price... all aboard for this, although the passenger load for our train suggested this, too,... More 

Helpful?
Thank DOUGANDPOLLY
Mosinee, Wisconsin
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 28 October 2015

Our relationship with Pullman Rail Journeys began last February when we were booked in a Master Bedroom from Chicago to New Orleans, but as it was one of the coldest days of the season, the water in the car was frozen. However, we had space reserved on Amtrak to Memphis on the overnight portion just in case, and the Pullman... More 

Helpful?
3 Thank JDKulp
Shalimar, Florida
Level Contributor
148 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
Reviewed 24 October 2015 via mobile

I've done a number of long distance train trips in various parts of the world and really enjoy the experiences. My wife found this trip and booked the northbound journey. We booked the Master Suite (go big or go home!). Information during the lead up to the trip was very good although they could provide even more info. Check in... More 

Helpful?
2 Thank Martino52
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 14 October 2015

Took Pullman Rail a couple years ago - nice experience. Tried to book again, never received a return call. Booked another trip and today I was told they cancelled the trip - offering nothing in return. I was informed they would place a notation in my file. Now, I need to quickly secure other travel arrangements as I built an... More 

Helpful?
2 Thank Brian P
Oak Park
Level Contributor
67 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 10 August 2015

I have a review of the trip I took in 2014, and I don't want to work to try to take it down, but I was a little too critical. Basically, you have to decide if this is the train for you. It is not the Orient Express. It is a 1940s Pullman style train with professional Pullman service. I... More 

Helpful?
4 Thank Oakparker300
Markham, Illinois
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 28 July 2015

I went on the Pullman Rail Journey to New Orleans and, from the moment I boarded to the moment, I deboarded, the experience was memorable. All of the staff was wonderful and attentive. In fact, when I boarded, the Pullman Porter knew my name! That was so impressive. I loved the "suite" and the privacy I enjoyed, including my own... More 

Helpful?
5 Thank smartqt
Peoria, Illinois
Level Contributor
58 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
Reviewed 11 July 2015

We originally booked a master bedroom. Pullman reservations called 24 hours before our trip and told us that due to mechanical issues, the master bedroom was not available. We opted not to reschedule. With only 24 hour notice we already had too much invested in the trip not to go. We stayed in a Master bedroom last year. There were... More 

Helpful?
8 Thank satchel21
Gloucester, United Kingdom
Level Contributor
86 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 25 May 2015

The beautiful Dome car/Dining Car and sleeping car are dream to travel and dine in. Hauled behind the 1.45pm Amtrak service from New Orleans, but isolated from the amtrak customers on the train you are wined and dined in true style with every possible drink from the very well stocked bar. My wife and I and our friends thoroughly enjoyed... More 

Helpful?
2 Thank Chris H
Penn Yan, New York
Level Contributor
120 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
Reviewed 16 May 2015

For us this was all about the restored sleeper cars and the train trip "experience" The train was very cool and it did have a retro feel. There was a review that said the Pullman Rail Journeys is a great concept poorly executed and I would have to agree. So much potential to make this AMAZING! The company needs to... More 

Helpful?
4 Thank justvisitingkids
Sarah M, Public Relations Manager at Pullman Rail Journeys, responded to this review

Thank you for taking the time to review Pullman. I'm glad to hear you enjoyed your trip. We continue to improve the equipment periodically and would love to hear what you saw, specifically, that you believe needs attention.We are committed to providing a best-in-class service and value customer feedback above all else. If you have time, please send your comments... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pullman Rail Journeys and other visitors
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over a year ago
Roanoke, Virginia
over a year ago
Adelaide, Australia

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Questions? Get answers from Pullman Rail Journeys staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in West Loop

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West Loop
Fulton Market, Randolph Market, Jackson Boulevard and Greek Town make up the West Loop. The neighborhood is best known as the location of Oprah Winfrey’s Harpo Studios, but this downtown neighborhood is also an up-and-coming spot for Chicago’s trendsetters. Several sub-neighborhoods within West Loop make this a unique neighborhood to visit. Dotted with factories and warehouses, West Loop is packed with various types of dining and nightlife options. If your timing is right, you can take part in neighborhood events like the West Loop Farmers Market, Craft Beer Fest, or the Randolph Street Market Festival.
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