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Donald E. Stephens Convention Center

Certificate of Excellence
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Address: 5555 N. River Road, Rosemont, IL 60018
Phone Number:
+1 847-692-2220

TripAdvisor Reviewer Highlights

Read all 256 reviews
Visitor rating
  • 74
  • 96
    Very good
  • 54
  • 17
  • 5
Anime Convention

Very spacious! There's enough space for a couple conventions to run at the same time without crowding each other. They've updated the murals on the upper floor, so it looks... read more

Reviewed 3 weeks ago
Guangzhou, China
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256 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Pueblo, Colorado
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Nice venue! Displays were well done, lighting could have been better. Vendor mall was spacious. Food court was nice!

Thank IQuilt4fun
Guangzhou, China
Level Contributor
5 reviews
Reviewed 3 weeks ago

Very spacious! There's enough space for a couple conventions to run at the same time without crowding each other. They've updated the murals on the upper floor, so it looks nicer than the creepy European scene that used to be there. The staff keeps the areas clean and there's visible security if any problems arise. Restrooms are kept clean, there's... More 

Thank sarahmN1447KK
Chicago, Illinois
1 review
Reviewed 4 weeks ago

Opened OVER ONE HOUR later than advertised on a SUNDAY during a weekend CONVENTION. Wrap your brain arounbt THAT for a moment. Over a hundred volunteers waiting in line for over one hour to start their day while THREE employees move around inside slowly, then turn on the lights, then one leaves to use the public bathroom for about 15... More 

Thank complexity010
Level Contributor
125 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
Reviewed 4 weeks ago

This is a nice convention center. Any negatives were more on the part of the convention then the actual venue. We parked at our hotel, so we did not deal with parking. Finding our way around the venue was easy. They could use more food stands since the lines were very long and we didn't even bother waiting.

Thank BBManatee
Level Contributor
57 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago

We went to the Walker Stalker and Heroes Con. We usually go to a similar convention in Cincinnati, but this was so much closer to home. I loved how much room there was in the place. The other venue we go to is so much smaller and makes it so much more crowded. My only issue was $15 for parking,... More 

Thank Joseph B
Downers Grove, Illinois
Level Contributor
51 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

The staff seem to enjoy and go out of their way to be rude. It is a shame so many shows are here - you don't have a choice but to put up with it.

Thank Candicet72
Weehawken, New Jersey
Level Contributor
674 reviews
200 attraction reviews
common_n_attraction_reviews_1bd8 290 helpful votes
Reviewed 21 March 2017

If it wasn't for the nice breakout rooms, this place would have gotten 1 star. So yeah, breakout room were nice with good AV. Now here is the reason for 2 stars. I was at a conference and on day two we had two incredible keynote speakers. I'm talking about Executive level keynotes from companies like Firestone. Normally convention centers... More 

Thank psudino
Level Contributor
15 reviews
4 attraction reviews
Reviewed 15 March 2017 via mobile

Walked across a 4 lane (Maybe 6) highway to get there from overpriced hotel but 2 police officers guided traffic to increase safety. Free coat check. Huge expo space. Bathrooms clean. Temp was not well-controlled.

Thank Jamie T
Bloomington-Normal, Illinois
Level Contributor
48 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 13 March 2017

This place is enormous. Lots of rooms, hallways, walkways and space. All of the employees were friendly and helpful. The bathrooms are large but they are very spread out and difficult to find. Food is WAY overpriced. We go to a lot of competitions and are used to paying inflated food prices but these were crazy. $3 for a smaller... More 

Thank cjm1971
Level Contributor
294 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
Reviewed 6 March 2017 via mobile

This venue huge, two floors for show. Park in ramp and take gerbil run to show if weather cold. Bathroom very clean. Bars and carnival food scattered around show perimeter. Escalator to second floor next to stairs fur easy access. Walk across the street for some good steak at Gibson's.

Thank FastGirl39

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South Bend, Indiana
Huntington, New York, United States
2 months ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?