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Ameristar Casino East Chicago

777 Ameristar Boulevard, 777 Ameristar Boulevard, 46312, East Chicago, Indiana, East Chicago, IN 46312
+1 219-378-3000
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Review Highlights
Bad Experience

This was a bad experience. Restaurant had bugs and flys all over the ketchup counter. Trash all... read more

Reviewed 6 days ago
Tamieca M
via mobile
Typical riverboat casino

There was a large variety of slots, plenty of blackjack tables, a couple roulette tables, but not a... read more

Reviewed 19 June 2017
Jennifer D
,
Lebanon, Ohio
Read all 79 reviews
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Overview
  • Excellent41%
  • Very good22%
  • Average12%
  • Poor10%
  • Terrible15%
Travellers talk about
LOCATION
777 Ameristar Boulevard, 777 Ameristar Boulevard, 46312, East Chicago, Indiana, East Chicago, IN 46312
CONTACT
Website
+1 219-378-3000
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Reviews (79)
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1 - 10 of 79 reviews

Reviewed 6 days ago via mobile

This was a bad experience. Restaurant had bugs and flys all over the ketchup counter. Trash all over the floors. Very unsanitary

Thank Tamieca M
Reviewed 19 June 2017

There was a large variety of slots, plenty of blackjack tables, a couple roulette tables, but not a whole lot of poker tables. Four floors, smoking and non-smoking areas. Self-serve free cokes and coffee was a big plus! Slots that I played were a little...More

Thank Jennifer D
Reviewed 15 June 2017 via mobile

Oh my god. This is my second stay here. Last time was little over 6 months ago. Last time there was a minor mixup, hotel was sold out, my reservation fell through the cracks (3rd party reservation) but the desk staff member by the name...More

1  Thank Kevin C
Reviewed 17 April 2017

My guy and I decided to get away for a couple of days. It was great. Even tho I was like 20 minutes from home I had that out of town feeling. A real Vegas feel. The suites are huge with very comfortable beds. The...More

1  Thank Connie T
Reviewed 12 April 2017

We went the first time on Veterans Day. The managers, servers, hosts ALL did such a wonderful job taking care of the Veterans. They moved the line quickly, efficiently and didn't skimp because they were giving so many meals for free. One of the Chef's...More

Thank meredith101970
Reviewed 6 March 2017

This is actually a multilevel riverboat that does not sail. They have most of the popular table games and slots. The ventilation needs to be addressed. During busy times, it's smoky. There is a non smoking slot area, but you have to go through the...More

Thank KikiJoe
Reviewed 20 February 2017

Enjoy going to Ameristar, as they offer a variety of slot machines. Experienced difficulty when we got to the casino, as the escalator was not working, and had to walk down a turned off escalator, which people could get hurt.

Thank Deb M
Reviewed 1 February 2017 via mobile

Three decks full of slots and table games. Plenty of free parking available, and convenient location, with easy access to the Indiana Toll Road or I 94.

Thank Jim S
Reviewed 27 January 2017

We traveled here for the HPT poker event and was very impressed with both the hotel and casino. The hotel room was huge and very modern. Everything was clean and well maintained. The bed was very comfortable and I would definitely return next time the...More

Thank TheHotelier313
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this reviewResponded 29 January 2017

Dear TheHotelier313 - Thank you for taking the time to detail your wonderful experience with us. We are thrilled to hear that you had an amazing hotel stay and that you also enjoyed the food at Burger Brothers. We have also shared your compliments regarding...More

Reviewed 21 January 2017 via mobile

We travel 50 nights a year and this has been our worse hotel experience ever. They failed to hold us a room after we specifically called ahead to confirm our reservation we made weeks in advance for 5 nights. They assigned us room 316. When...More

3  Thank stanj98
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this reviewResponded 25 January 2017

Dear stanj98 - Thank you for sharing your feedback with us. We're sorry to see your check-in and customer service experience was not perfect. We strive to provide exceptional guest service in all departments. We truly value your feedback, and we are following up with...More

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Questions & Answers
hydads
11 July 2016|
Answer
Response from SpiderKeithLutz | Reviewed this property |
"Hmmm, can't help you with the bad music question, but as for me, I use Beats Headphones and listen to my own music.
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