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Puzzled Escape Games

Open Now: 4:00 p.m. - 10:30 p.m.
Open today: 4:00 p.m. - 10:30 p.m.
Review Highlights
Birthday Party Success

They did a great job with my 9 year-old's birthday party. The staff was welcoming, well-spoken... read more

Reviewed December 4, 2018
Holyoke, MA
Best time ever!

I brought my daugther and a few friends for her birthday and we had a blast! We got the help we... read more

Reviewed October 29, 2018
Sarah G
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Certificate of Excellence
Traveller Overview
  • Excellent94%
  • Very good2%
  • Average2%
  • Poor0%
  • Terrible2%
Travellers talk about
“escape game”(8 reviews)
“puzzle room”(6 reviews)
Open Now
Hours Today: 4:00 p.m. - 10:30 p.m.
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Suggested duration: 1-2 hours
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116 Pleasant St, Unit 141, Eastworks Marketplace Entrance, Easthampton, MA 01027-2752
+1 413-203-5519
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Reviews (99)
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All reviews escape game group of friends puzzle room a lot of fun great fun year olds co workers looking forward great afternoon fun activity coming back can't wait to come back different parts adults and kids puzzles rooms team
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1 - 10 of 99 reviews
Reviewed December 30, 2018 via mobile

Even though it’s advertised as appropriate for adults, this room was really just for kids. Fine (sort of) puzzles but really couldn’t be solved without help from the live actor in the room who’s part of the story. We couldn’t get into pretending we were...More

Date of experience: December 2018
Thank pmspiro
Reviewed December 4, 2018

They did a great job with my 9 year-old's birthday party. The staff was welcoming, well-spoken, and very accommodating. I would recommend to anyone.

Date of experience: December 2018
Thank nunu212
Reviewed October 29, 2018

I brought my daugther and a few friends for her birthday and we had a blast! We got the help we needed for a challenging escape game and will definitely go back to try the other rooms. Very professional. Way better than the knock offs...More

Date of experience: October 2018
Thank Sarah G
Reviewed October 28, 2018

I've done two of their rooms, and the Halloween pop up room Freak Show which was only 30 minutes. I would give Puzzled 5 stars because the two regular rooms were great, but Freak Show was much too easy, was only one small room, had...More

Date of experience: October 2018
Thank Kylie L
Reviewed October 5, 2018 via mobile

I had high hopes going into this Halloween themed room, however I was severely let down. The room had a great vibe but failed to flow well at all. In addition the room was not reset properly which completely ruined the game and made it...More

Date of experience: October 2018
1  Thank Marisa C
TomErikR8, Manager at Puzzled Escape Games, responded to this reviewResponded October 27, 2018

Hi Marisa, We are locally owned and strive to provide a welcoming environment and fun escapes. The owners have been alerted of your experience and will reach out to you privately.

Reviewed October 5, 2018

OK I’ll admit it - we got duped. We should have paid more attention to the fact that this is only a 30 minute room. That might have clued us in to the fact that it might be a trick to make us fork over...More

Date of experience: October 2018
1  Thank SDC372
TomErikR8, Manager at Puzzled Escape Games, responded to this reviewResponded October 27, 2018

Hi, we're sorry to hear this was your experience. We design, write and build all of our escapes and take great pride in our customer service and quality of game play. One of our owners will reach out to you privately to address your poor...More

Reviewed July 11, 2018

Although we didn't escape the room, it was sooooo much fun. We we're 75% done when the hour was done. I went with a group of friends and family. There were 7 of us and the time just flew by. If you're thinking about doing...More

Date of experience: July 2018
Thank Lynne0925
Reviewed July 10, 2018

This was a great experience! We cannot wait to do this again! It is in a great location and they offer more than one room! We will try them all!

Date of experience: July 2018
Thank Jane W
Reviewed June 3, 2018

Puzzled Escape Games just keeps getting better. This is my third room of theirs and we LOVED it! Many different clues and puzzles across many different areas of expertise make it fun for everyone. Even when you figure your way out there is still a...More

Date of experience: June 2018
2  Thank Vicki_in_MA
Reviewed May 29, 2018

I've been to 4 of these in different cities and this was the best - in part because it was with my closest friends to celebrate my 70th birthday. But really, it's a great room!

Date of experience: May 2018
Thank ferdw2013
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Questions & Answers
Ask a question
Colleen J
September 24, 2018|
AnswerShow all 2 answers
Response from TomErikR8 | Property representative |
Hi Colleen! Yes, we are handicap accessible.
November 29, 2017|
AnswerShow all 3 answers
Response from Lovetraveling199 | Reviewed this property |
I think 10-12. Give them a call, they are very helpful. Sorry I don’t have the number handy.
November 13, 2017|
Response from rjay413 | Reviewed this property |
We started out with our hands cuffed in front. I think that is how they have to be in order to have the limited freedom to escape from them