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Jordan's Furniture

1 Underprice Way, Natick, MA 01760
+1 508-424-0088
Review Highlights
Bad customer serice after purchase when not satisfied with set.

We were not satisfied with our set, had a tech out and tell just there is nothing wrong with it... read more

Reviewed 7 March 2016
Bella M
Mansfield, Massachusetts
Bedroom set

They have stooped so low in customer service and quality...not as bad as Bob's stores but getting... read more

Reviewed 14 December 2015
via mobile
Read all 89 reviews
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  • Excellent37%
  • Very good31%
  • Average7%
  • Poor8%
  • Terrible17%
13 Apr 2017
4 Apr 2017
“Everything you wanted and more!”
1 Underprice Way, Natick, MA 01760
+1 508-424-0088
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Reviews (89)
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11 - 20 of 86 reviews

Reviewed 7 March 2016

We were not satisfied with our set, had a tech out and tell just there is nothing wrong with it when clearly there is. This company has poor customer service and they will argue they are right and not stand by their product.

1  Thank Bella M
Reviewed 14 December 2015 via mobile

They have stooped so low in customer service and quality...not as bad as Bob's stores but getting there. They prey on minorities with there $25 monthly payments until you exceed the 72 month period and then charge you 27.9% interest on your balance. So $1000...More

Thank johnnydeo
Reviewed 6 December 2015 via mobile

We won't ever buy from Jordans again. While our furniture is still comfortable... It has operative glitches (still) and is made with flimsy materials... Which we didn't realize until putting in a repair order within a few weeks of having it delivered. Worse... When we...More

2  Thank ladycody
Reviewed 25 September 2015

I sadly purchased a mattress at Jordan's and got one that was too soft. The quote "Expert" sold me a very uncomfortable Simmons Beautyrest. When I called the next day, they told me I had to sleep on it for 30 days. So I did...More

1  Thank Helene N
Reviewed 3 September 2015

We've purchased several things form Jordan's and none have lasted more than 3 to 5 years. A very expensive leather couch with a recliner and sleeper has been terrible. The recliner is broken and the sleeper portion has no support at all. Two other couches...More

1  Thank James and Tammi... R
Reviewed 28 August 2015

We went to Jordan's furniture for a twin mattress. The sleep technician was knowledgeable and got right to the point which was good as we didn't want this to become a major time drain. He was a bit clinical at times providing an answer but...More

Thank retucket
Reviewed 30 June 2015 via mobile

Jordans furniture Imax is hands down the best theater around. I watch every movie that shows in this imax for not every movie plays here so it's about once to 2 weeks for a new movie. Located in the back of the store it is...More

1  Thank mark4d
Reviewed 22 June 2015

I purchased a sofa, chair, coffee table and end tables on May 13th. I paid in full. I was told it would be a four to seven week delivery timeframe. (had I known this before I paid for it, I wouldn't have bought it ~...More

Thank keeta2015
Reviewed 20 December 2014

This place has anything you can imagine. We just purchased the perfect TV stand for our new TV. At Jordans we were able to choose from a bunch and get the one with the exact fit... and the look we wanted. At other places you...More

Reviewed 7 December 2014 via mobile

We came to Jordan's to visit the Enchanted Village and do the Polar express ride and the Lite show. We came up from Shrewsbury, which is an hour ride. We got to the store 30 minutes after it opened and people were already circling for...More

Thank AMHarvie
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