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East Heaven

Open Now: 11:00 a.m. - 12:00 a.m.
Open today: 11:00 a.m. - 12:00 a.m.
Review Highlights
Perfect couples night

Staff was warm and welcoming, fireplace and leather couches made it so cozy. We had a wide... read more

Reviewed 1 week ago
South Hadley, Massachusetts
via mobile
A slice of heaven

Our first visit, but not our last. Front desk staff was great, making us feel welcome and attended... read more

Reviewed 3 weeks ago
Holland, Massachusetts
via mobile
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Traveller Overview
  • Excellent59%
  • Very good31%
  • Average6%
  • Poor4%
  • Terrible0%
Travellers talk about
“hot tub”(16 reviews)
“half hour”(7 reviews)
A Spa founded in Japanese tradition, our private tub rooms are crafted of the finest woods, both indoors and outdoors. Enjoy a luxurious soak with the music of your choice when you tub indoors, or listen to the sounds of nature when you soak under...more
Open Now
Hours Today: 11:00 a.m. - 12:00 a.m.
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Suggested duration: 1-2 hours
33 West St, Northampton, MA 01060-3720
+1 413-587-0000
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Reviews (45)
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All reviews hot tub half hour couples massage waiting area private room robes and slippers minute massage cool shower massage experience tubs rooftop jets therapist appointment bliss chlorine winter
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1 - 10 of 45 reviews
Reviewed 1 week ago via mobile

Staff was warm and welcoming, fireplace and leather couches made it so cozy. We had a wide selection of music to choose from. They were very generous with our time and let us run over. Clean, just perfect.

Date of experience: December 2018
Thank ElaineL63Sunshine
EastHeaven, Owner at East Heaven, responded to this reviewResponded 1 week ago

Thanks Elaine, it means so much to us that you would say that 🙂

Reviewed 3 weeks ago via mobile

Our first visit, but not our last. Front desk staff was great, making us feel welcome and attended to. A little confusing for first time guest, we picked music for our tub room but forgot to mention it so we just enjoyed chatting while soaking....More

Date of experience: November 2018
Thank terryw678
Reviewed August 12, 2018 via mobile

We went for our anniversary. First time there. Loved the hot tub experience, outside, in the rain, in the evening! Will go again! Didn't love walking through the waiting area in our robes. Hopefully next time we can request gender of massage therapist as Well!...More

Date of experience: August 2018
Thank beckylt
EastHeaven, Owner at East Heaven, responded to this reviewResponded August 16, 2018

Thank you for the kind words and happy anniversary! so happy that your first visit was an outdoor tub in the rain; that is my all time favorite! I also thank you for letting us know how we can improve our guest's experience and create...More

Reviewed May 21, 2018

This was our first visit to East Heaven. We were pleasantly surprised by the services and extremely satisfied with our visit. All of the staff were extremely helpful and pleasant. We were a few minutes late because of traffic and they still honored the full...More

Date of experience: May 2018
Thank Holly E
EastHeaven, Owner at East Heaven, responded to this reviewResponded August 16, 2018

Thank you for visiting Holly! so glad your first, of I hope many, was enjoyed.

Reviewed March 24, 2018 via mobile

This place is paradise, simple design that feel like old fashioned hot tubs but with very powerful therapy jets. I love the roof top. Bring water shoes or flip flops if you have.

Date of experience: March 2018
Thank bex802
Reviewed December 17, 2017

One of the great sensations of going to Japan is to take a bath in a Japanese hot tub. It's a sensual experience that is hard to duplicate anywhere in the US. But then my partner took me to East Heaven -- which has been...More

Date of experience: November 2017
2  Thank F9713OQwalterc
Reviewed December 2, 2017 via mobile

My boyfriend and I went last month to celebrate our anniversary. We really wanted the outdoor tub but they were booked up-- so make your appointments in advance! We had an indoor tub, which was still awesome! You're allowed to pick your music. The shower...More

Date of experience: November 2017
Thank 554gianas
Reviewed October 29, 2017

Clean, peaceful and wonderful, that's how I would describe this place. Friendly staff and a great location, nothing bad to say it was just wonderful.

Date of experience: October 2017
Thank NoahandAdam
Reviewed October 25, 2017

My wife took me to East Heaven as part of a daylong birthday celebration, and it was a complete surprise. She got a package that included a half hour in the tub, followed by a couple's hot stone massage. We were escorted to an outdoor...More

Date of experience: October 2017
Thank Mindracer
Reviewed September 17, 2017

First, I love the hot tubs there. I have been going there on an off for 30+ years. Also, I am a wedding officiant and I recommend this place for couples looking for a break before or after their wedding. One such couple gave me...More

Date of experience: September 2017
3  Thank NorthamptonSyd
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Questions & Answers
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February 9, 2017|
AnswerShow all 2 answers
Response from EastHeaven | Property representative |
I recommend The Hotel Northampton. It has a terrific classical feel and wonderful accommodation. Located right in the heart of downtown Northampton, it is within walking distance of all that Northampton has to offer. We hope... More