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Firekeeper's Casino

11177 Michigan Ave E, Battle Creek, MI 49014-8904
+1 877-352-8777
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Review Highlights
Friendly staff

We have been to this casino in the past, but made another trip out there because we received a $10... read more

Reviewed 1 week ago
poukala
,
Macomb, Michigan
via mobile
Girls day trip

Great day, great staff, free refreshments and good way to spend the day and great food. Enjoy... read more

Reviewed 1 week ago
Beth P
via mobile
Read all 652 reviews
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Overview
  • Excellent35%
  • Very good32%
  • Average18%
  • Poor6%
  • Terrible9%
Travellers talk about
“slot machines” (45 reviews)
“table games” (33 reviews)
LOCATION
11177 Michigan Ave E, Battle Creek, MI 49014-8904
CONTACT
Website
+1 877-352-8777
Write a Review
Reviews (652)
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1 - 10 of 652 reviews

Reviewed 1 week ago via mobile

We have been to this casino in the past, but made another trip out there because we received a $10 credit on our account. We needed to stop at the main information area to get the credit and the employees were extremely friendly. When I...More

Thank poukala
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 6 days ago

We appreciate you and your four-star review of FireKeepers Casino Hotel's outstanding guest service that is based on our mission to create a positively memorable experience for each and every guest who visits. Respect, kindness and caring are the virtues that we live by and...More

Reviewed 1 week ago via mobile

Great day, great staff, free refreshments and good way to spend the day and great food. Enjoy myself every time I come

Thank Beth P
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 1 week ago

Hi Beth--We appreciate you and your five-star review. We're glad you have such a great time playing and dining at FireKeepers. Isn't our staff the best? You bet. Thank you again and we hope to see you soon.

Reviewed 2 weeks ago via mobile

Was amazed by all the new, and I'm enforcing the word new, slots. Been to other casinos but firekeepers have the best and latest games to play. If you want a close hotel, there's one attached or many near by. Casinos keeped neat and clean...More

Thank Robin B
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 2 weeks ago

Hi Robin--Thank you for your five-star review of FireKeepers Casino Hotel! We appreciate you and your review that focuses on the large variety of the latest slot games on the market. Having the most proactive slot department around is the reason. We respond immediately to...More

Reviewed 3 weeks ago via mobile

We had a great time the buffet is small but it did the job! Many slots to choose from and even though it allows smoking it appears the ventilation is spot on!More

Thank Tiffany R
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

We appreciate you and your five-star review Tiffany. We're glad to learn how much you enjoyed Mijem Buffet. The dishes that are hand-created by our chefs and cooks are most often favorably compared to Las Vegas buffets. With nearly 3,000 slots mixing the newest machines...More

Reviewed 3 weeks ago

Our second visit to Firekeepers and it was nice. Lots of older machines and what we played were very tight. Not as clean as we would have liked and fairly smoky.More

Thank lisalN9775IH
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Thank you for your four-star review Lisa. While we are glad you had a good time, we are surprised by your comment about older slot machines as we have some of the newest slots, literally just off the production line, from about 12 different slot...More

Reviewed 3 weeks ago via mobile

My eye glass case was returned to me by a worker...Appreciate the honesty...But the WiFi was very slow ...More

Thank Rosemary W
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Hi Rosemary--thank you for writing about the return of your misplaced eye glass case by one of our staff members. It is a good illustration of the honesty of the people who work here. We are sorry you had problems with our Wi-Fi as it...More

Reviewed 3 weeks ago via mobile

Went with friends to celebrate birthday's. Typical casino, go for entertainment, and don't expect to win. Slots will pay back a little bit to tease you. Daceys lounge is fun with 40 to 50 beers on tap with friendly bartender's. Will go back .More

1  Thank Stephen R
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Hi Stephen--thank you for your four-star review. With our 3,000 slots and 100 table games, our guests enjoy their regular small and large jackpots accruing to the hundreds of thousands of dollars we pay out each day. We are sorry you didn't win but hope...More

Reviewed 4 weeks ago

Me and my fiancee' came down with a bus group on 11/11/2017. It was HORRIBLE! We paid $90 for the trip excepting to get $20 back in slot play and $5 off our meal. Needless to say the casino system was down and we got...More

Thank beauti1970
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Thank you for your post and we hope you accept our sincere apologies. We understand your frustration and sincerely apologize for the problems that developed when our systems went down. We apologize for the wait times you experienced. Our staff was trying to help as...More

Reviewed 4 weeks ago

First, I would like to give kudos to all of the employees working the floor--security, waitresses, keno writers, bartenders (who also write keno), and cleaners. They all do excellent jobs and are outgoing. They are the only reason I do not give a "poor" rating....More

Thank Shafer44
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 4 weeks ago

Thank you for writing with your great appreciation for our caring, hard-working, and dedicated staff members in all departments. They are one of the main aspects that distinguishes this property. We are indeed fortunate to have so many outstanding individuals working here. We are sorry...More

Reviewed 14 October 2017

While on a recent trip to Michigan I spent some time at Firekeepers Casino. Lots of slots to choose from. Great places to eat. If this review was helpful in any way check the "helpful" box below.More

2  Thank 310waynet
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 16 October 2017

We appreciate you and your four-star review! We are glad to learn that you enjoyed your visit to FireKeepers Casino Hotel and the amazing restaurants and great slot selection with nearly 3,000 slots of all varieties for guests to choose from. Thank you again and...More

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Ask a question
Questions & Answers
Maggie R
11 November 2017|
AnswerShow all 6 answers
Response from 671perlan | Reviewed this property |
Hello there, yes they do have semi parking to the left of the casino. They have a new gas station and there is where you turn coming in from the south west, (Marshall). Good Luck! Win Big!
0
Votes
lkbwatters
14 October 2017|
AnswerShow all 6 answers
Response from FireKeepersCasino | Property representative |
Hello, Guests under 21 can dine at Smoke 'n Fire accompanied by an adult but not restaurants on the casino floor.
0
Votes
25 September 2017|
AnswerShow all 10 answers
Response from Sherri B | Reviewed this property |
not sure but their phone # is: (877) 352-8777
1
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