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Firekeeper's Casino

11177 Michigan Ave E, Battle Creek, MI 49014-8904
+1 877-352-8777
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Review Highlights
Lots of fun

We have gone to firekeepers several times, enjoyed shows there, eaten at several of the... read more

Reviewed 2 days ago
barnwoodandbakedgood
,
Michigan
via mobile
Night out.

My friends and I visited this casino on a Monday afternoon. It was fairly busy, but you still had a... read more

Reviewed 5 days ago
Tonya S
,
Green Springs
via mobile
Read all 660 reviews
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Overview
  • Excellent36%
  • Very good32%
  • Average17%
  • Poor6%
  • Terrible9%
Travellers talk about
“slot machines” (45 reviews)
“table games” (33 reviews)
LOCATION
11177 Michigan Ave E, Battle Creek, MI 49014-8904
CONTACT
Website
+1 877-352-8777
Write a ReviewReviews (660)
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1 - 10 of 660 reviews

Reviewed 2 days ago via mobile

We have gone to firekeepers several times, enjoyed shows there, eaten at several of the restaurants. We like to have drinks at the sports bar. Staff is always very friendly.

Thank barnwoodandbakedgood
Reviewed 5 days ago via mobile

My friends and I visited this casino on a Monday afternoon. It was fairly busy, but you still had a good selection of games to choose from. Staff was friendly. The complimentary coffee carts were not well stocked on this visit. Pleasant environment and clean...More

Thank Tonya S
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 days ago

Hi Tonya--we appreciate you and your four-star review and thank you for your visit on Monday. We are glad to learn how much you enjoyed your visit and apologize if the complimentary coffee was not well stocked when you stopped by. Our busy business volumes...More

Reviewed 1 week ago

This was my first stop back here in awhile. Even though we primarily came to eat and get out of the snow for awhile, we really enjoyed the ambiance. We noticed that Firekeepers permits smoking and saw their vending machines. Being extremely sensitive to cigarette...More

Thank Vicki R
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 1 week ago

Hi Vicki--Thank you for your visit and five star rating. We appreciate you and your stellar review and are proud that we accommodate guests who prefer our non-smoking hotel and desire to remove all smoke and odors from the air as well as those who...More

Reviewed 2 weeks ago via mobile

We used to go to Firekeepers a lot since it was closer to home, however the last 5 or 6 visits we noticed huge difference in winnings. We now only go to four winds even though it’s farther away. We consistently have better luck there...More

1  Thank Bob B
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 1 week ago

Hi Bob--Thank you for writing. We are sincerely sorry you are not winning more but can relate from the hundreds of thousands of dollars we pay to our guests who have won playing slots (both small and large wins along with three, four and five...More

Reviewed 2 weeks ago

Trip Friends, My wife and I took our daughter here for her 21st birthday. We went on a Wednesday. The security guard at the door was very nice and friendly to her. Joked with her, and made it start to feel "special" We went to...More

Thank DrClaeys2
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 2 weeks ago

Thank you Dr. Claeys for your visit and five-star review of FireKeepers Casino Hotel. From our 2009 opening to the present, FireKeepers has placed a priority on the creation and training of the highest level of guest service standards in every area as well as...More

Reviewed 4 weeks ago

Very nice casino to visit. I think it is a nice as anything in Vegas. Not as big, of course. Modern amenities, clean, well kept, friendly staff, great food... Everything you would be looking for. All the games you would want as well. Although we...More

Thank geminijack14
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 4 weeks ago

Thank you geminijack for visiting and your five-star review. FireKeepers Casino Hotel is remarkable for the large number of awards garnered by both industry and media. One favorite is that we regularly get named the "Best Casino In Indiana" despite being located in Michigan. Note:...More

Reviewed 4 weeks ago via mobile

I always wonder about the pay on slots in Indian casinos. Just always seem really tight to me. Casino is fresh and clean. I wish the table minimums were less. Drink prices at all these casinos are silly. I do not get why the drinks...More

Thank steve r
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 4 weeks ago

Hi Steve--Thank you for your visit and four-star review. While the return on slot play can vary from one casino to another, to generalize about any aspect of Native American casinos would not different than doing the same with non-Native casinos. Looking at market types...More

Reviewed 12 December 2017 via mobile

Casino was very nice! Staff was super friendly, gambling floors were clean & well kept. This was a great stop on my visit.More

Thank lilseppie1
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 14 December 2017

We appreciate you and your five star review! Thank you for taking time to post your feedback from your visit. We often receive compliments from guests about the outstanding friendliness of our staff in all areas as well as how comfortable they feel when visiting,...More

Reviewed 3 December 2017 via mobile

We have been to this casino in the past, but made another trip out there because we received a $10 credit on our account. We needed to stop at the main information area to get the credit and the employees were extremely friendly. When I...More

Thank poukala
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 5 December 2017

We appreciate you and your four-star review of FireKeepers Casino Hotel's outstanding guest service that is based on our mission to create a positively memorable experience for each and every guest who visits. Respect, kindness and caring are the virtues that we live by and...More

Reviewed 1 December 2017 via mobile

Great day, great staff, free refreshments and good way to spend the day and great food. Enjoy myself every time I come

Thank Beth P
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 4 December 2017

Hi Beth--We appreciate you and your five-star review. We're glad you have such a great time playing and dining at FireKeepers. Isn't our staff the best? You bet. Thank you again and we hope to see you soon.

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Ask a question
Questions & Answers
Maggie R
11 November 2017|
AnswerShow all 6 answers
Response from 671perlan | Reviewed this property |
Hello there, yes they do have semi parking to the left of the casino. They have a new gas station and there is where you turn coming in from the south west, (Marshall). Good Luck! Win Big!
0
Votes
lkbwatters
14 October 2017|
AnswerShow all 6 answers
Response from FireKeepersCasino | Property representative |
Hello, Guests under 21 can dine at Smoke 'n Fire accompanied by an adult but not restaurants on the casino floor.
0
Votes
25 September 2017|
AnswerShow all 10 answers
Response from Sherri B | Reviewed this property |
not sure but their phone # is: (877) 352-8777
1
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