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Double JJ Waterpark

Certificate of Excellence
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Address: 5900 Water Rd, Rothbury, MI 49452-7939
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TripAdvisor Reviewer Highlights

Read all 68 reviews
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  • 25
    Excellent
  • 21
    Very good
  • 8
    Average
  • 7
    Poor
  • 7
    Terrible
Better than previous years

We've been going to the Double JJ Waterpark for at least 6 years in a row. It's always been an inside joke how poorly it was managed. This year, my kids wanted to go again. They... read more

Reviewed 6 April 2017
jboom405
,
Grand Rapids, Michigan
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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Fort Lauderdale, Florida
Level Contributor
59 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

Double JJ is a great resort! It has a great look, a great feel, The front desk staff are pleasant and friendly. The resort waterpark is open to the public (for a fee) Awesome rides. Nice kids pool too!

Helpful?
Thank JimDeBerry
West Bloomfield, Michigan
2 reviews
Reviewed 1 week ago

One of my co-workers suggested this place for a good winter "get away". It took a bit to find it but it was WELL worth the drive. Accommodations are more than adequate and the staff is beyond helpful and friendly. I have been there 3-4 times already in 2017 & plan to return to not only utilize the Water Park... More 

Helpful?
Thank 878fredi
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 11 April 2017 via mobile

Many disappointments.... first of all like many of the other customers we were not able to check until after the specified check in time of 4. At the water park many of the water activities were not functional and they only had one tube for the 4 person slide so there was about 10 minutes in between each use. The... More 

Helpful?
1 Thank Todd S
Level Contributor
3 reviews
Reviewed 9 April 2017

My family and I just visited for Spring Break and were very disappointed. We stayed at the resort 5 years ago, and had a wonderful time so we decided to come back for what we figured would be our last trip of the sort with our 14-year-old son. We also invited some relatives to join us and the entire time... More 

Helpful?
Thank Kelly S
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 9 April 2017 via mobile

Trust the reviews...they don't lie. I have never given a bad review, but our experience was so horrible I feel the need to give potential guests a heads up! We stayed the last weekend of Spring Break. Upon arrival at 3:30 we were told our cabin wouldn't be ready until 4, at 4:30 we tried again...at this point there was... More 

Helpful?
1 Thank Gail V
Grand Rapids, Michigan
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 6 April 2017

We've been going to the Double JJ Waterpark for at least 6 years in a row. It's always been an inside joke how poorly it was managed. This year, my kids wanted to go again. They don't see the chaos involved with the customer service of this place, they just have fun in the waterpark! We visited with a day... More 

Helpful?
Thank jboom405
Whitehall, Michigan
Level Contributor
146 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
Reviewed 9 March 2017

When we checked in, we were told we had to purchase passes to the water park separately, but when we went to do so, the girl in the pool area said it should have been included with the room, so we had to go back upstairs to check-in to correct the situation. Thankfully, we were given passes, and a good... More 

Helpful?
Thank Heidi G
Chicago, Illinois
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 23 February 2017

Nice place, sort of small but big enough for younger kids. I'm writing this to caution you that there is a major slip and fall problem here. Watched many people fall very hard due to improperly surfaced flooring areas. We even witnessed and injury and police came to file a report. We were treated well - although the upper concession... More 

Helpful?
Thank ChicagoChuck123
New Prague
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 24 August 2016

Our family enjoyed this water park and felt it was very clean. Our kids, 6, 12, 15 had fun on the slides and the lazy river/wave pool. Fun lasts for about 3 hours!

Helpful?
Thank brandiw274
DJJResort, Owner at Double JJ Waterpark, responded to this review

I'm so excited to hear that the entire family had a blast when you came out, Brandi! After all, making sure everyone has a great time is our number one priority. Thanks for the kind words, and I look forward to welcoming you back in again soon. All the best, GM More 

Grandville
Level Contributor
11 reviews
Reviewed 24 August 2016 via mobile

We had plans to go to Michigan Adventure but the weather didn't cooperate so we went here instead. What a find! The kids loved it. They were tall enough to ride on every slide. They use a color coded bracelet system which makes everything easy. We never had to wait for tubes and the staff was friendly. You can buy... More 

Helpful?
Thank jdtattoo77
DJJResort, Owner at Double JJ Waterpark, responded to this review

Reading this really made my day because our goal here is and always has been making sure each guest leaves having had an amazing time! I'm thrilled to hear everyone had a great time on the slides. Oh, and I appreciate the feedback about the towels -- I'll take a look into what might have happened. Thank you so much,... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?