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Kids Quest

Open Now: 3:00 p.m. - 11:00 p.m.
Open today: 3:00 p.m. - 11:00 p.m.
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Review Highlights
Problem with organization

I left 2 kids there, it's average place to be. When check out, they forgot to keep track one of my... read more

Reviewed January 18, 2016
695saul
,
Wichita
Be careful with food add-ons

My kids have went here on many occasions and I have never been unsatisfied until now. I went to the... read more

Reviewed November 9, 2014
DreaDur
,
Kansas City, Missouri
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Traveller Overview
  • Excellent0%
  • Very good16%
  • Average52%
  • Poor16%
  • Terrible16%
8 Jul 2018
“Poor Rule communication and inability to be flexible ”
13 Feb 2016
“nice stop”
About
Welcome To Kids Quest At Ameristar Kansas City Kids Quest child care center is designed to be a place where kids are physically and mentally engaged with age-appropriate play-events, helping them grow happily! Every Kids Quest resort partner has its...more
Open Now
Hours Today: 3:00 p.m. - 11:00 p.m.
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Contact
3200 Ameristar Dr, Ameristar Casino, Kansas City, MO 64161-9223
Website
+1 816-414-7400
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Reviews (6)
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Reviewed July 8, 2018 via mobile

We are on vacation from Alaska and this is our second visit to the Ameristar hotel, our first was 3 years ago. When we entered KidsQuest we were told that since we had been here before (again 3 years ago, and never notified we would...More

1  Thank Heather T
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded July 9, 2018

Thank you for your review Heather. We are sorry you had this experience. Unfortunately, we are mandated by Missouri State licensing to have current immunizations records on file for each child checking in for play at our center. This policy is in place to ensure...More

Reviewed February 13, 2016

Our family really enjoyed this stop! our kids had fun, nice an friendly. will definitely come back when were in town.

Thank kourtney c
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded January 26, 2018

Thank you for your input Kourtney! We are always happy to hear that we are providing great guest service to our families! Please visit us again soon!

Reviewed January 18, 2016

I left 2 kids there, it's average place to be. When check out, they forgot to keep track one of my kid's jacket. I saw where they put it, but when I picked up my kids, it was gone. They didn't know where it was....More

Thank 695saul
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded January 26, 2018

Thank you for your review. We apologize for the jacket being misplaced. Please visit us again so that we may provide better guest service. If you feel you would like to share further details, please reach out to us at 1-800-941-1007.

Reviewed November 9, 2014

My kids have went here on many occasions and I have never been unsatisfied until now. I went to the movies (not the casino) which is attached to the casino. We arrived 5 minutes into the movie previews. I was able to sign both of...More

2  Thank DreaDur
Kids Quest M, Public Relations Manager at Kids Quest, responded to this reviewResponded November 10, 2014

Sorry to hear about your disappointing experience at Kids Quest. We of course want to ensure that all our guests have a wonderful time. We would like your feedback, and will be contacting you regarding your experience and concerns.

Reviewed April 27, 2013

My husband and I finally wanted a date night. After 2 years we decided on here so we could eat with out a toddler in tow. We were gone for one hour and when we came back our son was the most miserable I've ever...More

8  Thank 123count
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded January 26, 2018

Thank you for your review--it allows us to reevaluate our guest service, and to learn from your experience. Please reach out to us at 1-800-941-1007 to discuss your visit further.

Reviewed January 6, 2012

Very useful play center inside Ameristar Casino. Great to drop the kids off at while the adults see a show, eat and/or gamble. The only bad thing is how expensive it has become.

5  Thank ambdrvr2004
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded January 26, 2018

Thank you for your review. We are always working to improve guest service--your feedback allows us to do just that. Your concerns and impressions have been shared with our operations team.

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