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River City Casino

777 River City Casino Blvd, Saint Louis, MO 63125-1019
+1 888-578-7289
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Review Highlights
How much are they paying the MO gaming Commision under the table!

First, let me say I gamble a lot and expect to lose. Lose, not get murdered. This is far and away... read more

Reviewed 1 week ago
chris0819779
,
Chicago, Illinois
via mobile
Terrible Customer Service

Terrible customer service. Security kicked out a member of my party for talking with another patron... read more

Reviewed 1 week ago
telle412
,
Saint Louis, Missouri
Read all 120 reviews
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Overview
  • Excellent46%
  • Very good25%
  • Average15%
  • Poor3%
  • Terrible11%
Travellers talk about
“nice casino” (7 reviews)
“event center” (2 reviews)
LOCATION
777 River City Casino Blvd, Saint Louis, MO 63125-1019
CONTACT
Website
+1 888-578-7289
Write a ReviewReviews (120)
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"nice casino"
in 7 reviews
"favorite casino"
in 2 reviews
"event center"
in 2 reviews
"live poker"
in 2 reviews
"huge shower"
in 2 reviews
"bathroom mirror"
in 2 reviews
"hotel casino"
in 2 reviews
"salad bar"
in 2 reviews
"concert"
in 6 reviews
"brewhouse"
in 3 reviews
"st"
in 11 reviews
"louis"
in 10 reviews
"garage"
in 3 reviews
"interact"
in 2 reviews
"arch"
in 3 reviews
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1 - 10 of 119 reviews

Reviewed 1 week ago via mobile

First, let me say I gamble a lot and expect to lose. Lose, not get murdered. This is far and away the WORST and most crooked casino I have ever been in, ever!!! Secondly, the buffet couldn’t have older food. Pizza that is curling up,...More

Thank chris0819779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Terrible customer service. Security kicked out a member of my party for talking with another patron who was intoxicated. Submitted a letter about the issue months ago via 'contact us' link on website with no response. Sent a follow-up last month with previous letter attached,...More

Thank telle412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018

The rooms are great and the check in is very fast and friendly. The card security for the elevators to rooms and floors is very secure.

Thank DJSRJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 February 2018

Casino by and large have the odds in their favor without cheating. Everyone knows this but it nice entertainment to kill a few hours if you can spare the cash. However, River City has created a new dice game called Sic Bo and normal rolling...More

1  Thank HumbleReviewerSTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

My husband and I are't great gamblers but we enjoy going on our birthdays and anniversary. We like to eat there and gamble a little. The food is always good.

Thank bgguitar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

We have eaten at the beerhouse many times. The fish sandwich is huge and we usually share it. It’s delicious. The fish and chips is also very good. The beef sandwich is good and the pizza is so good, I wish we could order one...More

Thank Starving1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2018

Shevelle was so helpful and friendly. We come here once a month and she is by for our favorite. Thank you for your kindness and awesome hospitality. Hope to see you again next month! YOU ROCK! Michele,Beth and Pat

Thank cmbecker222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

This was our first time at this casino the slots were not lose but they did not take your money all the time we had fun last about four hours we will be backMore

Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Guest Relations Manager at River City Casino, responded to this reviewResponded 22 August 2017

Hi Chris, thanks for your review and comments. We are glad that you enjoyed your first visit with us. We hope that you continue to take advantage of the great rewards and offers you earn while you play your favorite slots and table games with...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

Let me just say I am beyond pissed!!!!! I booked a room (the executive suite) for a Friday and the idiot rep booked it for Thursday. I had to explain to his simple minded self that I work during the week and he told me...More

3  Thank Charity C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Guest Relations Manager at River City Casino, responded to this reviewResponded 17 August 2017

Good morning Charity, thank you for taking the time to leave us a review and for your comments. We are disappointed to hear about your experience and our leadership team would like to contact you directly regarding your visit. Will you please email us at...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017

Great rooms and great staff. Everyone made our stay enjoyable. Great food at the restaurant that we visited in the hotelMore

1  Thank SeRra161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Guest Relations Manager at River City Casino, responded to this reviewResponded 31 July 2017

Thank you for taking the time to give us a review and for your kind words. We are happy to hear that you enjoyed your stay, especially your hotel room, your meal, and the service that our team members provided. We look forward to seeing...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Donna39
13 September 2017|
Answer
Response from SeRra161 | Reviewed this property |
I was just a visitor but smoking is allowed.
0
Votes