Talixo - Las Vegas
Talixo - Las Vegas
2.5
12:00 AM - 11:30 PM
Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:00 AM - 11:30 PM
Sunday
12:00 AM - 11:30 PM
About
Talixo is a ground transportation tech company based in Berlin and offering 4 standardized booking categories, from taxi to first class, in 100+ countries.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
2.5
10 reviews
Excellent
3
Very good
0
Average
0
Poor
1
Terrible
6
jim r
Wilmington, DE11 contributions
Oct 2022 • Couples
We had a pick up time at 6:50 am the driver started texting and calling at 4:20 am trying to get us picked up at 6:30 . Needless to say ruined our sleep .never using this company again!!!
Written October 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corey D
Jacksonville, FL12 contributions
Jun 2021
They say they they watch your flight to ensure the driver is at the airport when you are but when flights get cancelled, they don't bother to call. Even if you call them, they will say it's too late to make any changes because it's within their 24 hour policy (because airlines always advise you of flight issues 24 hours in advance). They will send the driver anyways, admit they knew the flight was cancelled, and then proceed to charge you for the missed transfer. You can't get your money back because they hide behind third party booking sites as if it those sites are responsible for Talixo not calling or not performing as promised. Total scam. All they want is your money. Book through Viator instead. They work with more reputable companies and will reimburse you if the driver doesn't show as promised.
Written June 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer,
We are very sorry to hear that you were not satisfied with our service in Cancun. We are constantly checking quality of our fleet partners, so any feedback is appreciated. Please provide us with your booking number by sending an email to complaints@talixo.com, so that we can take a further look at your case.
Kind Regards,
Your Talixo Team
Written July 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jen M
1 contribution
Apr 2021 • Family
Driver did NOT pick us up for prepaid ride to airport. I booked this car service through Expedia when I planned my trip. I havent been able to get a refund either
Written April 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer,
We are truly sorry to hear about the inconvenience you have experienced. As you have made your reservation via an external booking platform Expedia and they are handling your payment, we kindly ask that you contact them directly.
We would like to apologize for all the inconvenience and appreciate your understanding in this matter.
Kind Regards,
Your Talixo Team
Written May 20, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventurer717325
Panama City, FL15 contributions
Charles was very attentive and lots of advice and ideas for our first visit! Even with delayed flight- no problem with transfer!
Written August 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqui W
1 contribution
May 2023 • Business
If I could put this in the minus I would. Do not book this. I booked 2 vehicles and they only showed up with one. And that was a challenge. As a result I was left stranded at the airport with people with developmental disabilities. They are still charging me for 2 vehicles. We followed the instructions we were given but nobody was there. They say we were late but they mixed up the names and we were on time. They are literally stealing money they did not earn! Very very disappointed!
Written May 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jens N
1 contribution
Oct 2022 • Couples
Our driver was fantastic! She waited 2 hours for a delayed flight arrival, was friendly, and took us to the Liquor store before our hotel! Yay!
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jumbopaperz
2 contributions
Jul 2022 • Family
Hold on to your money better off trusting and Uber...driver texted us the day before saying he would b 5 minutes early to pick us up from hotel...which would be 9:40. I KNOW something was wrong when he texted have a nice life...i callee the next day at 9:45.....which is pick up time no answer......10 pm he texted he would be 20 minutes late due to traffic.. all lies we had a boarding time of 11:19 TSA line was nearly to the exit..Dispatcher was rude and texted me nasty words when i called to complain...they called me back at 10:25 saying driver is outside....imagine paying for a service and u don't get it and the people providing the service know you can't do anything about it.....expedia says they can't get in touch with the company so they can't refund me. ..this is A damn shame....I almost missed my flight with my family......don't give these people your money I warn you .....please listen...I'm not the only one
...and this will not be the last time....
CALL AN UBER
...and this will not be the last time....
CALL AN UBER
Written July 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer,
We are very sorry to hear that you were not satisfied with our service. We are constantly checking the quality of our fleet partners, so any feedback is appreciated. Please provide us with your booking number by sending an email to complaints@talixo.com, so that we can take a further look at your case.
Kind Regards,
Your Talixo Team
Written August 18, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MD100
1 contribution
Jul 2022
They do not track your flight. They will not refund your money. They are verbally abusive on the phone. This is an absolute scam. Do not give these people your money.
My flight was delayed by 30 minutes. The text they send says they will track the flight and you do not need to contact them. I arrived and texted the driver that I had landed and was making my way to the meet up area. No one was waiting. I get a text from the driver that says "Finally, you have arrived. Too bad I waited over an hour for you." I called the office, the woman was belligerent and said the delayed flight was my fault and they would not issue a refund. I told her that the text they sent said they would be tracking my flight. She said it was my responsibility to call them, which is not what their instructions said. The driver texted while I was on the phone and said "I guess I can come back but it will be like 2 hours." I told the woman on the phone and she said "Do you want a ride or not?" I said two hours was completely unreasonable and I wanted a refund since they were not providing any service. She said "**** you!" Who treats customers like this? I called an Uber who were there in 4 minutes and provided excellent service. I am out $88, but have learned my lesson. Do not use. Not worth the hassle or cost of booking another ride, especially at the start of a vacation. A total headache. I would have left a 0 if possible.
My flight was delayed by 30 minutes. The text they send says they will track the flight and you do not need to contact them. I arrived and texted the driver that I had landed and was making my way to the meet up area. No one was waiting. I get a text from the driver that says "Finally, you have arrived. Too bad I waited over an hour for you." I called the office, the woman was belligerent and said the delayed flight was my fault and they would not issue a refund. I told her that the text they sent said they would be tracking my flight. She said it was my responsibility to call them, which is not what their instructions said. The driver texted while I was on the phone and said "I guess I can come back but it will be like 2 hours." I told the woman on the phone and she said "Do you want a ride or not?" I said two hours was completely unreasonable and I wanted a refund since they were not providing any service. She said "**** you!" Who treats customers like this? I called an Uber who were there in 4 minutes and provided excellent service. I am out $88, but have learned my lesson. Do not use. Not worth the hassle or cost of booking another ride, especially at the start of a vacation. A total headache. I would have left a 0 if possible.
Written July 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer,
We are very sorry to hear that you were not satisfied with our service. We are constantly checking the quality of our fleet partners, so any feedback is appreciated. Please provide us with your booking number by sending an email to complaints@talixo.com, so that we can take a further look at your case.
Kind Regards,
Your Talixo Team
Written August 18, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah H
5 contributions
May 2022 • Friends
I would avoid using this company as they did not turn up for 2 hours and by then I had to sort a taxi out separately. They then refused to issue a refund and just kept blaming the 3rd party booking company who were also blaming them. Shocking customer service throughout
Written June 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer,
We are very sorry to hear that you were not satisfied with our service. We are constantly checking the quality of our fleet partners, so any feedback is appreciated. Please provide us with your booking number by sending an email to complaints@talixo.com, so that we can take a further look at your case.
Kind Regards,
Your Talixo Team
Written June 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
538jandk
Wichita, KS2 contributions
Nov 2021
We had a very pleasant experience for our party of 5. Our flight was delayed out of Denver so the arrival time kept changing. Our driver was in contact with me by text the entire time making pick up adjustments as needed. When we finally landed, she gave me very clear instructions on how to find her and sent a picture of her vehicle. Vicky was her name. Our return with Peter 5 days later was the same — text contact the entire time and photos of him and his vehicle. It was excellent service.
Written November 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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