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Planet Hollywood Spa by Mandara

3667 Las Vegas Blvd S, Las Vegas, NV 89109-4331
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Review Highlights
Needs an updating

Broken hot tub during my visit. Very non helpful attendant. Music was so loud in the steam room... read more

Reviewed 1 week ago
Randy B
Expensive oil rub

Unfortunately since we booked last minute, this was one of the only spas with an availability this... read more

Reviewed 2 weeks ago
Komal S
,
Philadelphia, Pennsylvania
Read all 53 reviews
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Overview
  • Excellent24%
  • Very good16%
  • Average20%
  • Poor11%
  • Terrible29%
1 week ago
“Needs an updating”
9 Apr 2017
“Massage”
Closed Now
All hours
Hours Today: 07:00 - 19:00
LOCATION
3667 Las Vegas Blvd S, Las Vegas, NV 89109-4331
CONTACT
Website
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Reviews (53)
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1 - 10 of 53 reviews

Reviewed 1 week ago

Broken hot tub during my visit. Very non helpful attendant. Music was so loud in the steam room and he said he could not help. I went to the desk and a female attendant told me how to turn it down. Place is kind of...More

Thank Randy B
Reviewed 2 weeks ago

Unfortunately since we booked last minute, this was one of the only spas with an availability this past weekend. First, I'm bummed that I didnt get the Groupon because than atleast it wouldn't have felt like such a huge waste of money. The front desk...More

1  Thank Komal S
Brenda M, Marketing Coordinato at Planet Hollywood Spa by Mandara, responded to this reviewResponded 1 week ago

Hi Komal - Thank you for sharing your Mandars Spa experience. I’m sorry to hear about your less than satisfactory experience and wish to extend our apologies. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of...More

Reviewed 2 weeks ago via mobile

This place was awful. I only used the spa, did not get a service. Front desk staff was completely rude-heavy set middle aged lady with dyed blonde hair. No attendant in the men's spa, waited like 15 mins for a locker. Front desk didn't care,...More

Thank TravelGuy72
Brenda M, Marketing Coordinator at Planet Hollywood Spa by Mandara, responded to this reviewResponded 1 week ago

Hi TravelGuy72 - Thank you for sharing your Mandars Spa experience. I’m sorry to hear about your less than satisfactory experience and wish to extend our apologies. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of...More

Reviewed 4 weeks ago

I had a groupon for the massage/facial at this spa. I felt that it was worth it. The check in and check out was smooth. They automatically charge you 20% gratuity, but since that is normal for spas, it wasn't a shock. The spa is...More

Thank Allison B
Brenda M, Marketing Coordinator at Planet Hollywood Spa by Mandara, responded to this reviewResponded 3 weeks ago

Hi Allison, Thank you so much for sharing your Mandara Spa experience. We are pleased to hear your spa services left you relaxed. Based on your feedback, our therapists helped you achieve a true Mandara moment. We are currently working on enhancing the facilities and...More

Reviewed 21 May 2017

My overall experience of the spa was great. I was able to schedule a hot stone massage and facial over the phone which was very easy. When I arrived, the person at the front desk was very nice and polite. Once checked in, I was...More

Thank Andrea L
Cristina S, Marketing Director at Planet Hollywood Spa by Mandara, responded to this reviewResponded 31 May 2017

Namaste Andrea and Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Your feedback is invaluable and will assist us...More

Reviewed 21 May 2017 via mobile

Worst spa experience ever. I ended up more frustrated and stressed than when I came in. Regular massage are 50 minutes and my husband and I asked for a 30 minutes extra. It was clear at the desk but somehow the therapist did not get...More

Thank 120nadinee
Cristina S, Marketing Director at Planet Hollywood Spa by Mandara, responded to this reviewResponded 31 May 2017

Thank you for sharing your Mandara spa experience. I’m sorry to hear about your less than satisfactory experience and wish to extend our apologies. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and would...More

Reviewed 9 April 2017 via mobile

Great to get into the spa for a massage. I had a Groupon for the massage. It was easy to set the appointment, the staff was very friendly and helpful. The massage therapist was very good. The spa was very clean and with that being...More

Thank Peggyjneely
Cristina S, Marketing Director at Planet Hollywood Spa by Mandara, responded to this reviewResponded 1 June 2017

Hi Peggy, Thank you for sharing your Mandara spa experience. I’m sorry to hear about your less than satisfactory experience and wish to extend our apologies. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation...More

Reviewed 1 April 2017 via mobile

My wife and I did the couples massage and added the hot stone option. Very nice and relaxing. We've had couples massages​ at other spas and this one was equally as good. I would recommend this as a way to end the week and ease...More

Thank Fred H
Cristina S, Marketing Director at Planet Hollywood Spa by Mandara, responded to this reviewResponded 23 May 2017

Hello Fred, Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Thank you so much and we hope you will...More

Reviewed 14 March 2017 via mobile

The foot massages we got at Mandara were just what we needed after a long day walking! It was clean, relaxing environment and the staff was very friendly.More

Thank Cindy H
Cristina S, Marketing Director at Planet Hollywood Spa by Mandara, responded to this reviewResponded 23 May 2017

Hello Bella, Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Thank you so much and we hope you will...More

Reviewed 5 January 2017

I've been to experience Spa's before and while this was not a breath taking experience, it wasn't bad either. The staff was very pleasant and accommodating. I did the 50 minute swedish message, which was very nice. I looked into other services to add on...More

Thank tdoug12
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Questions & Answers
Nevervacay
30 November 2015|
Answer Show all 3 answers
Response from DottiHill | Reviewed this property |
I purchased massages for my two grandsons for their 21st birthdays. We did not use any other facilities at the spa.
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