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Zappos Tour Experience

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Address: 400 Stewart Ave, Las Vegas, NV 89101-2913
Phone Number:
+1 702-943-7879
Website
Description:

Our Zappos Tour Experience is a 90-minute glimpse into the Zappos culture....

Our Zappos Tour Experience is a 90-minute glimpse into the Zappos culture. This tour does not dive into business related specifics of the company, but does give an inside look into our everyday work life on campus. If you're looking to see what all of the talk is about, this is the tour for you. This excursion offers a glimpse into the Zappos culture and a walk in a Zapponian's shoes. Say hello to some of our amazing culture-filled departments, such as HR and our Customer Loyalty Team (customer service). There will also be other Zapponians, and maybe a special guest appearance here or there, along the way as well!

If you would like to have personalized Q&A time, or would like the opportunity to expand your learning experience please take a look at our Q&A options, or our Live Events.

Guest registration for the tour is required as we are not able to accommodate walk-in requests.

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TripAdvisor Reviewer Highlights

Read all 43 reviews
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Oh, if I was young again!

If I was young again, looking for a unique place to use my talents, I would head to Zappos! What an interesting (and obviously successful) way to run a business. The tour is... read more

4 of 5 bubblesReviewed 2 days ago
Sherry H
,
Canton, Ohio
via mobile

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43 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Canton, Ohio
Level Contributor
169 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

If I was young again, looking for a unique place to use my talents, I would head to Zappos! What an interesting (and obviously successful) way to run a business. The tour is informative and gives you a look behind the curtain of this successful company. It wouldn't work for every company, but every company could benefit in some way... More 

Helpful?
Thank Sherry H
Toronto, Canada
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Wow. A wonderful experience and a fresh view on how to run a business. Must see for anyone in management or any student of business or corporate culture. Best part is that Iam still thinking about what I learned on the tour.

Helpful?
Thank oldsoccercoach
Bowral, Australia
Level Contributor
39 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 February 2017

We visited Zappos when they were shut, late on 30 December, but that didn't stop us experiencing exceptional customer service. As we had booked from Australia, 1 of their tour guides (Ryo) stayed behind to show us around. So we arrived jet lagged from the airport after experiencing delayed flights, broken baggage and long queues at Customs. Boy did that... More 

Helpful?
Thank Jane C
Level Contributor
157 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 5 February 2017 via mobile

A must see tour if you visit Las Vegas From the moment you enter the courtyard, there's a feeling of excitement from the employees that work there. There's always some kind of activity or fundraiser going on. The culture is different here because the employees can be themselves and they work closely together. Their walls have murals which the employees... More 

Helpful?
Thank Corina M
Level Contributor
35 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 26 January 2017 via mobile

If you are an employer, employee, potential employee, student, customer, or potential customer; this tour is a MUST do (did I leave anyone out?)! I am convinced that the world would be a better place in which to live and work if more people were exposed to and desired to emulate corporate cultures like the one that exists at Zappos.

Helpful?
Thank Jennifer B
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 October 2016

Take a break from the casinos and typical sites of downtown Las Vegas and gain a different perspective of the area's rich history with a tour of an old city getting a new lease on life! Zappos' efforts to revitalize an aging sector of the city is bringing new excitement to the area with new businesses and cleaner and safer... More 

Helpful?
Thank Shirley F
St. George, Utah
Level Contributor
9 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 31 August 2016

I took a high school group to Zappos and we loved the tour. It's a unique work environment and with a different take on the word work. Zappos encourages their employees to be themselves and not worry about what people think. It was fun to learn about how the communicate with their customers and how they treat each other. The... More 

Helpful?
Thank Shelbee H
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 July 2016

This was the best experience that I had while I was in this district. The holocracy concept was so amazing that I asked what some of the books that were read and I bought them on my Kindle. I live in Florida; however I will be sending in my resume and online "cover" letter. You rock! What an awesome job... More 

Helpful?
2 Thank Tobi C
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 July 2016

It was very interesting to see how Zappos was managed, especially the holocracy concept. I was surprised at the size of their customer service team and how much care they take in

Helpful?
2 Thank watermelonlover2016
Washington Sate
Level Contributor
58 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 17 May 2016

Toured with a business group and really enjoyed it. We had a casual personable tour guide that gave us a lot of Zappos insight . We came away with a few tips to try with our own employees. We are baby boomers so it was interesting and eyeopening to see how a sucessful company can do things so differently than... More 

Helpful?
1 Thank WashingtonAL

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