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Look Tours

4285 N Rancho Dr, Las Vegas, NV 89130-3446
+1 800-566-5868
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Review Highlights
Laughlin trip

We paid $7.50 each for this trip, booked through the website but paid on the bus. When we got on... read more

Reviewed 6 July 2012
Val_and_Shell
,
Stoke on Trent
Great Job by Look Tours

My husband and I booked a LOOK TOURS bus trip to the West rim of of Grand Canyon. We were pretty... read more

Reviewed 24 April 2012
redglass62
,
pittsfield
Read all 44 reviews
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Founded in 1999, LookTours offers a range of activities from traditional sightseeing tours to entertainment and adventure activities, as well as popular show tickets and wedding packages. LookTours offers consumers secure and reliable reservations backed by a lowest price guarantee as well as customer reviews, top 10 lists and travel tips. LookTours is a division of Viator, Inc., the world's largest online resource for tours and activities.
  • Excellent40%
  • Very good11%
  • Average9%
  • Poor9%
  • Terrible31%
25 Sep 2014
“West Rim Grand Canyon tour with Greyline”
7 Sep 2013
“HAVE TO!!!!”
LOCATION
4285 N Rancho Dr, Las Vegas, NV 89130-3446
CONTACT
Website
+1 800-566-5868

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Reviews (44)
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11 - 20 of 43 reviews

Reviewed 6 July 2012

We paid $7.50 each for this trip, booked through the website but paid on the bus. When we got on the bus the driver had no record of our booking, luckily I had the confirmation email on my phone. The journey was uneventful and boring...More

1  Thank Val_and_Shell
Reviewed 24 April 2012

My husband and I booked a LOOK TOURS bus trip to the West rim of of Grand Canyon. We were pretty impressed with the company. We were picked up right on time the morning of our trip, driven to the "tour center" where we were...More

2  Thank redglass62
Reviewed 3 April 2012

I had read great reviews about this tour.....and every word was true! We were picked up at the specified location on time and whisk off to Hoover Dam. Our tour guide Joni, was fantastic, entertaining, and a wealth of knowledge about the Dam. It was...More

Thank gayla
Reviewed 19 March 2012

(1) THE AIR CONDITIONING WAS NOT WORKING ON THE BUS ON THE WAY TO LAUGHLIN OR ON THE WAY BACK TO LAS VEGAS FROM LAUGHLIN. This was an extremely uncomfortable situation for me as I am very motion sick. The driver was polite enough to...More

2  Thank mightykj
Reviewed 9 January 2012

I would really give this 0 stars if I could. I booked this tour by Look Tours that contracts with papillon. This is not clear when you book. Many of the sites on internet are booking agents. I booked for a pickup on Wed at...More

4  Thank jaguarljs
Reviewed 26 November 2011

We contacted allgrandcanyontours.com (operated by look tours or grand canyon west) for Hoover dam and it was a very good experience. However, it's little pricey compared to other operators and we had to book on the same day which cost us 20$ more per head....More

1  Thank VijGuy
Reviewed 1 November 2011

took this so called (tour) for our honeymoon,got to spend maybe 20 minutes total at the dam after the long lines and delay getting there!!!!!!!!!!!go for Lake Mead boat trip was a beautiful site but got a cold lunchmeat sandwich,chips and an apple for like...More

Thank devo2324manore
Reviewed 10 September 2011

I cannot even give 1 star. They absolutely lied & took my money. I paid for 5 tickets for "The Beast" in NYC on July 4th. I booked online & was provided a pre-paid voucher with confirmation day & time. Upon arrival I was told...More

Thank tyost16
ViatorLoryanna, Public Relations Manager at Look Tours, responded to this reviewResponded 23 September 2011

Hello tyost16, Thank you for your review of our Beast Speedboat ride. We're sorry to hear that you had some difficulty getting to the boats. We did hear that they were shutting the boats down a little early on the day of July 4th, because...More

Reviewed 5 September 2011

Trust those prior reviews that advise that this company has additional hidden charges that they spring at you on flight day. They did it to me too. Since I would only be in Vegas for a few days, I wanted to see the Grand Canyon...More

3  Thank fromyard
ViatorLoryanna, Public Relations Manager at Look Tours, responded to this reviewResponded 13 September 2011

Hello fromyard, Thank you for leaving your review here. We're glad to hear you had a great time on your tour. I wanted to take a moment to respond to your concerns about the fees. It's not always possible for us to take full payment...More

Reviewed 10 August 2011

We had reservations weeks before our honeymoon. We were told we would be on a 12 passenger plane. the customer service rep even asked us our weight because the plane can only carry so much. Turns out they put us on a 737. When we...More

2  Thank cheated715
ViatorLoryanna, Public Relations Manager at Look Tours, responded to this reviewResponded 17 August 2011

Thank you for your review, Cheated715. We wanted to take a moment to respond to your review, and explain everything that happened. Ultimately, the misunderstanding about this reservation comes down to an honest, human mistake. The brochure details had been changed only a few weeks...More

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