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Coco Key Water Resort

915 Route 73, Mount Laurel, NJ 08054-1123
+1 877-494-2626
Website
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Review Highlights
Ugh

Hope you like little kids and people from the ghetto. They move in there for the water park... read more

Reviewed 27 October 2015
Orie C
,
NEW york
via mobile
HORRIFIC!! BLOOD, FECES, NAKED MEN!! NO MANAGERS!!

This was single handedly the worst hotel experience I've ever had. after heating great things about... read more

Reviewed 19 October 2015
mysteryguy1299
Read all 511 reviews
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Overview
  • Excellent20%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible23%
Travellers talk about
LOCATION
915 Route 73, Mount Laurel, NJ 08054-1123
CONTACT
Website
+1 877-494-2626
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Reviews (511)
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161 - 170 of 507 reviews

Reviewed 27 October 2015 via mobile

Hope you like little kids and people from the ghetto. They move in there for the water park. However if you wait for the water park to close at night you can get a cheaper rate. If you just need a quick overnight off the...More

3  Thank Orie C
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 13 November 2015

Thank you for providing us with your feedback. We apologize for any inconvenience you may have experienced. Thank you for your comments regarding the cleanliness of the park. We have worked hard and take pride in keeping a very clean facility. We look forward to...More

Reviewed 19 October 2015

This was single handedly the worst hotel experience I've ever had. after heating great things about the place from friends who visited years ago when it was run by marriott, my wife and i decided to take our kids aged 4 and 6 for a...More

18  Thank mysteryguy1299
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 23 November 2015

We’re sorry to hear about your experience, although I want to assure you that this is not the standard at our Hotel and Water Park. We receive compliments on cleanliness and we strive to maintain this standard at all times. We dedicate ourselves to making...More

Reviewed 3 October 2015 via mobile

I came here for the NJ Bachata Kizomba Salsa Festival thinking that the word "resort" held some kind of status. This place is not what I expected at all. It's run down in every way. It's poorly run, old and dated. There is water damage,...More

2  Thank Csymphony
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 25 November 2015

Thank you for your feedback. We apologize for any inconvenience you may have experienced while visiting with us. We would have liked that opportunity to provide you with a solution. Please email us at Andrew.James@mtlaurelcocokey.com so we may try and provide you with a necessary...More

Reviewed 20 September 2015

This was our second time at this hotel and water park.The hotel and the water park are connected together which is very convenient. The hotel is nice ,the rooms are comfortable and clean,the water park is nice with plenty of life guards on duty. The...More

Thank Rock1016
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 16 November 2015

Thank you for your positive review. We are excited that you chose to visit with us again. The management team and employees at The Hotel ML & Coco Key Water Resort work diligently to accommodate guests and strive to provide “Quality Guest Service.” We look...More

Reviewed 17 September 2015 via mobile

I think the hotel is nice especially for the children to enjoy but overall I was not pleased about how some staff members made me feel. Other than the minor dispute I enjoyed the pool and water park.More

3  Thank ttanner33
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 23 November 2015

Thank you for your review. We are happy you and your family enjoyed yourselves at Hotel ML CoCo Key Water Resort. Although, I am disappointed to hear that you weren’t pleased with how some of our staff members made you feel. I want to assure...More

Reviewed 8 September 2015

This is a cute little water park that is in our neighborhood. I bought tickets on line for my son and me for 3-6pm at $20 a person. My son was under 48" so he had to do the water shoot and couldn't do the...More

3  Thank Bob C
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 16 November 2015

Thank you for your positive review. We are extremely happy that you felt safe, and, are excited to hear that your son enjoyed himself in the Water park. We look forward to having you and your family visit with us again soon! Guest Relations -...More

Reviewed 3 September 2015

If you're looking for an indoor water park near Cherry Hill, try elsewhere. Coco is a very small park, with large issues. Their centerpiece play area had a third of it blocked off. We arrived first thing, independently of a school bus load of children,...More

4  Thank Chris_Jeblons
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 16 November 2015

Thank you for your feedback. We apologize for any inconvenience you may have experienced while visiting CoCo Key Water Resort. We would have liked that opportunity to provide you with a solution. Please email me at shaun.morgan@mtlaurelcocokey.com, so we may try and provide you with...More

Reviewed 2 September 2015 via mobile

First time visiting the resort and I was pleased with my visit. The staff there were very helpful and friendly. The place is safe for all ages many lifeguards around. The cleanliness is 100% all day. I do recommend this water resort the kids loved...More

1  Thank Eunice G
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 16 November 2015

Thank you for taking the time to post to TripAdvisor. We are excited and thrilled that you chose CoCo Key Water Resort for your child’s “Birthday Celebration”, and had a great time doing so. Our management team and employees will strive to make sure the...More

Reviewed 31 August 2015 via mobile

Let me start off by saying I have visited the one in Connecticut and one in Florida and had such a pleasant time with my family there. So of course I went the one closest to where I live. Biggest mistake! The best part of...More

5  Thank Janice F
Reviewed 27 August 2015 via mobile

Cocokey was very nice and the food was cheap. I had a lot of fun and enjoyed myself. The water was cold for my 14 month old baby but the baby pool was a good idea. I did not like that their was no pool...More

Thank Rosie L
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Questions & Answers
Willena L
29 June 2017|
AnswerShow all 2 answers
Response from Pannipannini | Reviewed this property |
Yes, there are lockers and you can reuse them with a one-time payment. Even small is quite large.
0
Votes
Sabrina G
20 June 2017|
AnswerShow all 3 answers
Response from Jenne J | Reviewed this property |
Yes, you do need water shoes.
0
Votes
Sabrina G
20 June 2017|
Answer
Response from Pannipannini | Reviewed this property |
You don't...per se. And no one uses them. They may not allow it...I would call and ask.
0
Votes