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Address: 915 Route 73, Mount Laurel, NJ 08054
Phone Number:
+1 877-494-2626
Website

TripAdvisor Reviewer Highlights

Read all 462 reviews
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    Terrible
Fun for kids who have no cares in the world, not so much fun for the adult who spending money on this.

The hotel reminded me of a halfway house. There was garbage everywhere. Kids running lose. The park was fun, the bars pricey watery drinks are bad as well. I wish I would have... read more

3 of 5 bubblesReviewed 27 February 2015
April P
via mobile
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462 Reviews from our TripAdvisor Community

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Showing 460: English reviews
2 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 28 February 2015

I went to lobby to get my son bandages after leaving the water park. It was definitely crowded had fun and also needed a few utensils plastic. Ask me to come to him stepped on my toes and said hotel policy is to wear shoes. I went upstairs got dressed and went back downstairs to get his name and information... More 

Helpful?
11 Thank dayna321
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Please be assured that the TripAdvisor page is read by management and therefore your experience is reported. Thank you for taking the time to post because whether or not it’s a positive experience or not, we look forward to improving our hotel and resort from our guest’s feedback. James - Guest Relations More 

1 review
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 27 February 2015

So the tv in our room did not work we called the front desk and a man came up to help by banging on the back of it that was weird the place is over crowded and the employees are not helpful we would never come back and half the arcade cames dont work my boys are 3 and 5... More 

Helpful?
6 Thank Jgkympb
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 27 February 2015 via mobile

The hotel reminded me of a halfway house. There was garbage everywhere. Kids running lose. The park was fun, the bars pricey watery drinks are bad as well. I wish I would have went to another location. And check in time at 4pm and check out at 11am. Forces you to pay ten dollars for a locker when you could... More 

Helpful?
6 Thank April P
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Dear April, Thank you for taking the time to post to TripAdvisor about your experience. We're so disappointed to hear that you felt there was trash not placed in receptacles. Often, during the winter months, when our resort is most busy as CoCo Key is only open on the weekends, we try to make everything perfect despite our crowds and... More 

1 review
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 24 February 2015

Had my daughter's 7th bday party there. Everyone was ok except for ordering food. Stood inline for 20mins to be told I can't preorder pizza and they didn't have pitchers?! Are you serious?! Went upstairs to the 2 girls who checked us in who couldn't believe I was told that.

Helpful?
3 Thank Yaya924
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Dear Yaya, I'm sorry to hear that one of our staff members communicated inaccurate information about ordering pizza and the availability of pitchers. I will make sure to pass along your post to management who trains staff at the water park so it doesn't happen again. Thank you for taking the time to post to TripAdvisor as it provides us... More 

Towaco, New Jersey
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 February 2015

A wonderful water park. Plenty to do for kids and adults. Stayed in the hotel connected with the park. It is clean, very nice, and convenient. Also ordered room service; the food was excellent! The kids were occupied in the lobby during check in by a clown making balloon shapes. We will be going back!

Helpful?
2 Thank Fred C
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Dear Fred, We’re glad to hear that you and your family enjoyed The Hotel ML and CoCo Key Water Resort. We’re also always happy to hear that the food was delicious. Talia’s Restaurant is delicious and we’re happy to say that it also received remodeling (new floors, new beautiful granite buffet counter) recently and looks great! Also, the clown is... More 

Staten Island, New York
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 20 February 2015 via mobile

Took my two boys ages 2 and 4 1/2 during the president week and they love it. It was not crowed and it was clean. Room were also clean. Staff were very nice and helpful. 1 1/2 hour drive from New York and it was well worthy. Probably going back before the summer.

Helpful?
1 Thank Linette1982
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Dear Linette, I’m delighted to see your post about your experience at The Hotel ML and CoCo Key Water Park. We try very hard to make the experience at our resort the kind of holiday that makes our guests want to return, which apparently is exactly what we’ll experience when we host you and your family again before summer! I... More 

Bronx, New York
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 19 February 2015 via mobile

This indoor water park was fun. The slides, Parrot's perch, and lazy river were the highlights. However, in general the park is very small and there is no need to go for more than a day. If you do want to stay for more than a day...DO NOT STAY at the hotel ML! The hotel needs to be throughly clean!... More 

Helpful?
1 Thank bxmom24
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

We’re glad to hear that you enjoyed the CoCo Key Water Park. However, we’re disappointed that you didn’t enjoy The Hotel ML. We’re an independently owned and operated hotel and we take great individual pride in being so. I’m personally involved in several renovations we’re working on. For example, both the T-Bar and Talia’s restaurant have received wonderful upgrades, and... More 

1 review
3 of 5 bubbles Reviewed 18 February 2015 via mobile

We have been coming since my 7 year old is 4.. For the first time we opened the pull out bed and there was an empty bed no sheet nothing. We called and still there is nothing on the bed. When talking to the front desk the response we receive is uh huh.. Yeah.. Ok... That is not a respectable... More 

Helpful?
Thank Andrea M
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Dear Andrea, I do wish I knew more about your post and your experience. First, we're sorry the pull out bed didn't have sheets. Did the Front Desk not offer sheets? Did it take too long? If it was 9:30, how long was the wait? Sheets/towels/linens are typically delivered immediately and I don't know why they weren't delivered as such.... More 

Garwood, New Jersey
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 16 February 2015

The water park was OK - much smaller than Great Wolf Lodge. The little kids had enough to keep them occupied for a few hours. My oldest son (almost 12) got a little bored, since there are only 3 large slides (2 tube slides and one body slide). There is no wave pool or general area for the kids to... More 

Helpful?
Thank TSimitz
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to submit a post to TripAdvisor about your time at the CoCo Key Water Park. We’re glad to hear that you’re 5 and 7 year old enjoyed the water park. Also, I do hope you saw the other opportunities for your whole family to enjoy, such as our movie night, our magicians and events... More 

Westfield, New Jersey
Level Contributor
37 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 15 February 2015

Small, clean with a few fun slides and lazy river. Good for pre-teens, probably for 2-3 hours. Convenient to shopping and restaurants.

Helpful?
Thank danielh5
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Dear Daniel, Thank you for visiting the CoCo Key Water Park and for taking the time to post on TripAdvisor about your experience. We’re glad to hear it was a good time and that you enjoyed the attractions nearby. There is plenty of shopping and dining near our resort, and if you’re from out of town, we hope you had... More 

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