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Saratoga Mineral Day Spa

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Address: 48 Front St, The Medbery Inn & Day Spa, Ballston Spa, NY 12020-1711
Phone Number:
+1 518-885-7727

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This REALLY has potential! Unfortunately not much thought, professionalism and business plan is put in place :(

Where do I begin???? The locker rooms are way too small. There is a constant issue with people not understanding how to actually lock the lockers (difficult) The staff lacks in... read more

Reviewed 28 November 2015
ProfessionalOrg... F
,
Saratoga Springs, New York
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Ballston Spa, New York
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We had a wonderful time & all the employees were just amazing !! I was a little uncomfortable going but they made us both feel welcomed & very relaxed !! We both enjoyed this very much :)

Helpful?
Thank maryslater47
Albany, New York
1 review
Reviewed 5 weeks ago via mobile

I went to the spa with my girlfriends for a relaxing massage and body polish. Lila was my attendant and made me feel completely uncomfortable after she asked me for the second time if i I "was sure that i didn't want to take my panties off so she could scrub my butt" for the body polish. After the polish,... More 

Helpful?
Thank jlorim78
Saratoga Springs, New York
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 28 November 2015

Where do I begin???? The locker rooms are way too small. There is a constant issue with people not understanding how to actually lock the lockers (difficult) The staff lacks in professionalism. The manager does not have the know how to resolve occuring issues/policies. Bridal party events are very $$$$ and take precedence over any one else that has a... More 

Helpful?
Thank ProfessionalOrg... F
Altamont, New York
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 22 August 2014

My mother, sister, and I recently visited the spa for pedicures. When we made the reservation, we made sure to ask if they could accommodate all three of us at once. They only had 1 person doing the pedicures, and it took two hours for her to get to my sister and myself. At that point my mother did not... More 

Helpful?
Thank Jennifer F
Ballston Lake, New York
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 22 August 2014

Cannot recommend the day spa due to a lack of adequate staff, despite a 3 week reservation for the day spa service. Sadly, the only person providing pedicures was excellent, but was severely overbooked. One person left after waiting an hour and a half for her appointment, When management/owner was contacted regarding the overbooking and long wait, the response was... More 

Helpful?
2 Thank kathyford
Rock City Falls, New York
1 review
Reviewed 29 September 2013

I purchased the bath and massage voucher through Livingsocial.com and was supposed to have my appointment today. I opted just to have the massage. Upon arriving I was asked to fill out a Health questionnaire which I completed accurately. I was then greeted by the masseuse, Theresa, and she took me to the room. We went over my questionnaire, stated... More 

Helpful?
Thank 5Smiley2006
Rensselaer, New York
Level Contributor
62 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 31 March 2013

My husband and I recently had our first weekend off together in a very long time, so I surprised him by booking a weekend away. Since the massage therapist at our lodging was not available this weekend, I searched for another spa for us to use. Based on the reviews, I chose Medberry. We had a 30 minute mineral bath... More 

Helpful?
Thank rebe35
Saratoga Springs, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 9 August 2012

The minute you walk in the door.. you start to relax.. The bath is wonderful.. the staff draws the water just the right temp.. The music mellows you our and aaaaaaaaaahhh just relax.

Helpful?
Thank Jo Anne S
Middleburgh, New York
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 26 November 2011

My daughter and I reserved times for a hot stone massage and reflexology pedicure and a regular pedicure both in tandem rooms. Reservationist made a mistake and scheduled a regular massage instead of the hot stone. They were booked so we were out of luck. $40.00 was deducted as a fee for the tandem room but no apology was given... More 

Helpful?
1 Thank nationalboardteacher
Wilton, New York
1 review
Reviewed 31 August 2011

I had a 1o'clock appointment to have just eye brows waxed. I wasn't seen until 1:15. When i went in the wax I requested was not ready yet. Another 5 minutes. As the "professional" applied the smoldering wax to my left brow she went on to tell me she is not familiar with this type of wax it is not... More 

Helpful?
Thank jensastri0519

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