The Wild Animal Park

The Wild Animal Park, Chittenango: Address, Phone Number, The Wild Animal Park Reviews: 4.5/5

The Wild Animal Park
4.5
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Suggested duration
1-2 hours
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4.5
183 reviews
Excellent
126
Very good
34
Average
12
Poor
6
Terrible
5

A M
1 contribution
Horrible customer service
Dec. 2020 • Family
We have loved this zoo for years and spent many summers enjoying it. However, we have been saddened and discouraged by the (lack of) customer service recently. My son received a gift certificate to use for an animal encounter for Christmas. We followed the park's directions to book online (the only way advertised to book). There was no way to use a gift certificate online and no further directions, so I put in the notes section of booking that we would be bringing $150 in gift certificates. We thought we were all set, as noone contacted us to say otherwise after receiving my reservation. We arrived for the encounter and were told that they couldn't accept the gift certificates and that the owners were on vacation so I'd have to call and explain it to them and they could fix it for me. Not only was the owner unwilling to "fix" the problem, he sent me email threats to take legal action if I didn't take down negative reviews of his business. I would not recommend this place to anyone after being treated this way.
Written January 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kimberly C
Corning, NY41 contributions
Beautiful and clean
Aug. 2020 • Family
Staff was working hard to keep park clean! We loved being able to hold the baby kangaroo! My son is 1 and LOVED all the animals. We could have done without the safari though. He wasn’t old enough to care.
Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Melody N
4 contributions
Great place
Aug. 2020 • Family
We had a great visit! The place was clean and the staff was responsive to the animals needs, one of the monkey managed to get a metal clip and the staff immediately took care of it. We did the walk through park, the drive through park and the sloth encounter. The prices for admission are extremely reasonable and of course the sloth encounter was planned as we had made arrangements. Plan for extra money as the feed is extra, the mining price, the train, parakeet experience, giraffe experience, to get your picture with the baby kangaroo, food, and then of course if you want a souvenir! Also bring cash! They only take a card in the gift shop. They do have atm’s around however. Also if you do the drive through safari the animals are fed something different there so you have to buy different food. The sloth encounter was amazing! Definitely worth the price, Pierce was knowledge and very kind. We got to take our time and it was a private encounter so you didn’t feel rushed. An amazing experience! It was a great family outing!
Written August 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sam
Syracuse, NY3 contributions
Disappointed
Jul. 2020
This is only the second time I've been here. I was very disappointed to see most of the vegetation in the animals cages is dead. We are talking numerous trees and bushes. They're in the process of building a Black Bear exhibit I would say nevermind that and replace some trees. If I want to see a black bear I'll go to the Adirondacks. On a positive note it is a very clean establishment. Unfortunately many ignorant people not wearing masks. Maybe they should be asked to leave. I have full fledged breathing issues and I was able to wear a mask.
Written July 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jodie S
Skaneateles, NY39 contributions
Awesome!
Jul. 2020 • Friends
We loved it here! All of the animals were active and appeared happy and in good health. Staff exceptionally friendly and helpful. Enclosures clean and good size. Also did the drive thru safari and thoroughly enjoyed that as well. Highly recommend this place!
Written July 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

TACahoon
25 contributions
Money Grabs
Jul. 2020 • Family
We went to this very well maintained park on an extremely hot day. The staff was so very friendly. So helpful and caring. Everything was so clean. The reason I gave this a three is because after you pay the unposted price to get in you are going to have to pay extra for every single experience and activity. The train ride, bird encounter, sloth encounter, kangaroo experience, extra food for the animals, carrots for the giraffes, gem mining, this was all extra. You don’t find any of this out until you are already in the park and your children are begging you to do every extra thing. We didn’t do all of the extras and this trip still cost a family of four about $200. I wish they had a posting of all of the activities so that you could budget your trip more carefully.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

L N
Syracuse, NY33 contributions
Nearby trip for far out experience!
May 2020
Although I've heard about the well maintained facility and the diversity of animals, we didnt have the opportunity to visit until the recent quarantine adjusted their way of showing off the animals. We took a drive through one weekend day and were advised at entry that the animals had already eaten a lot that day, so that we wouldnt buy food that the animals might not be hungry for. I thought that was really thoughtful advice! We were treated to up close and personal emus, wild zebras, scottish highland 'cows and cattle, donkeys, wild turkeys, camels, bison, and more. It was a trip much enjoyed by the company we brought along in our vehicle for the tour!
Written June 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

michaelbQ168AO
Manlius, NY341 contributions
night safari
Oct. 2019
We were here for the flashlight safari which is done every October on the weekends.
Amazing perspective when you can see everything after dark. The animals loved it too.
Written October 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

jooks12
Washington Mills, NY4 contributions
Unbelievable!
Oct. 2019 • Family
This place is great! Such an interesting variety of animals and the facility is very clean and well-kept. Nancy at the giraffe exhibit was an incredibly friendly employee and made the experience even better.
Written October 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

286Cindy1951
Brownville, NY18 contributions
Fun park
Jun. 2019
Great collection of different animals from all around the world. You can purchase food to feed different animals.
Written October 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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