A very disappointing experience, here goes.........The tour guide was late, and not the one who had earlier texted us to confirm our booking/introduce herself. He didn't introduce himself, so we had to ask his name, he then said "this has never happened before, the power's out". We had to ask what the problem was/what he meant, he said the tower and behind the falls had no power. Our small group was integrated with another group (all lovely tourists), and after a short drive we ended up at a souvenir shop for a maple syrup demonstration and were given a 10% off leaflet, all very bizarre as the guide hadn't advised this would be happening, he just drove us there, and it definitely was not part of the experience we had paid £260 for, for two of us. We only ended up experiencing the boat ride on the water to the falls, which was fantastic, and upon meeting up again were told the power was still off so we'd receive a refund for the tower and behind the falls that we couldn't go to. Here is the real kick in the teeth, however, they only provided a refund of £37 once we were back home in England! Yes, that is correct, we ended up paying £223 for two of us to only go onto the boat at the falls with a short ride in the mini bus, plus being dropped off at the bus depot, a 5 minute drive. Upon contacting See Sight via their online chat (they didn't reply to our email nor answer the phone/return our call after we left a message), we were told the appropriate refund had been made. Viator were also not much use as they said they could only request a refund on our behalf, but had no say in how much we would receive. How would anyone feel paying for three things, only receiving one and then not receiving a fair refund? As we live in England, we are unable to pursue this anymore - shame on you See Sight Tours!!