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Niagara Falls USA Official Visitor Center

10 Rainbow Blvd, Niagara Falls, NY 14303-1132
+1 877-325-5787
Website
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Review Highlights
First time visiting the U.S. Falls

Lots of valuable information about the U.S. Falls. There were maps and helpful staff to help with... read more

Reviewed 2 days ago
Carl-Marg
,
Vancouver, Canada
Very knowledgeable helpful staff

We stopped in for specific info and left with so much info and lots of great suggestions from the... read more

Reviewed 2 days ago
fisherman65
,
Pennsylvania
Read all 209 reviews
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The Niagara Falls USA Official Visitor Center is operated by Destination Niagara USA and conveniently located in the heart of the downtown Niagara Falls tourist district, just steps from Niagara Falls State Park. We offer an array of services to enhance your visit to Niagara Falls USA including areas maps and brochures, itinerary planning assistance, tour referrals and attraction tickets, public restrooms, free WiFi and luggage storage (nominal fee). Free 30 minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow.
  • Excellent60%
  • Very good24%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“gift shop” (11 reviews)
“rainbow blvd” (3 reviews)
Open Now
All hours
Hours Today: 8:30 AM - 5:00 PM
Suggested Duration: More than 3 hours
LOCATION
10 Rainbow Blvd, Niagara Falls, NY 14303-1132
CONTACT
Website
+1 877-325-5787
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Reviews (209)
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1 - 10 of 171 reviews

Reviewed 2 days ago

Lots of valuable information about the U.S. Falls. There were maps and helpful staff to help with site planning.

Thank Carl-Marg
Reviewed 2 days ago

We stopped in for specific info and left with so much info and lots of great suggestions from the staff.The people were loaded with ambition and knew every tourist attraction in the area.

Thank fisherman65
Reviewed 3 weeks ago

I want to recommend to start your trip from here. Staff here gives you perfect ideas, how to spend your time.

Thank Uku S
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 2 weeks ago

Hi Uku S, Thank you so much for your kind review! Hope to see you again soon!

Reviewed 3 weeks ago

The number of options for touring/visiting Niagara Falls can be bewildering. We found the lady at this main Visitors Center (corner of 1st and Rainbow Blvd.) very informative and accommodating. As we came after the normal tourist season, she filled us in on what was...More

Thank Andrew P
Reviewed 4 weeks ago

There are not too many options for people on organised tours to stop for food.... this place had quite a few options but food was expensive and quality was pretty poor. Pack your own lunch / dinner!

Thank CF--DH
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 3 weeks ago

Hi CF--DH, Thank you for taking the time to submit a review. It seems as though you stopped by the Visitor Center located directly at the State Park. We're just outside of Goat Island, but do not offer any food options here.

Reviewed 4 weeks ago

Before venturing to Niagara Falls, be sure to visit the Visitor Center. The people are so informative and take their time answering all questions. There is parking for a small fee across the street that you can pay with a credit card and your car...More

Thank dianenarr
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 3 weeks ago

Hi dianenarr, Thank you so much for taking the time to submit a review and for your kind words! We truly appreciate your feedback!

Reviewed 4 weeks ago

Nice to stop here and get all the information you need before going out. They offer advice if you have questions about anything. Maps and local flyers are available.

Thank immabimmab
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 weeks ago

Hi immabimmab, Thank you so much for taking the time to submit a review. We truly appreciate your feedback! Hope to see you again soon!

Reviewed 7 October 2017

Workers were very nice and answered all of our questions. We also obtained clear directions to drive to Old Fort Erie. The restrooms were clean.

Thank Nanci N
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 10 October 2017

Hi Nanci, Thank you so much for taking the time to submit a review! We appreciate your kind words and hope to see you again the future!

Reviewed 4 October 2017

I'm glad i visited the center first. They were very helpful, gives you all the information you may need. And they were close to most hotels.

Thank Pearl E
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 5 October 2017

Thank you so much for the kind review, Pearl! We hope to see you again soon!

Reviewed 28 September 2017

There are not only more pamphlets than you could imagine about every attraction, activity, or festival in the area, but also, they have a make-believe photo-op there that you can have your picture taken in. It's a barrel that looks like it's going over the...More

Thank Karen H
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 10 October 2017

Hi Karen! Thank you so much for taking the time to submit a review! We appreciate your kind words and hope to see you again the future!

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Questions & Answers
pinkroses50
4 November 2017|
AnswerShow all 4 answers
Response from Pierre C | Reviewed this property |
sorry no information about that but I think you should browse the websites of hotels to get the right answer
0
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Marcy C
11 June 2017|
Answer
Response from ladc2001 | Reviewed this property |
No cost to look😀 They charge a small fee to watch the film
0
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chris4762017
29 May 2017|
AnswerShow all 2 answers
Response from wdw540 | Reviewed this property |
I don't believe so.
0
Votes