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Address: 6464 Montgomery St, Rhinebeck, NY 12572-1360
Phone Number:
+1 845-876-7369
Website
Today
09:00 - 19:30
Open now
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Hours:
Sun 10:00 - 18:00
Mon 09:00 - 19:30
Wed - Thu 09:00 - 19:30
Fri 08:30 - 20:30
Sat 08:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 50 reviews
Visitor rating
  • 25
    Excellent
  • 8
    Very good
  • 5
    Average
  • 3
    Poor
  • 9
    Terrible
Odd combination

While we know that assembly line work creates an efficient, if not cheaper, product. I'm not sure that applying the assembly line work style to a spa offering relaxation services... read more

3 of 5 bubblesReviewed 14 May 2015
JanetJulia
,
Westchester, NY

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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Poughkeepsie, New York
Level Contributor
158 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 6 June 2015

Generally I only do pedicures when staying at a hotel with a spa, and not at home. I decided to check out what was in my backyard, and selected Haven Spa based on what it had on the website, including a statement about following NYS Dept. of Health requirements. I called this morning and was able to quickly get an... More 

Helpful?
1 Thank Mary J
Los Angeles, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2015

I have been going to Haven Spa since it opened. I have also gone to many spa's in different cities. It is one of my favorite retreats in Rhinebeck. The atmosphere is soothing, the treatments are always excellent. I especially love the treatments with Bernadette. I highly recommend Haven for locals and if you are just visiting.

Helpful?
1 Thank Jill B
HavenSpa, Manager at Haven Spa, responded to this review

Thank you so much for your review! We are so happy you had a wonderful time and look forward to seeing you again soon! More 

Westchester, NY
Level Contributor
168 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed 14 May 2015

While we know that assembly line work creates an efficient, if not cheaper, product. I'm not sure that applying the assembly line work style to a spa offering relaxation services is an ideal combination. Having received several services here numerous times, it never fails to amaze me how many people are rotating through the spa at any given time. Yes,... More 

Helpful?
1 Thank JanetJulia
Germany
Level Contributor
21 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 February 2015

I took my mom for pedis for both of us when we were in the area. The spa is lovely and the staff were very friendly even offered to move my car for me when they got a complaint that I had accidentally parked in reserved parking. I really appreciated this because my toes were still wet. It was raining... More 

Helpful?
Thank LLL1522
HavenSpa, Manager at Haven Spa, responded to this review

Thank you so much for the kind words! We pride ourselves on having a great team who take pride in their jobs and make everyone feel welcome. We are so happy you had a wonderful experience and look forward to seeing you again soon! More 

Level Contributor
39 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 24 August 2014 via mobile

Took my teenage daughter for a Facial during our weekend getaway to Rhinebeck. The spa had old charm and the staff was quite attentive. The reception area had plenty of product to look at. Tastefully done. My only suggestion would be that there be an attendant to the relaxation room. Empty dirty glasses, empty tea carafes and a bit messy.... More 

Helpful?
Thank PLPE
HavenSpa, Manager at Haven Spa, responded to this review

Thank you so much for your review. We truly pride ourselves on a great establishment where everyone feels comfortable and relaxed. We sincerely appreciate your suggestion on paying more attention to a more neat relaxation room and will work on making that a priority! Looking forward to seeing you again soon! More 

Germantown, New York
Level Contributor
342 reviews
196 attraction reviews
common_n_attraction_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 5 July 2014

The Haven is a lovely spa in an old Victorian home. The staff is very professional. Very relaxing atmosphere.

Helpful?
1 Thank Cac1234
Port Ewen, New York
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 14 May 2014 via mobile

I recently ventured into Haven for a mothers day gift card. Seems easy enough by common standards. First of all when someone walks into your establishment and you are the "receptionist", you then greet that person. Which never happened at all. Then I proceeded to state what I was there for. I was asked my name which is not a... More 

Helpful?
10 Thank Cris N
HavenSpa, General Manager at Haven Spa, responded to this review

We greatly appreciate your feedback and comments. It is very important for us to here about any customer service issues, as we value and believe it is the most important aspect of our business. We apologize that your purchase of a gift card was not met with the highest standard of customer service. We hope you'll consider contacting us directly... More 

Red Hook
Level Contributor
80 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 25 November 2013 via mobile

I went for the 1st time 2 weeks ago for micro dermabrasion. The young woman was very good and plesant. It was very peaceful and relaxing. I made another appt. for a future facial. Everyone was very nice and professional.

Helpful?
Thank Toni S
Mountainair, New Mexico, United States
Level Contributor
86 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

I arrived in New York after a long day on airplanes. I was in pain from a pulled muscle. Since I had been to the Haven Spa on previous trips I walked in hoping to get a massage. I was lucky and an appointment was available. Pain relieved. Great massage, great staff. A bit pricey. The ambience is very peaceful.... More 

Helpful?
1 Thank ChristineSF
Ashley Falls, Massachusetts
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

I was given a day at Haven spa for a gift, I was not sure what to expect. As I walked into the spa I was greeted by many friendly people. I was brought to a changing room and given a glass of bubbly to drink while I waited,, which was not long.. The entire time I spent there was... More 

Helpful?
1 Thank frankie054

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