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Address: 3300 Monroe Ave Ste 200, Rochester, NY 14618-4626
Phone Number:
+1 585-267-7777
Website
Today
10:00 - 18:30
Closed now
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Hours:
Mon - Thu 10:00 - 18:00
Fri 10:00 - 20:30
Sat - Sun 10:00 - 18:30

TripAdvisor Reviewer Highlights

Read all 54 reviews
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  • 12
    Excellent
  • 27
    Very good
  • 5
    Average
  • 4
    Poor
  • 6
    Terrible
Birthday party for 9 yr old

Great place for party! No clean up, all I had to provide was the cake & the kids! The kids enjoyed jumping, I enjoyed them getting energy out! Down side is there are other kids... read more

Reviewed 18 December 2014
clougie
,
Pittsford, New York
via mobile
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Bloomfield
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 April 2015

Not impressed with staff. They were leaning on counters and not looking like they care about anything. Wanted to have my daughter climb the walls and the staff member told me they were closing just that area in ten minutes and it wouldn't be worth it. He then leaned on counter looking bored with his job. Tells me how clean... More 

Helpful?
2 Thank Dunbar86
1 review
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 9 February 2015

A friend had their sons Bday party here recently and giving them one star is being generous. They were very pushy. Throwing food out and plates out while people were eating! For example, my husband was feeding our 1 year old son some of the birthday cake and it had a whole untouched cupcake as well for our other son.... More 

Helpful?
9 Thank kasandj
Pittsford, New York
Level Contributor
67 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 18 December 2014 via mobile

Great place for party! No clean up, all I had to provide was the cake & the kids! The kids enjoyed jumping, I enjoyed them getting energy out! Down side is there are other kids in there having fun also, so very noisy!

Helpful?
Thank clougie
Level Contributor
77 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 23 July 2014 via mobile

We have taken our grandchildren here a few times and have had mixed experiences. The pros - equipment is clean, plenty of variety including a play area for very young children and ok supervision. The cons - bathrooms and eating areas are filthy, not enough staff to keep cleanliness up if there are more than a few families there. Parents... More 

Helpful?
Thank Karen B
1 review
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 15 July 2014 via mobile

It's extremely disappointing that parents can't use the equipment at Bounce it Out with their children. I never would've wasted my time going there if I had seen that anywhere on the bounce it out website. All I saw was that kids of any age were welcome. Upon arrival we were told this information and my husband and I thought... More 

Helpful?
8 Thank Amber W
New York
Level Contributor
26 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 14 April 2014 via mobile

I remember coming here a few years ago and adults were able to jump and go on the slide. Things have definitely changed because you are no longer allowed to do so. The little one had fun going through the obstacles, the bathroom wasn't clean or the food court area.

Helpful?
1 Thank ElleP1
Level Contributor
70 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 21 February 2014 via mobile

I took my son and nephew here on a Friday afternoon while school was out they had a great time on the attractions and rides. However seating area was on trashed I did not see any staff members circulating cleaning up the tables and pizza boxes napkins cups etc. This place could be a diamond if polished.

Helpful?
1 Thank Returns
Rochester, New York, United States
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 28 January 2014

From a kid's perspective, this place is great. My 3 year old is just about big enough to do everything on her own now. She used to get stuck at the top of the climbing structure, needing a rescue from her big brother. She also used to be afraid of the toddler jumping area with the big dinosaur/dragon at the... More 

Helpful?
1 Thank JillP19
Level Contributor
20 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 17 November 2013

We were visiting Rochester on a shopping trip and wanted a place where we could let the little ones burn off some steam after a lot of time in the car or shopping. Our kids are 2, 4 and 5 and this place worked perfectly. It is in a good location with a number of restaurants nearby. It is a... More 

Helpful?
Thank Hovercraft01
Fairport, New York
Level Contributor
266 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 181 helpful votes
Reviewed 2 October 2013

Took my 4 1/2 year old daughters here a few weeks, it's located in the back of the building directly across Monroe Ave (Route 31) from Wegmans. The girls were running around having a ball and would have stayed for hours if let them. There were lots of other kids there but there's a lot of different things to jump... More 

Helpful?
Thank Clarkvara

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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