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The Great Escape Room

1150 University Ave, Suite 12A, Building 5, Rochester, NY 14607-1647
+1 585-512-8782
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Review Highlights
Local favorite

This is my second time doing an escape room event at the Rochester location and I have already... read more

Reviewed 1 week ago
Bethany I
via mobile
Fun, challenging, great group adventure!

I went with a group of my friends and family. It was a great time! I appreciate the need to work... read more

Reviewed 2 weeks ago
Jane H
Read all 374 reviews
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Overview
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The Great Escape Room is a real-life room escape game based on the popular computer and mobile phone escape games. Escape games are the newest craze sweeping the nation – a fun, team-building, brain-busting experience! After entering a room with your team, the door is locked behind you. 60 minutes are on the clock! You must work together in order to find clues and solve puzzles that will lead you
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“a lot of fun” (33 reviews)
“team building” (18 reviews)
“library room” (10 reviews)
Closes in 14 min
Hours
Hours Today: 9:00 a.m. - 10:00 p.m.
Suggested Duration: 1-2 hours
LOCATION
1150 University Ave, Suite 12A, Building 5, Rochester, NY 14607-1647
CONTACT
Website
+1 585-512-8782
Top Selling Tours & Activities in and around Rochester
US$15 per adult
More Info
US$23 per adult
More Info
US$15 per adult
More Info
Write a ReviewReviews (374)
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All reviews
"a lot of fun"
in 33 reviews
"team building"
in 18 reviews
"library room"
in 10 reviews
"waiting room"
in 5 reviews
"giving away"
in 5 reviews
"solving puzzles"
in 6 reviews
"work team"
in 4 reviews
"success rate"
in 4 reviews
"great fun"
in 22 reviews
"problem solving"
in 4 reviews
"great group"
in 7 reviews
"sherlock holmes"
in 5 reviews
"fun experience"
in 8 reviews
"game master"
in 4 reviews
"an absolute blast"
in 4 reviews
"birthday party"
in 4 reviews
"solve"
in 49 reviews
Filter

1 - 10 of 374 reviews

Reviewed 1 week ago via mobile

This is my second time doing an escape room event at the Rochester location and I have already planned my third visit. Although there are many places that boast an escape room or two, some are extremely difficult while others are pretty run of the...More

Thank Bethany I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Front Office Manager at The Great Escape Room, responded to this reviewResponded 1 week ago

Hi Bethany, So happy that you continue to enjoy our escape rooms, we hope you come back and complete the two remaining rooms we have at our location. I'll relay your kind words to Leah, we try to read or ask our customers if they...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

I went with a group of my friends and family. It was a great time! I appreciate the need to work together, but also the ability to branch out on our own a little bit (fantastic for the introverts in my group!). It is varied...More

Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Front Office Manager at The Great Escape Room, responded to this reviewResponded 1 week ago

Hi Jane, Thanks for the review. We take pride in the team building and diversity of our puzzles, I'm so happy that everyone in your group got to have the opportunity to work on different puzzles, together or separately. We hope you can come back...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I have used Great Escape for my team building exercises- to develop an understanding of roles and the value of each team member.More

Review collected in partnership with this attraction
Thank marylterry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, General Manager at The Great Escape Room, responded to this reviewResponded 3 weeks ago

Hi Mary, Thank you for the review. We take pride in the team building aspects of our puzzles and strive to help your employees learn to work together in an unfamiliar environment. Please come back and see us again soon, we have more rooms to...More

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See more reviews
Reviewed 4 weeks ago

I really loved this escape room because, not only did they have a central theme with variations on said theme, but the waiting room and staff members reflected that theme. There was even candy available in the waiting room that was on theme - delicious...More

Review collected in partnership with this attraction
Thank SheWolf04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, General Manager at The Great Escape Room, responded to this reviewResponded 3 weeks ago

Hi SheWolf, Thank you for the review! We do our best to integrate the experience and make it special for our customers, right down to the candy! Next time you get a sweet tooth swing on in for another room!

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Reviewed 4 weeks ago

I was satisfied with the puzzle difficulty, but overall I was disappointed in the event because it was not an immersive experience. The plain drywall, cheap carpet, and fluorescent office lighting really ruined any semblance of feeling like I was actually in Sherlock's study. The...More

Review collected in partnership with this attraction
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had a wonderful time getting into the spirit of the scenario! The Library had an enjoyable mystery which fed into itself which is what really brought out some great group interactions and, Oh yeah, it was really fun!

Review collected in partnership with this attraction
Thank mmatteso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, General Manager at The Great Escape Room, responded to this reviewResponded 3 weeks ago

Hi mmatteso, Thanks for the great review. I'm happy to see that you had fun and got into the feel of the room! Our other rooms have other themes, come on in and give another one a try soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2018

Lots of clues to find and hard to solve puzzles for a small team. Nice atmosphere and help. Other venues have a computer monitor that gives hints, this location has a real person in the room with you. Nice, but definitely changed our group dynamic...More

Review collected in partnership with this attraction
Thank vkr64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, General Manager at The Great Escape Room, responded to this reviewResponded 3 weeks ago

Hi vkr64, Thank you for the review. Some places do have computer monitors, or remote viewers, we like to do things with a more personal, hands on approach. I can definitely change things up! Besides, our customers are the most important part of our business,...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 31, 2018 via mobile

Went with a group of friends. Our first time doing an escape room. Everyone enjoyed themselves event though we didn’t quite finish in time. The puzzle structure was quite open and allowed each group member to work on things that were best at. We will...More

Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, General Manager at The Great Escape Room, responded to this reviewResponded May 31, 2018

Hi Keith, Thank you for the review. Glad to here that you liked the way we set up our puzzles, we try to make sure everyone is busy from beginning to end! We look forward to seeing you for your next room.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 27, 2018

For my retirement party, 9 of us TRIED to solve the LIBRARY escape room. We had so much fun trying to find, and then decipher, the clues. We came close, but didn't quite solve it before time ran out. Our host Lashawn was in our...More

Thank Rick O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room, responded to this reviewResponded May 30, 2018

Hi Rick, Thanks for the review! I'll be sure to relay your kind words to Layshawn. Now that you've gotten your feet wet in the library and have some idea of what to expect, you'll have to come back and try one of our other...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 26, 2018 via mobile

We had a great time at The Great Escape Room. Staff was friendly and fun. Layshawn was great! Mystery was fun and challenging.

Thank Kristine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room, responded to this reviewResponded May 30, 2018

Thanks for the review, Kristine. We are very happy that you thought enough of us to share your five-star experience. I'll be sure to let Layshawn know she did a great job! Come back and see us soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Karen M
January 15, 2018|
AnswerShow all 5 answers
Response from T T | Reviewed this property |
It depends on which room you are in. The hospital room is smaller than the others so maybe start with a larger room. Ask when you book it. You are active immediately and like the others said it gets intense and focused which... More
0
Votes
HillRO
April 6, 2016|
AnswerShow all 2 answers
Response from Gail R | Reviewed this property |
Cost ends up being $32/person if less than 10 people. We were told that there is a 10% discount if you register 10 people. There currently is only one room -library- at the Rochester location. They are hoping to add... More
1
Vote