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Address: 342 Jefferson St, Saratoga Springs, NY 12866-5193
Phone Number:
+1 518-584-2110
09:00 - 05:00
Open now
See all hours
Sun - Sat 09:00 - 05:00

TripAdvisor Reviewer Highlights

Read all 404 reviews
Visitor rating
  • 110
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    Very good
  • 98
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  • 46
Price gauging

Visited in summer. Room was $89.00. Called for same room for new years eve it's 417.00. I heard of Price Gauging but this is a bit Ridiculous. So Hyatt it is. Nicer anyway..

4 of 5 bubblesReviewed 3 weeks ago
Donna S
via mobile
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404 Reviews from our TripAdvisor Community

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Showing 402: English reviews
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Visited in summer. Room was $89.00. Called for same room for new years eve it's 417.00. I heard of Price Gauging but this is a bit Ridiculous. So Hyatt it is. Nicer anyway..

1 Thank Donna S
Latham, New York
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 7 December 2016

We had a great time watching the harness track, playing a few games and then dancing to live music real late. We even stayed at the new hotel!!!

Thank tinodemarco
Huntington, New York
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 December 2016 via mobile

This hotel and casino was a lot of fun. The room accommodations were spacious and comfortable. Holiday decorations placed through the hotel were enjoyable and rang in the Christmas spirit. Gambling was gambling - but mostly all slot machine and virtual blackjack. Dinning at Morton's was the best. Staff did their best to provide good service. My stay was toped... More 

Thank Victor A
Boston, Massachusetts
Level Contributor
62 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 December 2016

This was my first stay at this hotel (free night). Staff was very friendly. The hotel was very clean and was beautiful. The room was amazing, large, clean, fresh, auto light when entering the bathroom, great amenities, large and fluffy towels, large walk-in shower, large flat screen TV, comfortable bed, and very quiet. Refrigerator in room. Definitely will return! :)

Thank DarieM
Ballston Spa, New York
Level Contributor
68 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 3 December 2016

This is a brand new hotel connected to the Saratoga Casino. The rooms are well decorated, clean and spacious. They are so very quiet. The bathrooms are a good size and the shower is great. Room service for breakfast so fair. Will definitely stay here again.

Thank Gail G
Albany, NY
Level Contributor
174 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 29 November 2016

My wife wanted to stay here on Thanksgiving night after the family dinner as we were on our way to Lake Placid on Friday. This is a beautiful hotel with a well done lobby and front desk. There's a Morton's Steak House, bar and casino off the lobby. Our room was beautiful! As well it should be since it's brand... More 

Thank 14alnjan
Halfmoon, New York
Level Contributor
40 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
1 of 5 bubbles Reviewed 22 November 2016

This casino is one of the worst I've ever been to. I'm talking the casino part. It may have a nice hotel. And If you like harness racing it has a track. If you like clubbing. It has a night club. But as for as gambling goes. I think it stinks. I've gone here for at least 8 years now.... More 

3 Thank ffhal58
West Nyack, New York
Level Contributor
6 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 15 November 2016

Very nice new and clean hotel with nice staff. Shuttle that took you to town was great as were the shuttle drivers. At the hotel it was fun watching the trotters, gambling a little and listening to a very good rock band. Overall a fun time.

Thank mulholl007
1 review
4 of 5 bubbles Reviewed 7 November 2016 via mobile

Stayed in executive king suite. Good size very nicely decorated. Very comfortable beds and pillows. Was a bit dark and no bathtub. Also feel like valet parking when staying over should be free but it's $4. Overall pleasant stay.

Thank Shannon C
Saugerties, New York
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 27 October 2016

We've been coming to the Saratoga Region for years and have always enjoyed our time there . So once the new Saratoga Casino Hotel was opened we were interested in what it had to offer. Luckily on a day trip to the Saratoga Racino we were lucky enough to receive a tour of the Hotel by Mrs. Kim Hodge ,... More 

Thank JPP98

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