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Saratoga Casino Hotel

#2 of 6 Fun & Games in Saratoga Springs Features Animals
342 Jefferson St, Saratoga Springs, NY 12866-5193
Review Highlights
A great non-smoking Casino

The Saratoga Casino Hotel is completely non-smoking which in itself was appealing to us. This is a... read more

Reviewed 18 July 2016
Watertown, Ma.
When the main track isn't open

When the Main track isn't open but you want some action on the horses the Saratoga Casino isn't... read more

Reviewed 16 July 2016
Read all 426 reviews
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  • Excellent28%
  • Very good27%
  • Average23%
  • Poor8%
  • Terrible11%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 05:00
342 Jefferson St, Saratoga Springs, NY 12866-5193
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Reviews (426)
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81 - 90 of 426 reviews

Reviewed 18 July 2016

The Saratoga Casino Hotel is completely non-smoking which in itself was appealing to us. This is a large casino. It has a lot of nooks and crannies with more and more slots. In Ma. we call this a slot parlor as table games are electronic....More

Thank BostonBob2030
SaratogaCasinoMgmt, SaratogaCasinoMgmt at Saratoga Casino Hotel, responded to this review

We appreciate your review! Thank you for visiting and we hope you stop in to see us next time you're in New York!

Reviewed 16 July 2016

When the Main track isn't open but you want some action on the horses the Saratoga Casino isn't that bad of a place. It is a different experience but can still be fun. No fancy hats but good quality racing. The casino part is video...More

Thank bcthomas
Reviewed 16 July 2016

The buffet, pedestrian at best, is our go-to eating choice at the casino because of the discount offered to card holders. Upon arrival, we were told our old cards are no longer acceptable and we'd have to get a new one. So off we trudged,...More

5  Thank kat14Schdy
Reviewed 15 July 2016

Nothing to write home about. Average at best. Just slots. Connected to the race track. The buffet (I didn't have it but I did go in to check it out) seemed below average to me, both from the amount of choices and the appearance of...More

1  Thank Bill N
Reviewed 15 July 2016

This is a new hotel, very well appointed. It needs some work. The rooms have a safe, a refrigerator- NO COFFEE MAKER. There is a nice mirror, but it would be better if the other side magnified, would be helpful for makeup application. The ice...More

1  Thank Barbara C
Reviewed 13 July 2016

Stayed here one night after dropping our daughter off at a nearby camp. We usually stay at Embassy Suites in town, but this hotel just opened, attached to the casino, and we got a postcard deal and decided to try it. It is beautiful, and...More

Thank Kathy C
Reviewed 11 July 2016

Just returned from a one night stay at the BRAND NEW Saratoga Casino Hotel. They just opened last Monday. I've been hoping they would open a hotel on-site for the casino. I only live about 1 1/2 hrs. away but it's a fun one night...More

1  Thank dmhufnagel
Reviewed 10 July 2016

It was just ok - expected more modern games and not those I saw 10 plus years ago! I donated some money and had an ok time.

1  Thank annapN7702ZW
Reviewed 6 July 2016

When walking back through the Casino after watching & betting a bit on the harness racing, I sat down at a machine & won $40 in less than 10 minutes! I would like to go back & spend a little more time at the Casino...More

Thank wagsanders
Reviewed 5 July 2016

Traveled for an hour to the casino to have lunch and do a little gambling. We got to the buffet and were sent to get a new club card. Surprise!!!! The new cards begin with Classic and you don't get the benefits Signature card until...More

4  Thank Stephen C
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Questions & AnswersAsk a question
Jean J
Is there a listing of the slots available and a map as to where to locate?
5 April 2017|
Answer Show all 2 answers
Response from SaratogaCasinoMgmt | Property representative |
Hi Jean. A list of our current games on the casino FAQ section of our website. TripAdvisor won't allow links to be posted within responses, but it's the first question listed in the FAQ section. We don't currently have a... More
Okay here's a few questions I'd like answered. Why have you cut way back on your Comps? It's very noticeable. It takes a long time to earn 1 point on the slot play. Why have you cut way back on free play values? Why is there less staffing? You barely have any hostesses serving beverages.
5 April 2017|
Response from kimmiekat64 |
Thank you for your inquiry. The questions listed are best answered by our Player Development Team. The hotel does not steer decisions in regards to the areas mentioned. I will share your email with that team so they can... More
Has Saratoga laid off most of it's employees? There's like a skeleton crew working there now.
4 April 2017|
Response from Barry D | Reviewed this property |
Was there last fall and it seemed to be well staffed at that time.