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Waterloo Premium Outlets

Open Now: 10:00 a.m. - 9:00 p.m.
Open today: 10:00 a.m. - 9:00 p.m.
Review Highlights
Waterloo Premium Outlets 655 State Route 318, Waterloo, NY 2018 September

Stopped by later afternoon on a September Wednesday. Very few shoppers as school was in. Fairly... read more

Reviewed 2 days ago
SteveC C
Gander, Canada

I did for get 1 thing Hot tub wasn't working or steam room it was down while we were there. Great... read more

Reviewed 2 weeks ago
Shelly P
via mobile
Read all 339 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent27%
  • Very good48%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“outlet mall”(42 reviews)
“food court”(62 reviews)
“great shopping”(17 reviews)
Waterloo Premium Outlets features an impressive collection of the finest brands for you, your family and your home. Include a shopping stop during your next trip to the area. Located midway between Rochester and Syracuse, Waterloo Premium Outlets is...more
Open Now
Hours Today: 10:00 a.m. - 9:00 p.m.
See all hours
Suggested duration: 2-3 hours
655 State Route 318, Waterloo, NY 13165-5568
+1 315-539-1100
Reviews (339)
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All reviewsoutlet mallfood courtgreat shoppingcoupon booklots of parkingralph laurengreat salesshopping tripclothing storesshop till you dropvanity fairbrand namebasswide selectionthe kitchenfast foodnew york
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1 - 10 of 316 reviews
Reviewed 2 days ago

Stopped by later afternoon on a September Wednesday. Very few shoppers as school was in. Fairly good discounts as the tourist season was winding down. Virtually NO SHADE in the parking lot - bring along something to prevent all the liquid contents of your vehicle...More

Thank SteveC C
Reviewed 2 weeks ago via mobile

I did for get 1 thing Hot tub wasn't working or steam room it was down while we were there. Great Costumers Service.

Thank Shelly P
Reviewed 4 weeks ago

Your comment is so false and bias! I go to that Outlet Mall a lot. Never dirty, never any problem. This is not your house dear, this is a Mall where hundreds if not thousands of people turn around daily.The food is a Mall food....More

Thank bopper2music1
Reviewed 4 weeks ago

We have been visiting this mall every few years on our way to or from a US destination. We are not huge consumers and usually hit the same stores every time and have had success in finding a good deal. There is a small handful...More

Thank Minard-Castle2009
Reviewed 4 weeks ago

An older mall with a good assortment of name brand stores in upstate New York. But the prices are not so great especially considering the exchange rate.

Thank Karen S
Reviewed August 2, 2018 via mobile

lots of shops there were some deals but the dollar sucks so nothing amazing except american beer cheap cheap nice place to visit and freindly people

1  Thank Russell D
Reviewed July 31, 2018

The Waterloo Outlets are located just south on the New York Thruway,and look like they have been around since the 1980's, but seem to be doing OK with 88 stores spread over a large area with ample parking. All the stores you have come to...More

Thank Mark G
Reviewed July 28, 2018

Great store with a variety of items for unique gifts. There was a lot of variety gifts handmade all from upstate New York artists. It is one of the best stores at in the outlet mall.

Thank Jill F
Reviewed July 18, 2018 via mobile

When we booked our stay in Waterloo, we did not know there was an outlet mall. But guests at our hotel—from all around the U.S.—mentioned it as a draw so we checked it out. There were some good deals, and it was great to have...More

Thank Sandy G
Reviewed May 14, 2018

Even though this place had been around for quite a few years, it is still a fun place to go shopping. The stores are all cut-rate, and still offer a wide selection of goods. I stopped into the Harry & David’s store on Sunday and...More

Thank Larry W
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Questions & Answers
Ask a question
July 24, 2016|
AnswerShow all 9 answers
Response from steve f | Reviewed this property |
Not subject to the 4% Stste tax if under $110. Local tax always applies, regardless of the amount spent.
September 1, 2015|
AnswerShow all 3 answers
Response from sharbear456 | Reviewed this property |
Hi, the Waterloo Outlet Sunday hours are 10 a.m. till 8 p.m. If you are AARP or AAA card holder you can go to office at the food court and get a coupon book for additional savings on your purchases as well. Hope this is... More
January 10, 2015|
AnswerShow all 2 answers
Response from packmybags88 | Reviewed this property |
There are all the top brand name stores including, Bose, Coach, NIke, Eddie Bauer, Columbia, Rockport, Timberline, and many more/ There is also a food court and a couple little cafes. Check it out online for the complete... More