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Address: 810 Yonkers Ave, Yonkers, NY 10704-2030
Phone Number:
+1 914-968-4200
Website
Today
09:00 - 04:00
Open now
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Hours:
Sun - Sat 09:00 - 04:00

TripAdvisor Reviewer Highlights

Read all 261 reviews
Visitor rating
  • 45
    Excellent
  • 79
    Very good
  • 72
    Average
  • 26
    Poor
  • 36
    Terrible
Valentine's Day date!

My husband and I love Empire City! We have so much fun there it's never way too crowded. We play the penny and nickel slots and usually can spend all day before we lose. And the... read more

4 of 5 bubblesReviewed 6 days ago
70stang
,
NY
via mobile
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261 Reviews from our TripAdvisor Community

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Showing 258: English reviews
NY
Level Contributor
59 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

My husband and I love Empire City! We have so much fun there it's never way too crowded. We play the penny and nickel slots and usually can spend all day before we lose. And the last two times we actually didn't lose all our money. We win more here than any other Casino in the area which makes it... More 

Helpful?
1 Thank 70stang
Eileen R, Manager at Empire City Casino, responded to this review

Thank you for the excellent review! We're glad you and your husband enjoy our casino and that you both consistently win when you play! We're also glad you enjoy our food court offerings. We hope to see you both again soon! More 

New York
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Better than some of the other casinos in the area. Empire can be a lot of fun. Restaurants are great but food court is so-so. Hard to win at this place.

Helpful?
Thank TAMARA W
Eileen R, General Manager at Empire City Casino, responded to this review

Tamara-Thanks for sharing your experience with us! We’re happy to hear you enjoy our casino and the amenities that we have to offer our patrons. We hope that you’ll test you luck with us again sometime soon! More 

Yonkers, New York
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

So may sister and I was heading to the movies and when we got their the theater was so crowded and we couldn't get seats close together. We decided to head back to yonkers to empire city.She is gambler am not we went anyway since the night was still young.Together we gave out about 100 dollars and when we got... More 

Helpful?
Thank momofmano
Eileen R, Manager at Empire City Casino, responded to this review

Thanks for stopping in with your sister for a night of fun! We are so happy to hear that you both found luck, and enjoyed your winnings on a nice dinner. Come back again soon! More 

Bronxville, New York
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Fun spot for friends. Love Alley810 with bowling lanes and DJ and the bands are always good. Wednesday night comedy shows are good too.

Helpful?
Thank taryn41
Eileen R, Manager at Empire City Casino, responded to this review

Taryn- Thanks for taking the time to let us know about your experiences with us! We are so happy to hear that you loved our themed nights, and we look forward to having you back in the casino again soon! More 

Pensacola, Florida
Level Contributor
28 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Went on a Monday to play the slots and have dinner. I was playing shadow diamonds when my machine jammed. Attendant came and after she rebooted the machine several times it still wouldn't work. While she was working on it I decided to play the one right next to it. I inserted a ticket, it registered around $33.00 but the... More 

Helpful?
Thank Ed M
Eileen R, Manager at Empire City Casino, responded to this review

Ed- We are disappointed to read about your recent experience with us in the Casino. We can assure you that all of our machines and procedures are held to the highest standards and we are sorry to hear of any miscommunication. We hope that you will reach out and contact a casino host at (914) 968-4200 to speak about this... More 

Level Contributor
11 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Tons of different slots !! I was there on Friday they had live music where I saw people dancing and really enjoying themselves . Bathrooms are always clean and there's employees ready help anyone .

Helpful?
Thank Kcatiushka
Eileen R, Manager at Empire City Casino, responded to this review

Thank you for your kind words! We're glad you enjoyed our live music. We hope to see you again soon! More 

brooklyn, ny
Level Contributor
72 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

We spent a few hours here last weekend as we wanted to get a gambling fix in and we didn't want to take the 2 and a 1/2 hour drive to A.C. The casino is just very dreary and "Blah". The lighting is quite dim and the atmosphere is just not lively. I have been in Atlantic City casinos on... More 

Helpful?
1 Thank ronnoc30
Eileen R, Manager at Empire City Casino, responded to this review

Thank you for the honest feedback, and for giving us a shot. We are sorry to hear that you do not enjoy electronic tables, but we hope you reconsider and decide to stop back in the next time you are in need of a casino fix! More 

Yonkers, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 18 January 2017

I was harassed by a player on a blackjack table calling me some profane language because I was not playing blackjack as if I were on a table with a live dealer I took it for about 30 minutes. When I went to security they approached the man and he apologized to them. I felt the man should have been... More 

Helpful?
1 Thank Gerry G
Eileen R, Owner at Empire City Casino, responded to this review

Gerry, we're sorry to hear about this incident. Please know that we would never tolerate any form of harassment, as the safety of customers is so important to us. We'd like to have the chance to further discuss your visit and to gain a better context of the situation. Please contact a casino host at (914) 968-4200 at your earliest... More 

Yonkers, New York
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 17 January 2017 via mobile

The crowd is a bit aggressive. The casino offers promotions if you sign up for the players card however the lines are long and the patrons are grumpy. Also the attendee to customer ratio is off. I waited for drink service and a machine attendant way too long. The food court is the best bet for a decent bite to... More 

Helpful?
1 Thank eventsbymya
Eileen R, Manager at Empire City Casino, responded to this review

We're sorry to hear that you did not have the best experience with us and that our service was not up to par during your trip. We welcome all feedback and suggestions as to how we can improve our customers' experience with us, and encourage you to reach out directly and share questions/comments with us. Thank you. More 

Yonkers, New York
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 17 January 2017 via mobile

You just do not win because it is run like lotto where they give take $20 and give back $5. The place is not clean and they allow people to put their feet on adjacent machines or restrict access to other machines that these characters want to play themselves.

Helpful?
1 Thank Jerry M
Eileen R, Manager at Empire City Casino, responded to this review

Jerry, we're sorry to hear that you feel this way. Please reach out to us directly at (914) 968-4200 so we can have the chance to discuss and make things right. More 

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