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Great Smoky Mountains Railroad

Open Now: 8:00 a.m. - 5:00 p.m.
Open today: 8:00 a.m. - 5:00 p.m.

Great Smoky Mountains Railroad
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Certificate of Excellence
Traveller Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor7%
  • Terrible5%
Travellers talk about
“open air”(304 reviews)
“first class”(476 reviews)
“nantahala gorge”(327 reviews)
A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.
Open Now
Hours Today: 8:00 a.m. - 5:00 p.m.
See all hours
Suggested duration: 1-2 hours
226 Everett St, Bryson City, NC 28713-6405
+1 800-872-4681
Reviews (2,670)
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All reviewsopen airfirst classnantahala gorgetrain ridethe polar expresscrown classtote bagopen cardining carsteam enginenorth polepulled porkswitch sidesreturn tripthe nantahala outdoor centercarolina shinecoach class
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41 - 50 of 2,661 reviews
Reviewed 4 weeks ago

I called the Registration department and the "Depot" department and the folks on the phone were very cordial and professional even during a weird question from 8/24/2018. I asked about obtaining a 'copy' of a boarding pass from Sept 2017 in order to provide a...More

Thank kennethbnorris
GSMR, Marketing Department Assistant at Great Smoky Mountains Railroad, responded to this reviewResponded 3 weeks ago

Kate surely embraces the fact that we are providing lifelong memories by providing genuine hospitality in everything we do! Thank you so much for providing Kate, the depot staff, and the reservations departments with this wonderful shout out! I will pass along to their management!...More

Reviewed 4 weeks ago

We decided to visit Bryson City so we could ride the Great Smoky Mountains Railroad. After reading about the options, we decided to try the "raft and rail" excursion which took us up by open air car and then we rafted down the Nantahala. We...More

Thank David M
Reviewed 4 weeks ago

The enclosed serving area was very clean and the A/C worked really well (as it was extremely hot outside). The serving sizes for the food were quiet small compared to other locations I have eaten at...more like a snack portion of food. The food itself...More

Thank Charles O
GSMR, Marketing Department Assistant at Great Smoky Mountains Railroad, responded to this reviewResponded 3 weeks ago

We appreciate your review and information provided about your meal portions. I will pass along to our Food and Beverage team! We are glad we were able to keep you nice and cool on a hot summer day in the Smokies! Thank you for riding...More

Reviewed 4 weeks ago

Fun way to spend a slow-down day. Sit in outside car to enjoy the fresh air! Paired train ride with jeep tour which allowed us to really experience the mountains and local areas.

Thank Lesli F
GSMR, Marketing Department Assistant at Great Smoky Mountains Railroad, responded to this reviewResponded 3 weeks ago

So glad to hear you enjoyed the train and Jeep tour. There is so much to learn about the flora, fauna and history of Western North Carolina! Thanks for riding with GSMR!

Reviewed 4 weeks ago

We recently took the Nantahala Gorge trip and had an absolute blast. The Open Air Gondola car was the way to go with the big open windows making the scenery easy to view, Had a quite ride up the Nantahala River where we disembarked and...More

Thank ErikS2793
GSMR, Marketing Department Assistant at Great Smoky Mountains Railroad, responded to this reviewResponded 3 weeks ago

Thank you for your review- Relaxing on the train and then zipping through the Smoky Mtns are a great way to maximize your day filled with sites and scenery!

Reviewed 5 weeks ago

The food was pretty tastless. The pulled pork was dry, had to ask for sauce. The chicken drumstick had a pencil thin line of ? Ranch dressing. The two ribs were OK, but again, no BBQ sauce. They gave us 4ozs of 3 different beers,...More

Thank cmurphy48
Reviewed 5 weeks ago

We were glad that purchase the Rails-N-Tales Narration Car. The entire train trip leaving & returning were entertaining by Tim "Seanachai" story teller. He keep the trip with stories of mountain live, landscape, rail history, etc If you want to enjoy the trip (about 2...More

Thank Castor M
Reviewed August 16, 2018

The AC was so low that it was very unconfortable and the views are not at all as advertised!!! Lots of run down houses and so many bushes blocking the views. Windows are not clear so we can’t even take good pictures and the refrigerator...More

1  Thank europe143
Reviewed August 16, 2018

This is an old, elegant train with great staff to accompany it! The conductor was great and informative, We chose to ride the coach class car with our two little ones, and absolutely loved the experience. Even in the middle of August, the train car...More

1  Thank John B
Reviewed August 16, 2018

We loved everything about the train ride to Nantahala Gorge. The souvenir tumbler they give you is cute and can be filled immediately with soft drink or coffee while you wait to board (there was also a talented young woman playing the fiddle the waiting...More

Thank Christine T
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Questions & Answers
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September 9, 2018|
AnswerShow all 4 answers
Response from 225slantsix | Reviewed this property |
October-December right now the leaves are still 95% green with very little yellows or reds.
Tommy P
August 20, 2018|
AnswerShow all 9 answers
Response from pkingnews | Reviewed this property |
Various. See their website.
August 17, 2018|
AnswerShow all 10 answers
Response from Betsy G | Reviewed this property |
They actually have you switch sides when they stop so you can see both sides. Definitely do the open car - great views!