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Great Smoky Mountains Railroad

Open Now: 8:00 a.m. - 5:00 p.m.
Open today: 8:00 a.m. - 5:00 p.m.

Great Smoky Mountains Railroad
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Certificate of Excellence
Traveller Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor7%
  • Terrible5%
Travellers talk about
“open air”(310 reviews)
“first class”(487 reviews)
“nantahala gorge”(335 reviews)
A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.
Open Now
Hours Today: 8:00 a.m. - 5:00 p.m.
See all hours
Suggested duration: 1-2 hours
226 Everett St, Bryson City, NC 28713-6405
+1 800-872-4681
Most Helpful Positive Review
Reviewed November 26, 2007

We booked this excursion about a month and a half in advance, and judging from the crowd, I'd suggest doing the same thing. A short preface to explain the ride: This ride is based on the book and movie "The Polar Express". In the book,...More

64  Thank BradMac
Most Helpful Critical Review
Reviewed July 6, 2013

Our experience with Great Smoky Mountains Railroad occurred on July 1, 2013. Our daughters (ages 8 and 7) were very excited about the trip, as we had been planning to schedule a ride on the train for months. We arrived in Bryson City (the site...More

29  Thank Gwendolyn M
Reviews (2,773)
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All reviews open air first class nantahala gorge train ride the polar express crown class tote bag steam engine open car dining car pulled pork north pole switch sides return trip coach class carolina shine the nantahala outdoor center
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41 - 50 of 2,764 reviews
Reviewed 3 weeks ago via mobile

Trip was a little pricey, but we had a great time! Inclement weather made the open air gondola less enjoyable, but we made the best of it! Lunch was good, guide was amusing, and scenery was beautiful!

Thank jeanaannmurphy
Reviewed 3 weeks ago via mobile

My husband and I went on the Harper, had a table for 2, 1st class, Nantahala Park, did walk the width is the Appalachian trail which is at this park. Brunch was better than expected a bacon sausage quiche. A pumpkin bundt cake was a...More

1  Thank MPJ525
Reviewed 3 weeks ago via mobile

My wife scheduled a ride on the Great Smoky Mountain Railroad for our anniversary. We had a great time. The staff was awesome and took care of the passengers needs Overall a very pleasant trip and we will probably do it again

Thank Randy S
Reviewed 3 weeks ago

Except most of the trees were still green. Disappointing, as this was the main reason we booked this ride. Steven the server was wonderful....very knowledgeable of the area and our pulled pork lunch was very good.

Reviewed 3 weeks ago via mobile

Book early!! You & your family will love this trip. Food & drinks reasonable prices. Coffee you get free refills. Cost 1.50. A lot of restrooms onboard We chose the open air car. Best choice for viewing! There are many choices. It is 15 cars...More

1  Thank We-Are-One-Family
Reviewed 3 weeks ago

We are a retired couple looking for a fun activity, fairly close to home (it's about a 2 hour journey for us). The great Smoky Mountains Railroad is a very well organized activity, and offers several different levels of experience for different price ranges. We...More

1  Thank Thomas B
Reviewed 3 weeks ago

Don't book the train/hotel package. If you have to cancel, they will charge you $6.00 a night for cancelling the hotel, even if it is 24 hours in advance. If you book them separately, you can cancel the hotel without charge. It is just a...More

Thank Judy Y
Reviewed 3 weeks ago via mobile

We opted for the moonshine experience, which turned out to be a trip we will never forget. We were fortunate to be seated in the "party car" with Steve as our host. We were having so much fun that multiple couples joined us in our...More

Thank Timothy M
Reviewed 3 weeks ago

first and last time we will take the train.....purchased 2 tickets for coach , covered ride....also made the mistake of 2 lunch meals......staff was very unfriendly, ..we got absolutely no pamphlet of direction of what to expect, other than the 4 hour duration..... scenes of...More

1  Thank Jerilyn K
Reviewed 3 weeks ago

It was not the fault of the company that in late October there was little color in the leaves, but it was the company's problem that what could have been an enriching educational experience for passengers turned into just a dull ride in cramped quarters....More

Thank Steven S
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Questions & Answers
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Tracie G
November 11, 2018|
AnswerShow all 6 answers
Response from Kim W | Reviewed this property |
I think the left side of the train. We were in the first class shine and dine. If you are not into that i would definitely choose the regular first class car.
October 6, 2018|
AnswerShow all 6 answers
Response from Douglas G | Reviewed this property |
No, I do not believe they do
October 4, 2018|
AnswerShow all 9 answers
Response from terrec | Reviewed this property |
We were in the caboose and there is a little step-stool they put on the ground at the bottom step. I've had a knee replacement and it was a little difficult, but not that bad.