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Esperance Visitor Centre

Cnr Dempster & Kemp Street, Esperance, Western Australia 6450, Australia
+61 8 9083 1555
Website
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Review Highlights
Adequate

Last time we were appalled. This time we were treated with respect but basic disinterest. We have... read more

Reviewed 1 week ago
Mike C
,
Horsham, Australia
Easter break

We called into the visitor Centre to get some maps for our trip. The staff were very friendly and... read more

Reviewed 2 weeks ago
Oaklands211
,
Perth, Australia
via mobile
Read all 144 reviews
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Come down and see the girls at the Visitor Centre for all your holiday needs. Here you can book your accommodation, find out what to do and pick up a souvenir to take home with you.
  • Excellent39%
  • Very good27%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
Closed Now
Hours
Hours Today: 8:00 a.m. - 5:00 p.m.
LOCATION
Cnr Dempster & Kemp Street, Esperance, Western Australia 6450, Australia
CONTACT
Website
+61 8 9083 1555
Write a ReviewReviews (144)
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"helpful staff"
in 9 reviews
"interesting shops"
in 2 reviews
"useful information"
in 2 reviews
"plan your visit"
in 2 reviews
"information centre"
in 3 reviews
"for sale"
in 2 reviews
"the main road"
in 2 reviews
"national park"
in 3 reviews
"maps"
in 18 reviews
"souvenirs"
in 8 reviews
"enquire"
in 3 reviews
"booklet"
in 2 reviews
"restored"
in 2 reviews
"township"
in 2 reviews
"council"
in 2 reviews
"caravan"
in 3 reviews
"volunteers"
in 2 reviews
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1 - 10 of 137 reviews

Reviewed 1 week ago

Last time we were appalled. This time we were treated with respect but basic disinterest. We have been to other centres that seemed pleased to have us in their town. This was not one but the info was useful.

1  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We called into the visitor Centre to get some maps for our trip. The staff were very friendly and helpful. We were given some great information on where to go and what was happening around the area for the long weekend.

Thank Oaklands211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 2 weeks ago

Glad you enjoyed your time in Esperance

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018

I've booked a couple of holidays through the Visitor Centre, and both times have found the staff very helpful, proactive with advice re accommodation and generally making organizing bookings absolutely pain-free.

Thank F4504ZYclaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 13 February 2018

That's great feedback, thankyou.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 18 January 2018 via mobile

Great staff that help with any questions. Lots of information and flyers. Thanks for helping us choose great activities.

Thank emmamarielavery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 13 February 2018

Hope you enjoyed your stay, thenks for the great feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018

The friendly helpful staff at the Visitor Centre supplied us with a heap of maps and information for our stay in Esperance. They also rang and got information on the Woody Island Cruise then made the booking for us.

Thank 382albert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 18 January 2018

Thankyou for your feedback, it's always good to hear positive feedback on our staff. Enjoy Woody Island.

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Reviewed 14 January 2018

Make this the first stop when you visit Esperance, the staff were very friendly and helpful. They can help you plan your visit to get the most out of your stay in Esperance.

Thank Adele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 16 January 2018

Hi Adele, I hope you enjoyed your time in Esperance.

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Reviewed 12 January 2018 via mobile

We dropped into the info center for a map of the area as well as some tips on what to see and where to eat. They were very courteous and relayed lots of information. There were lots of nick nacks to buy if so inclined...More

Thank Smoltman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 14 January 2018

Thankyou for your review, hope you enjoyed your stay in Esperance.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

I was more than surprised when I visited the Esperance Information centre at the attuitude of the staff. It was in the morning time not long after they opened and I felt that already they were wishing the day was over. I have visited other...More

Thank caraDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 5 December 2017

My apologies that you didn't receive the level of service that you expected. Thankyou for providing the feedback to enable us to hopefully improve our services.

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Reviewed 7 November 2017

The staff are so friendly and helpful here, this would have to be the one of the most friendliest visitor centre.. the staff are awesome.

Thank redphonic69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 9 November 2017

Thankyou very much for your feedback - I am sure the staff will be thrilled. I hope you had a fantastic time while in Esperance, we love it.

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Reviewed 6 November 2017

The youngest staff served me on two occassions and she has been brought up well and been trained equally as well. Courteous, polite, efficient and on both occassions marked were we needed to go to see the areas that we wished to see. I would...More

Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor A, Manager at Esperance Visitor Centre, responded to this reviewResponded 8 November 2017

Thankyou fort eh review Paul, it is always great to hear when our staff do a good job. I hope you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Nearby Attractions
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Ask a question
Questions & Answers
BelleT66
9 December 2016|
Answer
Response from stefcarpenter | Property representative |
Hello, bike hire from "Fat Albert Bike Hire" at the boat ramp on the Esplanade (near the roundabout at the end of Andrew street). They also do guided tours. Or Dempster Sporting on Dempster st.
2
Votes
BelleT66
9 December 2016|
AnswerShow all 3 answers
Response from geromam | Reviewed this property |
I agree with Howard. They are very helpful and knowing at the visitor centre. Fantastic bike path along the coast!
0
Votes