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Green Gable Alpacas

40 Reviews
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Message from Tripadvisor: This business is temporarily closed until 2021-05-15

Green Gable Alpacas

40 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
40Reviews1Q&A
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takeefe wrote a review Nov. 2019
Westport, Connecticut42 contributions6 helpful votes
+1
The three generations in our family visit all loved the farm. It was very educational, even for a nerd like me. The farm is in a beautiful area, and the hats and products we bought are top notch and very hard to find elsewhere. There is a great burger place nearby too called Backwoods Burger.
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Date of experience: August 2019
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John D wrote a review Aug. 2019
Cedar Grove, Antigua77 contributions11 helpful votes
Super fun! You learn a lot about the animals and the farm, and you get to feed a llama. There’s a very nice gift shop too with high quality products.
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Date of experience: August 2019
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easy-traveller-mtl wrote a review Aug. 2019
Montreal156 contributions49 helpful votes
I looked up their site as we were driving by...No where does it say you MUST book a tour. We drove by and they have a “C’mon In, We’re Open” sign so we did. When we pulled in and parked (I alone got out just to take a quick look at the Alpacas), a women came out (Janet), quite briskly, asking if I had booked a tour. I explained we were just passing through and I had never seen an alpaca and was hoping to just see the cute guys in person. She went on about how I should have booked a tour, and seemed so put out that I just wanted to look at them for a minute, I actually felt uncomfortable. Saying that she had time to show me where the gift shop was, and to bring me a business card and again reminded me how to book a tour. She was borderline rude and made me uncomfortable for stopping. If you don’t want people to stop, don’t put sign casting Come in !!! Instead put one out that says you only accept scheduled reservations. Disappointing. Manners say a lot about people.
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Date of experience: July 2019
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Response from GreenGableAlpacas, Owner at Green Gable Alpacas
Responded Aug. 4, 2019
Thank you for your feedback. I appreciate the time you took to share your experience. I am sorry that the interaction was less than what we strive for. Our business has grown dramatically in the past year or so. Prior to this year, we offered tours and opportunities for folks to ‘just see’ our animals on a demand basis and we quickly learned that demand was exceeding our resources. We are a small farm with limited space and can only safely accommodate a limited number of vehicles and people on our property at any given time. In addition to space constraints, limiting tour group size prevents the possibility of overwhelming our animals, especially during the heat of the summer. This year we implemented advanced booking of tours to try to manage this growth in traffic. All of our social media accounts and current marketing materials indicate that booking of tours is recommended. We do recognize that change is a process and it will take time for the message to reach all potential clients and those who may be suggesting us. We try to accommodate drop in traffic, but only when we have the capacity to do so. Unfortunately, when your group arrived, we already had a full tour underway and we would have been overwhelming our animals and our staff for me to add another tour at that time. I did offer that you visit our on farm store, as that is open daily from 9am to 5pm. I do sincerely apologize if I was abrupt in attempting to convey our limitations; I did not intend it to be. While we never enjoy receiving negative feedback, we do find it helpful to learn from. It allows us to see our experience thru the eyes of our clients and helps us improve for future visitors. We will be reviewing our on farm signage as well as our on line material to ensure all are consistent with our new delivery format. Thank you for your thoughtful feedback. Have a wonderful summer. Regards, Janet
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Bill Turner wrote a review Jul. 2019
Glace Bay, Canada4 contributions1 helpful vote
We had a very enjoyable visit. Janet shared her wealth of knowledge and provided a very thorough tour. We learned so much about alpacas and how they are raised at her farm. It is very important to note that this is not a petting zoo; it is a working farm. We enjoyed observing the alpacas, while learning about their unique personalities and behaviours. We were very pleased to meet Griz, the guard llama, and to feed him by hand. Our informative tour continued in her shop as Janet demonstrated the properties of various fibres. My wife was very impressed by the quality of the yarn, purchasing some before we left, as well as a ‘herd’ of toy alpacas for our kids.
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Date of experience: July 2019
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Kathy Holmes wrote a review Jul. 2019
7 contributions
The behind the scene tour with the alpacas was cute. Our party was all senior ladies and enjoyed learning about this cute little animal. Janet was very welcoming and the alpacas were fun to meet.
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Date of experience: July 2019
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