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Aktun Chen

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Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
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US$72.00*
and up
Viator Exclusive: Coba Ruins Early Access Tour with an Archaeologist and Cenote...
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US$107.10*
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Tulum with Underground Cenote and Caves from Cancun
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Overview
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An underground cave with spectacular rock formations.
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“cave tour” (128 reviews)
“zip lining” (145 reviews)
“latex gloves” (8 reviews)
Closed Now
All hours
Hours Today: 9:30 AM - 5:30 PM
LOCATION
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
CONTACT
+52 984 109 2061
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Reviews (1,155)
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1 - 10 of 754 reviews

Reviewed 4 days ago

Arrived here after our Coba Mayan Ruin trek, which was fantastic! Climbing the Pyramid was exciting! We were a party of 8 and 3 of us have never done zipline before. One person was extremely nervous, but the guides took great care of her. 10...More

Thank Andrea K
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 days ago

Thank you for your comments

A TripAdvisor Member
7
Reviewed 5 days ago via mobile

If traveling with kids this cenote tour is a great option. The staff is friendly. Due to the amount of publicity this trip has a more tourist vide, but not as much as bigger parks in the area. The cenote is beautiful especially if you...More

Thank A TripAdvisor Member
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 days ago

Thank you for your comment

Reviewed 6 days ago via mobile

We did two tours at Aktun Chen, the walking through the caves and the cenotes swimming. The caves are beautiful and you can take some very good pictures, but the swimming one it’s just surreal, and the guide Jorge is really nice and funny. This...More

1  Thank Hernando O
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 5 days ago

Many thanks! Greetings from all team!

Reviewed 1 week ago via mobile

I would have loved to have been here without the hoards of people. This place is beautiful and seems like it could be a spiritual experience without the crying babies and whiny tourists saying the water is too cold! I also don't understand why they...More

Thank kramersmom03
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 6 days ago

Thanks for your comment we will check your observations

Reviewed 1 week ago

This is worth seeing, for someone who's never been to a xenote--although quite frankly, the pictures looked a lot better than in person. The cave tour was good and interesting, though unfortunately I don't speak the language so I didn't really understand what was said...More

Thank make_a_choice
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thanks for your comment Unfurtunately I guess you visit us during the storm days and the cenotes were overflowing with rain water About the English guide All our tours are bilingual We will check this issue Thanks a lot for your comment

Reviewed 3 weeks ago

Super friendly tour guide named Saul (who also has some crazy good free diving skills!) led an awesome tour through the watery caves below the property. There are LOTS of things to love about this place, and swimming through refreshingly crisp, pristine waters is top...More

Thank JulesDangerFox
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 weeks ago

Many thanks for your review! We're glad that you had a great time in Aktun Chen!

Reviewed 3 weeks ago via mobile

Priceless amazing exprience afordable and must go if u are staying near this place i was about 5min away from this place while i descovered it by mistake driving by on my 14 days staying in riviera maya!!!

Thank bianca p
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 weeks ago

Thank you for sharing your experience!

Reviewed 4 weeks ago

Went zip lining and done the cave tour and it made for an amazing day, Josue,Ricardo and Javier on the zip line staff were very fun and friendly while still maintaining safety and professionalism it was great fun after which we did the under ground...More

Thank Shaun N
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

The Aktunchen staff is very happy to hear that you had a great day !!!

Reviewed 4 weeks ago

We had enough snorkeling and were looking for a different but yet authentic experience. We heard about this caves with one of the coolest "Cenote" in the area. We later learned about the zip lines, something we never tried before; we decided to go ahead...More

Thank Carlos R
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you for your comment from all the Aktun Chen staff !!

Reviewed 15 September 2017

very interesting tour through the Aktun Chen cave system. Excellent guide! Our children thoroughly enjoyed the afternoon.

Thank SenoritaSuzieCapeCod
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you for your comment from all the aktun chen staff !!

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Ask a question
Questions & Answers
vanislandgirl79
23 August 2017|
AnswerShow all 8 answers
Response from Lorenzo A | Property representative |
Hi You can take a colectivo at the highway and drop off at our highway entrance We have a free shuttle from our highway entrance to reception There is a security man that call you a van
1
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lovethesunNashville
4 April 2017|
AnswerShow all 2 answers
Response from Lorenzo A | Property representative |
Hi If you book online on attendance you will get a 20 % off for the combo and Lunch The price with the discount is 85 us
0
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992fred
21 January 2017|
AnswerShow all 2 answers
Response from HarryCO2015 | Reviewed this property |
I agree, about 20 minutes with the information given by the tour guide. After the tour we spent another 15 minutes on our own and saw everything 3 more times and were done.
0
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