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Address: K.M. 6.5 Carretera Majahual-Xcalak, Mahahual 77940, Mexico
Phone Number:
+52 983 101 3585

Private beach resort for cruise ship passengers.

TripAdvisor Reviewer Highlights

Read all 1,104 reviews
Visitor rating
  • 996
  • 59
    Very good
  • 15
  • 6
  • 4
A day I never wanted to end!!

Wow is all I can say. One of the most peaceful and relaxing days ever on a cruise excursion. Will plan on coming here again next time we have this as a port destination. The... read more

Reviewed 19 March 2016
Lori B
Riverview, Florida
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1,104 Reviews from our TripAdvisor Community

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Showing 1,080: English reviews
Riverview, Florida
Level Contributor
38 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 19 March 2016

Wow is all I can say. One of the most peaceful and relaxing days ever on a cruise excursion. Will plan on coming here again next time we have this as a port destination. The people who work here are so wonderful-service with a smile but not intrusive at all. We had great drinks, a gentle breeze while laying in... More 

1 Thank Lori B
Canton, Ohio
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 17 March 2016 via mobile

We had such a great time at Maya Chan. The people were so friendly and the area was perfect!! Every need we had was met and they far surpassed our expectations. The drinks were delicious, the food was great and the availability of rafts/kayaks and snorkel equipment was an added bonus! We loved the more intimate setting and the fact... More 

Thank estrelle11
South Lyon, Michigan
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 15 March 2016

Wonderful service from the moment we arrived and were escorted to our private palapa complete with hammocks and beach chairs and a beach bed. We were nourished with fresh chips, salsa and guacamole and drinks from the bar. We were never without a drink in our hand as the staff was very attentive. The water was refreshing and we enjoyed... More 

2 Thank 248SCB
Pennsylvania, United States
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 13 March 2016

Everything under the control of Maya Chan and its employees is excellent. The food, drinks, service, cleanliness are wonderful. You cannot go wrong here, and I would love to go back, especially now that we know how to get there. :D It IS Mexico, and doesn't seem to be one of the more civilized areas. Getting to Maya Chan was... More 

1 Thank Susan A
MayaChanBeach, Owner at Maya Chan Beach, responded to this review

Glad you enjoyed your day here. When we have multiple cruise ships in, we do get new taxi drivers from time to time. We are called when you leave the port, so we know when you should arrive. After a few minutes after you should of arrived, we radioed the taxi boss and he got ahold of that driver. While... More 

Montreal, Quebec, Canada
Level Contributor
42 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 10 March 2016

We did not know what to do in Costa Maya, heard some nasty things about this island. Searching on cruise critics, we found this place. The email exchange were fast and quite informative. We decided to book this place and sure glad we did!!!!!! Julie a the pier welcomed us and then a little bumby ride to get to the... More 

2 Thank Manon24
newington, ct
Level Contributor
37 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 9 March 2016

second time back - brought guests with us - they loved it as well - the people are wonderful (by the way, so are the lovely dogs, and they are not feral - ha,ha -referring to previous review) food, ambiance, beach - everything!! - wish we could come every week - thank you so much!! you all are the best... More 

2 Thank paris87
Dallas, Texas
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 8 March 2016 via mobile

We had an awesome day at Maya Chan. The staff do everything right.. From the second your taxi arrives until they get you back in the taxi for the return to the pier they are there to give you a great experience.. We will be back.. Thanks to all..

1 Thank SASDLS
Chesterfield, Virginia
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 8 March 2016

6 of us from the Norwegian Star booked the day pass to Maya Chan. We were very pleased with our greeter who had rum punch ready as soon as we arrived via taxi. The fresh salsa, chips and quacamole were outstanding, the beach was kept clean and tidy and the drinks were free flowing all day. We loved the inner... More 

2 Thank Baymeadowgirl
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 8 March 2016

Shhhhh..... Don't tell anyone about Maya Chan!!!! If we do it will be harder to get reservations the next time we visit Costa Maya. Okay now the truth. If you are looking for a day excursion from your cruise ship this is the place to go! Service, Food, Drinks all over the top! Not much more I can say, besides,... More 

1 Thank DavoCabo
Brandon, Mississippi
1 review
Reviewed 7 March 2016

We spent a wonderful day at Maya Chan. The staff was very friendly and attentive. Everyone had their own reserved chairs in the shade with a view of the water. They even took drink orders while we were floating around in the water. The food was delicious and plentiful as were the drinks. I have nothing bad to say about... More 

Thank Cheryl L

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