We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cacao

41A # 210 X 48 Sisal, Valladolid 97780, Mexico
+52 999 406 0868
Website
Save
Review Highlights
Not the same

We may have hit it at a bad time but cacao wasn't as we remembered. The staff was very nice but... read more

Reviewed 10 July 2017
Agamashs
via mobile
No a museum at all

We went there and a guy just showed us a few types of cacao mixes and that was the degustacion... read more

Reviewed 11 June 2017
Alexandra A
,
Lisbon, Portugal
via mobile
Read all 177 reviews
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Overview
More
We are the only chocolate factory in the entire state of yucatan who rescue the mayan traditions of the cacao is for us an effort to be show to the people who visit us, and we are glad to share with them how cacao is convert in chocolate in a natural organic way. we give a free tour and free degustation.
  • Excellent71%
  • Very good23%
  • Average3%
  • Poor3%
  • Terrible0%
Travellers talk about
Open Now
All hours
Hours Today: 9:00 AM - 9:00 PM
Suggested Duration: < 1 hour
LOCATION
41A # 210 X 48 Sisal, Valladolid 97780, Mexico
CONTACT
Website
+52 999 406 0868
Write a Review
Reviews (177)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 91 reviews

Reviewed 10 July 2017 via mobile

We may have hit it at a bad time but cacao wasn't as we remembered. The staff was very nice but seemed inexperienced and unsure. The hot chocolate was watery and the flavors limited. We were very sad as we had been looking forward to...More

Thank Agamashs
diamantedechocolate, Propietario at Cacao, responded to this reviewResponded 15 July 2017

hello, we are very sorry of the inconvenience you have in your last visit, we have been experiencing some problem in the way to find the right staff after we have to do a major change of our people for diferent motive. but we will...More

Reviewed 11 June 2017 via mobile

We went there and a guy just showed us a few types of cacao mixes and that was the degustacion mentioned! But the cacao was good.

Thank Alexandra A
Reviewed 6 June 2017 via mobile

The "museum" has little to no interest. We got through it in less than 6 minutes with little explanations. There is no more production here (all is in Merida) so come here to taste and buy chocolate not to visit a museum. Interesting chocolates to...More

Thank Eausalee
Reviewed 4 April 2017

Yummy Yummy real Maan Chocolate made from SCRATCH & the origins from the COCAO PODS. Very informative + FREE SAMPLES! Te offer a wide variety of Flavors after showing you exactly how its made.

1  Thank Whale Shark D
Reviewed 11 March 2017

This is a chocoholic's dream! Inside its colourful colonial facade, you will find warm and friendly people eagerly awaiting to guide you through a short free museum tour to learn about the origin of mayan chocolate (the birthplace of chocolate), a demonstration of how it...More

2  Thank JayVivaItalia
Reviewed 15 February 2017 via mobile

The tour wasn't long but it was informative. Seeing the Mayan lady actually using a stone to grind the chocolate beans was really cool! Tasting all the different chocolates was fun. And it lead us to buying a ton of it to take home because...More

Thank Caleb N
Reviewed 27 December 2016

This is what I was looking for. While walking around in Merida I stop by in the Cocoa shop, the place, people and info is very nice. You can try different flavors and buy some at the end of the tour. Tasty plane cocoa,no sugar...More

Thank Karina M
Reviewed 19 December 2016

Only take about 30 minutes - but well worth listening to how the chocolate is made (there's a tasting part at the end which was fantastic!) We got traditional Mayan cacao drinks at the adjoining cafe afterwards - worth a visit if you've got an...More

Thank joel_ellis
Reviewed 3 December 2016 via mobile

Found this place after getting a bit lost but it was really good and so glad we went. You get a mini tour which explains the history of mayan chocolate and then are able to taste loads of different types of cacao. We bought some...More

Thank cypher123487
Reviewed 17 November 2016

Tucked away on a corner of Friars street about halfway between main square and convent. You get a no frills tour of the steps involved in preparing cocoa pods for eating and drinking. In addition, they offer a sample of a half dozen or so...More

2  Thank DJSmit6
Nearby
Sponsored by:
Nearby Restaurants
El Atrio del Mayab. Yucatecan specialties.
541 reviews
.47 km away
La Casona de Valladolid
648 reviews
.27 km away
Las Campanas
560 reviews
.40 km away
Squimz
233 reviews
.28 km away
Nearby Attractions
Casa de los Venados
758 reviews
.53 km away
Cenote Zaci
423 reviews
.95 km away
Convent de San Bernardino de Siena
477 reviews
.51 km away
Plaza e Parque Francisco Canton
299 reviews
.44 km away
Questions & Answers
Get quick answers from Cacao staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit