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National Waterways Museum

South Pier Road, Ellesmere Port CH65 4FW, England
+44 151 355 5017
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Review Highlights
An Extensive Site

Walked here from the Merseyrail station - easy walk but the website's 10 mins is a bit optimistic... read more

Reviewed 1 week ago
djpend
,
Preston, United Kingdom
Very pleasant surprise

The museum was a very pleasant surprise visit following a visit to nearby Chester Zoo which was a... read more

Reviewed 1 week ago
IDC1941
,
Sale, United Kingdom
Read all 350 reviews
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Enjoy a day out by the canal in Cheshire, where time slows down and history comes to life. Designed by the great civil engineer Thomas Telford, the docks at Ellesmere Port were still in use as late as the 1950s. They were a marvellously self-contained world and when you visit the museum today you can still walk around its locks, docks and warehouses and visit its forge, stables and workers cottages. There's so much to explore from the handsome Victorian buildings, which house the museum's fascinating displays, to the locks and moorings, home to colourful historic and visiting narrow boats. With world-class attractions and a year-round events calendar featuring everything from beer festivals to historic boat rallies, there's always a reason to visit.
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
Open Now
All hours
Hours Today: 10:00 - 17:00
LOCATION
South Pier Road, Ellesmere Port CH65 4FW, England
CONTACT
Website
+44 151 355 5017
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Reviews (350)
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1 - 10 of 347 reviews

Reviewed 1 week ago

Walked here from the Merseyrail station - easy walk but the website's 10 mins is a bit optimistic. We were amazed just how big this place is and how many different and interesting things there were to see both technical and social. We were particularly...More

Thank djpend
NWMEP, Guest Relations Manager at National Waterways Museum, responded to this reviewResponded 1 week ago

Thank you! We're really pleased that you enjoyed your visit and hope to welcome you to the museum again soon. Chris.

Reviewed 1 week ago

The museum was a very pleasant surprise visit following a visit to nearby Chester Zoo which was a bit disappointing. The layout and exhibits were very well laid out within an extensive and very tidy site. The cafe was also very good with a good...More

Thank IDC1941
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 1 week ago

Thank you very much for your positive feedback. Canal and River Trust have invested a lot of time and money in many changes to our site recently so we are very pleased you enjoyed your experience. We hope to see you again in the future.

Reviewed 1 week ago

Lovely place, a lovely young man "Alex" gave some very good information on how the canal locks work and about the care and costs of looking after narrow boats. Lovely place to just sit and enjoy the surroundings. The boat trip was pleasant. Will be...More

1  Thank graingerjulieanne64
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 6 days ago

Thank you very much for your review! I will pass on your comments to Alex. We're glad you enjoyed your day including the boat trip. We look forward to seeing you again!

Reviewed 1 week ago

Spent 5 hours here today - lovely sunny day - saw almost everything! Staff very helpful and friendly, good cafe. Very informative - good museum, potters row very realistic, boats outside good particularly where you could go in to see how the boatmen lived. Very...More

1  Thank Chris L
Aisling H, Museum Assistant at National Waterways Museum, responded to this reviewResponded 1 week ago

We are so glad you had a fantastic time at the Museum. If you are interested in social history of area, we have re-enactments at Porters Row every third Sunday of the month. Please remember your ticket is a 12 month entry, so hopefully see...More

Reviewed 1 week ago

Great museum lots to see, suitable for families loved the cottages. unfortunately had no time to go on canal trip. next time we will. good food in cafe.More

1  Thank IreneCassian A
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 1 week ago

Thank you for your reply. We are pleased to hear you had a great visit and that you enjoyed the cafe. We run daily boat trips at 1pm and 2pm and have costumed interpreters in our Porter's Row Cottages every third Sunday of the month....More

Reviewed 2 weeks ago

We arrived by narrow boat and consequently felt part of the heritage we were about to experience. The exhibits are extensive and there is something for all ages and interests. I would say you need at least half a day to do justice to this...More

1  Thank Businessfellow
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 6 days ago

Thank you so much for your review. Arriving by narrow boat does add more to the whole experience! We're glad you enjoyed your day and the exhibits. We look forward to seeing you again!

Reviewed 2 weeks ago via mobile

We visited for a afternoon stop after visiting the nearby Blue Planet Aquarium which was average at best and terribly over priced. This beautiful musuem in a wonderful setting was awesome and well worth the entrance fee of £9.75 for adults. As we had two...More

Thank JasonJ88
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 1 week ago

Thank you so much for your lovely review. We agree with you about the beauty of our site! We hope you visit again, and if you visit on a third Sunday of a month, you may have a chance to meet with some of our...More

Reviewed 3 weeks ago via mobile

Good place to go for a day out interesting and plenty to see and do. Helpful staff , good restaurant with fantastic chips!!!! Lovely buildings and pleasant canal trip. Ticket lasts for 12 months so good value. Easy parking and well signed to museum on...More

Thank 123totsaround69
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 3 weeks ago

Thank you for your review! I'm glad you had a good time despite the weather, hopefully the weather will be better for your next trip!

Reviewed 3 weeks ago

Good presentations and place to visit to understand better the previous role and importance of the inland waterways in the North West. Lots of sheltered places so good on wet day also.

Thank Alexander M
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 3 weeks ago

Thank you for your review! I'm glad you enjoyed the day despite the bad weather!

Reviewed 3 weeks ago via mobile

Wet day. Ideal opportunity to walk around the many interesting exhibits. Wheelchair friendly. Nice cafe. Friendly and helpful staff. Watched a narrow boat go through the locks. Extremely well laid out. Will certainly revisit and strongly recommend anyone to spend time there. Thank you for...More

Thank Heather W
Aisling H, Duty Manager at National Waterways Museum, responded to this reviewResponded 3 weeks ago

Thank you for your review! I'm glad you've enjoyed your time at the museum even though the weather wasn't great!

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Ask a question
Questions & Answers
TeamMoorhouse
16 June 2017|
Answer Show all 2 answers
Response from Michelle K | Property representative |
So sorry for the late reply. At the moment you can purchase boat trip tickets on arrival but we're working on online bookings. Hope the reply is not too late or if it is I hope you had a good day out. Michelle
0
Votes
Mandy L
9 April 2017|
Answer
Response from NWMEP | Property representative |
There is a restaurant located just around the corner called The Galley. More information can be found by searching 'The Galley Ellesmere Port (sorry, I cannot add links in my response) We look forward to welcoming you in... More
0
Votes
Boolya
10 August 2015|
Answer
Response from Paul B | Reviewed this property |
Yes 80% of the site is wheelchair friendly although a little uneven in parts so take care
0
Votes