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Review Highlights

Fantastic rides very clean lovely and warm great for all the family just a issue with a life guard... read more

Reviewed 2 weeks ago
Ginette P
Leicester, United Kingdom
fun mum and son day out

had an amazing day with my son. but the outside part was closed. apparently it is notified on the... read more

Reviewed November 7, 2018
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  • Excellent41%
  • Very good33%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
“master blaster”(335 reviews)
“water park”(610 reviews)
“lazy river”(220 reviews)
The Waterpark is a perfect family day out whatever the weather, with both indoor and outdoor pools and attractions offering gallons of excitement for kids of all ages. Bursting out of the middle of Splash Landings Hotel the Caribbean lagoon boasts...more
Resort Alton Towers, Alton ST10 4DB, England
+44 871 222 3330
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All reviews master blaster water park lazy river changing rooms great fun outdoor slides alton towers baby pool rubber rings theme park splash landings all ages main pool outside area changing area water guns big slides
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1 - 10 of 2,680 reviews
Reviewed yesterday via mobile

Having visited here for my sons birthday with 8 family members, I would never step foot anywhere this building ever again! The customer service was at the lowest order I have ever experienced in my life. I had a complaint with the manager. He profoundly...More

Date of experience: December 2018
Thank MyreviewTom
Reviewed 3 days ago via mobile

Iam.not a fan of water parks but this.place is great nice and warm too! As it of season there was no waiting to use the slides so even better!! Not sure it would be as fun in peak season. We went 4-6 and it was...More

Date of experience: December 2018
Thank Lee D
Reviewed 4 days ago via mobile

Had a great time, the food was really good and the Santa experience was unique. We had hot chocolate while waiting to see Santa, and then elves took us up to see him in a huge three point tipi. The pantomime was brilliant and genuinely...More

Date of experience: December 2018
Thank Anita L
Reviewed 2 weeks ago

Fantastic rides very clean lovely and warm great for all the family just a issue with a life guard not paying attention

Date of experience: November 2018
2  Thank Ginette P
Reviewed 4 weeks ago

This is by far better than Waterworld in Stoke. Changing rooms are busy but clean the 20p locker charge is returned the place is kept clean and the pool area is lovely and warm. The best bit for me is not too many boisterous teenagers...More

Date of experience: October 2018
2  Thank Carol W
Reviewed 4 weeks ago via mobile

Outside was shut which was a shame so only really left 3 Indoor slides. Good place for a couple of hours, pool and area lovely and warm. Clean changing rooms. Purchased tickets when leaving Alton towers theme park from guest services on the Thursday for...More

Date of experience: November 2018
1  Thank jenmack04
Reviewed November 7, 2018

had an amazing day with my son. but the outside part was closed. apparently it is notified on the website, however I booked the tickets in advance so was not aware of this. surely a discount should be offered on the days it is closed...More

Date of experience: September 2018
Thank Ambassador599668
Reviewed November 6, 2018 via mobile

Called the other day with my wife and 2 boys aged 8 and 11. Place is clean, changing rooms adequate. You will need a 20p piece for a locker. Theres really only 2 water slides to go on, we queued for about 20 mins per...More

Thank Daz18man
Reviewed November 5, 2018 via mobile

Kids loved it. Plenty for them to do. Mostly catered for young children so was mostly shallow and could go round most parts of the waterpark. Lots of things going on, water spraying and buckets emptying everywhere which made it a bit noisy but you...More

Date of experience: October 2018
1  Thank ritchiej19
Reviewed November 3, 2018

it was awesome fun loved the slides great buffet going again next July so excited there was nothing wrong at all

Date of experience: December 2017
Thank chezburgerman54
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Questions & Answers
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November 28, 2018|
AnswerShow all 3 answers
Response from ritchiej19 | Reviewed this property |
Alton Towers Waterpark operates a strict adult to child Ratio of one adult (16+) to one child (4 and under) or 2 children (5-9) to comply with health and safety standards. Please note: All members of the party must be... More
October 6, 2018|
Response from JoH299 | Reviewed this property |
Your entry is for the day but it is a lot of hassle to get dried, changed and go outside for lunch. There isn't any food outlets nearby. We ate at the cafe in the waterpark. There are two. One like a costa and one that does... More
October 6, 2018|
AnswerShow all 2 answers
Response from Mario D | Reviewed this property |
Yes you can. Before you go out of the water park a lady will stamp your forehand with ink so you can go back inside later.