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Alton Towers Waterpark

Certificate of Excellence
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Address: Resort Alton Towers, Alton ST10 4DB, England
Phone Number:
+44 871 222 3330
Website
Description:

The Waterpark is a perfect family day out whatever the weather, with both...

The Waterpark is a perfect family day out whatever the weather, with both indoor and outdoor pools and attractions offering gallons of excitement for kids of all ages. Bursting out of the middle of Splash Landings Hotel the Caribbean lagoon boasts hundreds of fantastic interactive water features, from lazy rivers, bubbly wubbly pools and crazy cannons, to the thrills and spills of our Master Blaster water rollercoaster! There are also facilities for our smaller guests, including the Little Leak - a shallow area with interactive play features, floats and slides for tiny tots. Plus children under 4 years old can access the Waterpark completely free! There is scrumptious food available, including great value sandwich meal deals and delicious smoothies and ice cream served on the pool side. If you fancy something a little more filling we also offer a pizza and pasta buffet menu in Flambo's Exotic Feast Restaurant, offering great views of the wacky Waterpark.

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TripAdvisor Reviewer Highlights

Read all 2,120 reviews
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  • 850
    Excellent
  • 709
    Very good
  • 349
    Average
  • 133
    Poor
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    Terrible
Two day visit

With another hotel being built and the addition of Enchanted Village it has become very very busy. With only a few things to do when the theme park is closed as well. If you can... read more

Reviewed 1 week ago
Mudpilot007
via mobile

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2,120 Reviews from our TripAdvisor Community

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Showing 2,104: English reviews
Burntwood
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

Visited in the Easter holidays with our two boys age 13 and 7. They both thoroughly enjoyed themselves in the lazy river, on the slides and the outside pool and indeed so did my husband and I - you're never too old! Only down side is that you cannot take your own food and it is a bit pricey in... More 

Helpful?
Thank Joy D
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear Joy D, Thank you for taking the time to review the Alton Towers Waterpark on Trip Advisor and for your amazing review! We thoroughly enjoyed reading about your experience and that you found the waterpark to be filled with fun activities with choice for everyone - This is something in which we do hold dear and love to see... More 

Cannock, United Kingdom
Level Contributor
62 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

We arrived at the water park at 10am went in with our printed on line tickets, the. Hanging rooms are really nice with lots of cubicles to get changed in also very clean. The pool area is really fun our 7 year old loved it she went on all the slides with me, the queues were not bad at all... More 

Helpful?
Thank Charles A
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear Charles A, Thank you for taking the time to review the Alton Towers Waterpark on Trip Advisor and for your amazing review! We thoroughly enjoyed reading about your experience and that you found the waterpark to be filled with fun activities with choice for everyone - This is something in which we do hold dear and love to see... More 

Kent, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago

We went here in the afternoon, it was packed! But the children has a good time! Including the big kids.

Helpful?
Thank gillbussy
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear gillbussy, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us. Thank you for your very kind comments and for sharing your experience with other guests currently planning their own visits to Alton Towers Resort. We... More 

preston
Level Contributor
189 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
Reviewed 1 week ago via mobile

As water parks go this one is really good. We arrived at 10 and reluctantly left at 3.15!! We loved the master blaster - my 6 yr old loved it. The only issue with the lazy river is it needs more rings that should be limited to younger swimmers and non swimmers. The flash floods outside are great. It's good... More 

Helpful?
Thank biddy24Preston
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear biddy24Preston, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us. Please be assured that your comments in regards to the Lazy River have been passed to our Leisure Operations Management team for their review. Thank... More 

Level Contributor
98 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 1 week ago via mobile

With another hotel being built and the addition of Enchanted Village it has become very very busy. With only a few things to do when the theme park is closed as well. If you can hit the pool at opening time you can enjoy the water rides and probably manage 3 or 4 goes before you start queuing for long... More 

Helpful?
Thank Mudpilot007
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear Mudpilot00, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. Thank you for your very kind comments and for sharing your experience with other guests currently planning their own visits to Alton Towers Resort. We hope to see you again soon! Best Wishes, Alton Towers Resort More 

Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

Visited today with 2 children both under 3. Plenty of things to keep them occupied for a few hours. Food options were ok, gvfm. Although seating in the food areas was quite limited and you do struggle to get a seat in there. Plenty of seats round the pool area. The water is pretty cold though and could do with... More 

Helpful?
Thank Kpu123
Steph B, Customer Services at Alton Towers Waterpark, responded to this review

Dear Kpu123, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. We’re delighted to read that you had a positive overall experience during your visit with us. We're so sorry to hear of your disappointment with regard to water temperature, we do hope that welcome you again soon at... More 

Glasgow, United Kingdom
Level Contributor
27 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

We spent most of the day here with 4 kids of different ages. There is a good variety of slides and attractions, doing their best to cater to a variety of ages. The entrance numbers are heavily restricted which is good because it never got over the top busy despite the day we visited on being a sell out. I... More 

Helpful?
1 Thank Keith T
Steph B, Customer Services at Alton Towers Waterpark, responded to this review

Dear Keith T, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us. All of the comments you have made will be brought to the attention of the relevant managers and will be used to ensure that... More 

Leicester, United Kingdom
Level Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I wasn't expecting great things from the water park having read the very mixed reviews, however I was proved wrong and it was brilliant! We arrived at 10am and parked easily, walked straight in with no queues and only had a 5 minute wait at the check-in desk. Staff were efficient and helpful, parking was free. Changing rooms were spacious... More 

Helpful?
Thank t l
Steph B, Customer Services at Alton Towers Waterpark, responded to this review

Dear t l, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us. Thank you for your very kind comments and for sharing your experience with other guests currently planning their own visits to Alton Towers Resort.... More 

London, United Kingdom
Level Contributor
9 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Stayed in the Alton Towers hotel and visited the water park twice. Great visit both times. Only improvement we would recommend would be to warn people that when the bell goes off the large bucket at the very top drops lots of water. When you go to a wave pool you know something in the water is going to change... More 

Helpful?
1 Thank smudger1980g
Steph B, Customer Services at Alton Towers Waterpark, responded to this review

Dear smudger1980g, Thank you for taking the time to complete a review on Trip Advisor for the Alton Towers Resort, we really do appreciate receiving comments from our guests. It's great to see that you have given us a five star review, thank you. We’re delighted to hear you and your party had a positive experience with us and enjoyed... More 

Chesterfield, United Kingdom
Level Contributor
33 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at Alton Towers theme park for two days and paid extra to use the water park while we were there. Really pleased we did, it was absolutely fantastic fun! Plenty of slides, some which took you outside into the open air and others which we used with rubber rings to slide down on. Plenty to do for all ages... More 

Helpful?
Thank Kay P
Steph B, Customer Services at Alton Towers Waterpark, responded to this review

Dear Kay P, Thank you for taking the time to complete a review on Trip Advisor for the Alton Towers Resort, we really do appreciate receiving comments from our guests. It's great to see that you have given us a five star review, thank you. We’re delighted to hear you had a positive experience with us and enjoyed your visit... More 

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