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The Customs House

Closed Now: 11:00 a.m. - 6:00 p.m.
Open today: 11:00 a.m. - 6:00 p.m.
Review Highlights
Wedding Reception

Fabulous. Everything from start to finish was spectacular. Could not have chosen a more perfect... read more

Reviewed 2 weeks ago
South Shields, United Kingdom
via mobile

Amazing from start to finish.... so friendly staff .. place was lovely and clean . Nothing was a... read more

Reviewed 2 weeks ago
julie e
Cramlington, United Kingdom
via mobile
Read all 246 reviews
All photos (60)
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Certificate of Excellence
Traveller Overview
  • Excellent69%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“green room”(25 reviews)
“afternoon tea”(6 reviews)
“big heart”(5 reviews)
The Customs House is South Tyneside's premier arts centre offering great arts & entertainment for all. We are a theatre, cinema, gallery, cafe, wedding venue & a provider of cultural development services. Want to know more? Why not get in touch?
Closed Now
Hours Today: 11:00 a.m. - 6:00 p.m.
See all hours
Theatre & Restaurant Mill Dam, South Shields NE33 1ES, England
+44 191 454 1234
Reviews (246)
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All reviewsgreen roomafternoon teabig heartgreat theatrewedding receptionfantastic nightcomedy clubpre shownice venuesmall cinemafree parkingbar and restaurantcourse meallovely buildingstaff were very friendlysandwichesexcellent value
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1 - 10 of 246 reviews
Reviewed 2 weeks ago via mobile

Fabulous. Everything from start to finish was spectacular. Could not have chosen a more perfect venue for our daughter and son in laws wedding reception. To many people to thank individually but Claire Hammond was a star. The setting is gorgeous. The staff were lovely...More

Thank cathdavid
Reviewed 2 weeks ago via mobile

Amazing from start to finish.... so friendly staff .. place was lovely and clean . Nothing was a bother for all the staff.. Drinks were abit pricey but all in all a good night out.. would def reccomend.

1  Thank julie e
Reviewed 3 weeks ago via mobile

Where to start! We had our wedding reception here on Saturday (1.9.18) and it was absolutely faultless from start to finish. Claire is an absolute credit to the customs house and not only was she our wedding co ordinator but is now a lovely friend...More

Thank Kelly W
Reviewed 4 weeks ago via mobile

I love the customs house. There is something for everyone. Cinema, theatre, art, classes and a restaurant in a beautiful setting by the river.

Thank Janet J
Reviewed 4 weeks ago

Was lucky to get tickets for When the boat comes in’ and we weren’t disappointed, the cast were fantastic and we related to the series from television years ago, hoping for a continuous in the near future

Thank Valerie D
Reviewed 4 weeks ago

I was totally embarrassed last night. Four friends, who have never been to the Customs house, booked tickets for When the Boat comes in ( cast member a friend) and a meal for my birthday. We were given a lovely table in the window and...More

Thank Patricia F
Reviewed August 17, 2018

Had a pre show special in the Green Room, although not too expensive we found it a bit disappointing. The choice was between 3 starters 3 mains and 3 sweets so not a great choice. 3 out of 4 had Scampi and chips for the...More

Thank davemcbeth
Reviewed August 8, 2018 via mobile

We visited the Customs House for the second time last weekend. We came to see Jason Cook and Johnny Vegas are blethering on. Not only was it very up close and personal with the layout of the venue inside but outside its very accessible by...More

Thank Michael S
Reviewed July 14, 2018 via mobile

I love the customs House it has loads to offset all year round. Recommend going with family or friends all the food is good but expensive and the actors are polite. As of opening times they are reasonable times but I recommend checking online before...More

Thank Ben M
Reviewed June 28, 2018 via mobile

I watched my daughter dance hear 2 nights running Paul who was checking tickets was very friendly helpful and happy. as the que was very large at the bar he was very helpful great team work from Paul bar staff could learn a thing or...More

2  Thank Luke M
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Questions & Answers
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January 15, 2018|
AnswerShow all 6 answers
Response from maturecouple60 | Reviewed this property |
not sure as i have never sat in a box seat. the customs house is a small theatre and as i have always sat in the stalls i have always been able to see the full stage. its probably best to ring before booking. sorry i... More