We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Customs House

Open Now: 11:00 a.m. - 8:00 p.m.
Open today: 11:00 a.m. - 8:00 p.m.
Review Highlights
Xmas Panto visit

Love coming here as it always feels more personal. The panto was great and seating comfortable... read more

Reviewed 4 days ago
grahamb461
,
Houghton-le-Spring, United Kingdom
via mobile
Fantastic panto, Ray, the cast and crew should be proud

Attended the panto with three kids 11, 9 and 3 and they where captivated throughout. Everything... read more

Reviewed 1 week ago
GrayFamilyonTour
,
Chester-le-Street, United Kingdom
via mobile
Read all 256 reviews
65
All photos (65)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“green room”(28 reviews)
“big heart”(7 reviews)
“great theatre”(5 reviews)
About
The Customs House is South Tyneside's premier arts centre offering great arts & entertainment for all. We are a theatre, cinema, gallery, cafe, wedding venue & a provider of cultural development services. Want to know more? Why not get in touch?
Open Now
Hours Today: 11:00 a.m. - 8:00 p.m.
See all hours
Contact
Theatre & Restaurant Mill Dam, South Shields NE33 1ES, England
Website
+44 191 454 1234
Call
Improve This Listing
Reviews (256)
Filter reviews
256 results
Traveller rating
168
55
17
9
7
Traveller type
Time of year
LanguageEnglish
168
55
17
9
7
Show reviews that mention
All reviews green room big heart great theatre custom house afternoon tea small theatre wedding reception comedy club pre show nice venue fantastic night free parking bar and restaurant lovely old building course meal staff were very friendly excellent value
FilterEnglish
Updating list...
1 - 10 of 256 reviews
Reviewed 4 days ago via mobile

Love coming here as it always feels more personal. The panto was great and seating comfortable. Venue was clean as were the toilets. The cafe/restaurant/bar has good choice but gets very busy and seating is at a premium. Parking is good but once the car...More

Date of experience: January 2019
Thank grahamb461
Reviewed 1 week ago via mobile

Attended the panto with three kids 11, 9 and 3 and they where captivated throughout. Everything from set design, costumes through to the script and performance was more akin to a West End show than a panto. Fantastic and looking forward to next year.

Date of experience: January 2019
Thank GrayFamilyonTour
Reviewed 1 week ago

The The Room Bistro has changed into a lovely relaxing restaurant.The walls repainted and the old tiles covered...Wet for Christmas meal and was impressed so decided to try it again. Superb for fried brie in yours better followed by toast beef with trimmigs.both superb..Did not...More

Date of experience: January 2019
Thank dougburn
Reviewed 2 weeks ago via mobile

We usually see more than one pantomime from the south to the the north of England, and this is by far the best. The Lambton Worm was a great idea last year but it's always good to go back to the traditional. Some of the...More

Date of experience: December 2018
Thank Kentgirl07
Reviewed 3 weeks ago

Family visit to the pantomime which was absolutely hilarious, my sides were aching at the end of the show. A really must see show for all ages, already booked for next year. Treat yourself and your family to this amazing show at the little theatre...More

Date of experience: December 2018
Thank Christine H
Reviewed November 19, 2018

Visited with a friend to see the marvellous "encore" they are really wonderful and extremely professional. We had a delicious meal in the green room, the new chefs menu Was very tasty and appealing on the eye, well done Gary. I wish them all the...More

Date of experience: November 2018
Thank Shazzam1956
Reviewed November 15, 2018 via mobile

This lovely old building has been converted into an arts centre with a cafe. Now that the waterfront has been redeveloped, with a modern walkway incorporating war memorials, access to the centre from the Main Street is greatly improved. Views across the Tyne are wide...More

Date of experience: November 2018
Thank bdon257
Reviewed November 7, 2018

A place to visit for great variety of theatre productions, films, art exhibitions and have an excellent meal, snack or drink either before or after the event. Lots of other activities for people old and young. Free parking at the door. Can be reached by...More

Date of experience: October 2018
Thank Thomley
Reviewed October 28, 2018

If you are wheelchair bound there are major problems at this venue. We went to see Joe Mcelderry for matinee performance which was incredible but access was virtually impossible due to inadequate/pathetic lift and a sales display directly in front of the lift access. This...More

Date of experience: October 2018
2  Thank Stephen G
Reviewed October 15, 2018

Dined here for lunch on 12th October to celebrate my aunts 90th birthday. There were about a dozen of us and we al enjoyed ourselves. There was a choice of 3 starters + 3 main meals + 3 sweets and everyone appeared to be quite...More

Date of experience: October 2018
Thank George23927785
View more reviews
Nearby
Nearby HotelsSee all 5 nearby hotels
Athol House
73 reviews
.77 km away
Premier Inn North Shields (Ferry Terminal) Hotel
628 reviews
1.37 km away
All Seasons
45 reviews
1.46 km away
Sir William Fox Hotel
209 reviews
1.46 km away
Nearby RestaurantsSee all 233 nearby restaurants
Turkuisine
170 reviews
.64 km away
Orangegrass Thai & Oriental Cuisine
317 reviews
.59 km away
The Lock
138 reviews
.65 km away
Ristorante Bravi
244 reviews
.50 km away
Nearby AttractionsSee all 50 nearby attractions
Shields Ferry
104 reviews
.24 km away
Arbeia Roman Fort and Museum
353 reviews
1.19 km away
South Shields Museum & Art Gallery
208 reviews
.73 km away
Questions & Answers
Ask a question
karen33johnson
January 15, 2018|
AnswerShow all 6 answers
Response from maturecouple60 | Reviewed this property |
not sure as i have never sat in a box seat. the customs house is a small theatre and as i have always sat in the stalls i have always been able to see the full stage. its probably best to ring before booking. sorry i... More
1
Vote