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Waldheim Alpine Spa

4038 Cradle Mountain Rd | Peppers Cradle Mountain Lodge, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia
+61 3 6492 2133
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Review Highlights
Cheats, scammers and terrible communication!

Had a 1.5hr treatment for 2 booked and was the first time visit to Tasmania. If you've ever been to... read more

Reviewed 3 weeks ago
ajjjjjjj2017
,
Perth, Australia
Bliss

My partner and I treated ourselves to the cradle rejuvenation package. Yes it is expensive but was... read more

Reviewed 1 August 2017
Sunkissed T
via mobile
Read all 34 reviews
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If you're interested in a little pampering or a reviving treatment, the Waldheim Alpine Spa offers an alternative to the Lodge's more active pursuits. The Spa offers a vast range of face and body therapies, including Massage, Hot stones, Facials, Manicures , Pedicures and houses a dedicated therapeutic area known as The Sanctuary, available for communal use or private bookings. The Waldheim Alpine Spa is available to patrons 16 years and older.
  • Excellent59%
  • Very good20%
  • Average8%
  • Poor5%
  • Terrible8%
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All hours
Hours Today: 10:00 - 19:00
LOCATION
4038 Cradle Mountain Rd | Peppers Cradle Mountain Lodge, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia
CONTACT
Website
+61 3 6492 2133
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Reviews (34)
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1 - 10 of 34 reviews

Reviewed 3 weeks ago

Had a 1.5hr treatment for 2 booked and was the first time visit to Tasmania. If you've ever been to Tasmania getting from A to B can take a fair while especially in the mountains. So had made contact prior to the treatment indicating that...More

Thank ajjjjjjj2017
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 3 weeks ago

Hi ajjjjjjj2017, Thank you for your detailed review of your experience with us here at Waldheim Alpine Spa. While we are not in the business of cheating or scamming we are running a business that requires we have certain policies and procedures in place that...More

Reviewed 1 August 2017 via mobile

My partner and I treated ourselves to the cradle rejuvenation package. Yes it is expensive but was well worth the money. Super relaxing hot stone massage followed by 90 minutes in the private sanctuary which was amazing would highly recommend the sanctuary as a treat....More

Thank Sunkissed T
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 1 August 2017

Hi Sunkissed T. Fantastic to hear we could provide you with a bit of indulgence and relaxation. We look foward to seeing you again in the future. Kind Regards Anouschka Marshall Spa Manager

Reviewed 24 July 2017 via mobile

Most amazing experience We had a 30min wellness massage. Just relaxing and rejuvenating. Nothing crazy. Then we had an hour in the sanctuary. I could feel all the troubles slip away. There is an outdoor spa bath. I recommend going in winter, it was so...More

Thank Natalie G
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 26 July 2017

Hi Natalie G, Thank you for your review of the Wellbeing Massage and Private Sanctuary. We are so happy you enjoyed your time with us and we look forward to welcoming you back in the future. Kind Regards, Anouschka Marshall Spa Manager

Reviewed 20 July 2017 via mobile

The staff were nice and welcoming and the building had a nice atmosphere. I enjoyed the massage, it was relaxing. The only thing that disappointed me was the cleanliness of the bath I was in. I'm not sure how well they clean the tub because...More

1  Thank Charlie A
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 22 July 2017

Hi Charlotte R, Happy to hear your enjoyed your massage, as for the Private Bathing Ritual I am sorry you felt our cleanliness was not up to our usually high standards. The bath is cleaned and sanitized after immediately after each treatment however we will...More

Reviewed 16 May 2017

I decided last minute to book a Hot Stone Massage and yes it is over priced, but was a great massage and you are in a remote area of the world. I was looked after by Gerica , who was wonderful, she certainly got rid...More

Thank GCPurple
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 19 May 2017

Hi GCPurple, Thank you for taking to time to review your recent experience here at Waldheim Alpine Spa, I am so please to hear your enjoyed your treatment with Gerica- I will be sure to share this feedback with her and our team. We hope...More

Reviewed 21 March 2017 via mobile

We booked the private jacuzzi with wine and chocs. The location is stunning and you are given complete privacy. We felt very relaxed and staff are on hand if we needed anything. We checked our watches only once and realised we had gone over time...More

Thank firefairie
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 22 March 2017

Good Morning firefairie, Thank you for your Glowing review of the Decadent Sanctuary you experienced yesterday. We are very happy to hear our staff provided you with a memorable and relaxing experience. We look forward to seeing you next time! Kind Regards, Anouschka Marshall Spa...More

Reviewed 18 February 2017

My partner and I had the most amazing experience here, I highly recommend it to everyone! We booked the "sanctuary" which was our very own hot tub, sauna, steam room, plunge pool, showers and loungers. It was absolutely beautiful. The hot tub was actually outside...More

Thank KatJill
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 25 February 2017

Good Afternoon KatJill, Thank you for your glowing review of our beautiful 'Private Sanctuary'. We are thrilled to hear we have provided you with such a memorable experience. We think the Private Sanctuary is pure bliss and the best way to relax after exploring in...More

Reviewed 15 January 2017 via mobile

I can't really say too much about this spa other than it's really overpriced for average treatment. They were more concerned about pushing their products and the massage room was freezing. The fireplace in the foyer however was very toasty.More

Thank rlcully
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 18 January 2017

Dear rlcully, Thank you for taking the time to share your recent experience here at the Waldheim Alpine Spa, I am displeased to hear that your treatment didn't live up to our usual standards. Whilst we have the fire place lit most days to compete...More

Reviewed 26 December 2016 via mobile

Worst massage ever! What an expensive and terrible expirence. Got a hot stone massage with my partner while staying at Peppers cradle mountain lodge we were supposed to feel rejuvenated after the massage as they make u fill up a huge form and make u...More

Thank Vivi E
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 28 December 2016

Dear Vivi E, Thank you for taking the time during this busy holiday season to write about your experiences here at Waldheim Alpine Spa, how disappointed I am to hear we couldn't provide you with a rejuvenating treatment for you and your partner. Please know...More

Reviewed 10 December 2016 via mobile

The atmosphere as soon as you walk in the door is calm, peaceful and relaxing. We enjoyed a massage and took in the views from the bath tub and left feeling fantastic. Definitely worth a booking.

Thank miazeusalby
Anouschka M, Manager at Waldheim Alpine Spa, responded to this reviewResponded 15 December 2016

Hello Miazeusalby, Thank you for taking the time to share your experience with us, we are so glad we could provide you with a memorable experience. We look forward to seeing you in the future. Kind Regards, Anouschka and the Waldheim Alpine Spa Team

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