We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hershey Story

63 W Chocolate Ave, Hershey, PA 17033-1502
+1 717-534-8939
Review Highlights
Boring and overpriced

Went to the museum on a Groupon with two young children. Restaurant was slow, crowded and... read more

Reviewed 3 weeks ago
via mobile
Somewhat interesting

We went here because we had complimentary tickets which were included in our stay at The Hershey... read more

Reviewed 3 weeks ago
new jersey
Read all 1,423 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.
  • Excellent54%
  • Very good31%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 AM - 5:00 PM
63 W Chocolate Ave, Hershey, PA 17033-1502
63 W Chocolate Ave, Hershey, PA 17033-1502
+1 717-534-8939
Write a ReviewReviews (1,423)
Traveller rating
Traveller type
Time of year
  • More languages

11 - 20 of 1,403 reviews

Reviewed 3 weeks ago via mobile

Went to the museum on a Groupon with two young children. Restaurant was slow, crowded and overpriced. Museum was boring even for adults. Chocolate lab was sold out and they would not substitute the kids drinking chocolate for the regular even though it is cheaper.

Thank Laurenal99
Reviewed 3 weeks ago

We went here because we had complimentary tickets which were included in our stay at The Hershey Hotel. It was interesting, but didn't have too much and we pretty much saw everything in 40 minutes. For free it was ok. I would not go back.

Thank janie51
Reviewed 3 weeks ago via mobile

Went here while on vacation at Hershey. The museum requires a bunch of reading which can get boring for little ones. There are options for chocolate tasting and they have scheduled activities for kids. There weren’t any available when we arrived. If you like to...More

Thank jetlagged17315
Reviewed 4 weeks ago

Very interesting and informative. An enjoyable afternoon. Very well laid out. Elevator available. Shopped the Gift Shop. Had coffee & the largest Whoppie pies ever. Delicious.

Thank haballoon
Reviewed 4 December 2017

After spending a fun filled day at Hershey Park we decided to take a look at the Hershey Museum and possibly do the chocolate lab. We arrived around 10am on Sunday and it was pretty empty. We did the combo tour which had the lab...More

Thank joenronnie
Reviewed 30 November 2017

We were in Hershey to go to Penn State Medical Center. After my doctor appointment, we decided to spend some time at The Hershey Story. What an amazing life story, Milton Hershey had! From a farm boy, to maker of caramels then chocolate he was...More

1  Thank VirginiaKay
Reviewed 22 November 2017

We loved finally getting to do the chocolate lab. We've gone many times but the lab has been sold out. We made Chocolate Peppermint bark. It was fun and delicious and the presentation about how chocolate is made was very interesting and informative. My daughter...More

Thank saintmels
Reviewed 15 November 2017

Not what I expected. Not much to it. I took my 5 yr old. It is not something that will keep a small child's interest. I found the story interesting.

Thank Mkiladitis
Reviewed 8 November 2017

We recently moved to Hershey and I bought a membership to the museum. It was not worth it. Still had to pay for guests at regular rate, etc. The chocolate making class was fun and the museum was interesting but I can see that kids...More

Thank Joanne C
Reviewed 5 November 2017

Let's be clear - this isn't the amusement park or the gardens or the monorail tour - it's a somewhat interactive, self-guided tour of how it all began. If you like history - you will enjoy going back in time with Milton Hershey - reading...More

Thank Sheila S
Nearby HotelsSee all 25 hotels in Hershey
Simplicity Inn Hershey
216 reviews
.35 km away
Days Inn Hershey
1,569 reviews
.54 km away
Simmons Motel and Suites
127 reviews
.60 km away
Fairfield Inn & Suites Hershey Chocolate Avenue
468 reviews
1.18 km away
Nearby Restaurants
Devon Seafood + Steak
970 reviews
.11 km away
The Chocolate Avenue Grill
1,437 reviews
.12 km away
Fenicci's Restaurant
2,296 reviews
.07 km away
852 reviews
.11 km away
Nearby Attractions
6,156 reviews
1.05 km away
Hershey Gardens
1,128 reviews
1.41 km away
Troegs Brewing Company
459 reviews
1.58 km away
Ask a question
Questions & Answers
24 July 2017|
AnswerShow all 4 answers
Response from Chris M | Reviewed this property |
Yes, public parking right in the back.
17 July 2017|
AnswerShow all 7 answers
Response from Kristy W | Reviewed this property |
Yes, there is a difference. The Create Your Own Chocolate Bar is hands on and you walk along watching an actual conveyor belt as the candy bar is being made. As part of the process, you also design your own wrapper and... More
11 September 2016|
AnswerShow all 3 answers
Response from Joseph S | Reviewed this property |
Excellent for adults. As a history buff I found it very informative