We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Spa at the Hotel Hershey

Certificate of Excellence
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 100 Hotel Rd., Hershey, PA 17033
Phone Number:
+1 717-520-5888
Website

TripAdvisor Reviewer Highlights

Read all 350 reviews
Visitor rating
  • 211
    Excellent
  • 67
    Very good
  • 35
    Average
  • 18
    Poor
  • 18
    Terrible
Chocolate Spa Heaven!!!

We went on a Thursday to visit the Hershey Spa. I went with my sister, best friend & her sister to celebrate two birthdays. Overall the experience was lovely. This was the first... read more

4 of 5 bubblesReviewed 5 January 2017
MarylandDivaTraveler
,
Maryland
via mobile
Add Photo Write a Review

350 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 349: English reviews
Waldorf, Maryland
Level Contributor
46 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago

For the first time ever (since I've been coming) this place was packed! But they handled everyone quickly and professionally. My services were very relaxing and my technicians (Stephanie in particular) were very nice!

Helpful?
1 Thank Adrienne M
State College, Pennsylvania
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

$210 for a hot stone massage. My husband and I had to wait in a room with 26 other people who were sitting and standing until there technician arrived to call their name. It was a crowd- and the staff told us they usually have more people waiting in the room. Not nearly enough staff to pick up the cups,... More 

Helpful?
Thank mimzey118
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear mimzey118, I sincerely apologize for your disappointing experience and would welcome an opportunity to further discuss your feedback with you. Please reach out to me directly at your earliest convenience. Best regards, Robynn Cyr Spa Sales Manager RMCyr@HersheyPA.com More 

Montgomery, Pennsylvania
Level Contributor
182 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Our trip to Hotel Hershey was specifically to spend a day in the spa. Three of us had the "cocoa kiss package", scrub, massage and added facials and shampoo and style. Every technician we experienced was wonderful, friendly, helpful. My mother was in a wheelchair and the staff could not have been more helpful helping me in and out and... More 

Helpful?
Thank kaneira
Abingdon, United States
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Don't let the prices scare you away. I paid $140 for a massage but you can use the hotel amenities all day. It's like an amusement park ticket for adults. Lol. We relaxed in their quiet rooms after our massages and had hot chocolate tea and muffins, then went down to the hot tub and pool. For $20 you can... More 

Helpful?
1 Thank Nicole W
Pittsburgh, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Background: Another couple and my family have not seen each other in 2+ years as they live in CT and they too have two small kids (2.5 years and a 3 month old). We decided to meet in the middle in Hershey, PA and to start a tradition. They came in late on Thursday and we came in early on... More 

Helpful?
3 Thank Cardinals2000
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear Cardinals2000. It was a pleasure speaking with you yesterday. Please reach out to me directly to assist you and your family with anything that you may need in the future. Best regards, Robynn Cyr Spa Sales Manager RMCyr@HersheyPA.com More 

Maryland
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 January 2017 via mobile

We went on a Thursday to visit the Hershey Spa. I went with my sister, best friend & her sister to celebrate two birthdays. Overall the experience was lovely. This was the first visit for all of us. It was very crowded so the seating areas seemed to be pretty full. I did also think it was different than some... More 

Helpful?
Thank MarylandDivaTraveler
Philadelphia, Pennsylvania
Level Contributor
238 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
1 of 5 bubbles Reviewed 7 December 2016

I recently had a massage at the spa @ Hotel Hershey- I was excited as I heard some good stories - however my experience fell far from expectations- I had a really bad experience with my masseuse and I will leave his name out b/c its not personal- however I sent an email to the spa so they would be... More 

Helpful?
6 Thank Brittany322
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear Brittany322. Thank you for your feedback. I sincerely apologize that your recent experience was a disappointing one and would welcome an opportunity to further discuss your feedback with you. Please reach out to me directly at your earliest convenience. Best regards, Robynn Cyr Spa Sales Manager RMCyr@HersheyPA.com More 

Level Contributor
30 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 6 December 2016 via mobile

Visited the spa for a 50th birthday celebration. The staff is extremely friendly, and offers lots of details and instruction. The spa services were good but not spectacular, especially for the price that they charge for services.

Helpful?
2 Thank MICHELLE M
Philadelphia, Pennsylvania
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 5 December 2016 via mobile

A few times over the years I have treated myself and others to spa treatments here. I have had massages, enjoyed the Oasis lunch, swam in the indoor pool and hot tub. Those I have treated have also had treatments consisting of massages, hydro-therapy, and pedicures. They've also taken advantage of the pool and hot tub. The pool area appeared... More 

Helpful?
11 Thank Star S
Towaco, New Jersey
Level Contributor
28 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 December 2016 via mobile

We love the Hershey Spa! The price is on the high side but it's sort of about the whole experience! It's great for a girls getaway and total relaxation. Three of us had cocoa pedicures at the same time, looking out a beautiful window. We were continually asked if we needed anything, water, tea, chocolate.... everything was explained to us... More 

Helpful?
1 Thank Patti C

Travellers who viewed Spa at the Hotel Hershey also viewed

 

Been to Spa at the Hotel Hershey? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Spa at the Hotel Hershey and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Spa at the Hotel Hershey staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?