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Spa at the Hotel Hershey

100 Hotel Rd, Hershey, PA 17033-9507
+1 717-520-5888
Review Highlights

Every year we go and spend over 14K as a group....This year was an awful experience. Cottage was... read more

Reviewed 2 weeks ago
West Chester, Pennsylvania
very nice, but on the expensive side

Overall the spa is very nice, but I felt the services are a little overpriced. I got a massage and... read more

Reviewed 2 weeks ago
Lansdale, Pennsylvania
Read all 404 reviews
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  • Excellent62%
  • Very good19%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“locker room” (43 reviews)
“quiet room” (72 reviews)
“spa experience” (29 reviews)
100 Hotel Rd, Hershey, PA 17033-9507
+1 717-520-5888
Write a ReviewReviews (404)
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1 - 10 of 403 reviews

Reviewed 2 weeks ago

Every year we go and spend over 14K as a group....This year was an awful experience. Cottage was dirty, Room service employees were RUDE and the spa check in lady was beyond RUDE. Not to mention we all had the SPA lunch and got food...More

Thank LDowns1309
Reviewed 2 weeks ago

Overall the spa is very nice, but I felt the services are a little overpriced. I got a massage and then used the facilities for a few hours. Massage was good, but not worth $145 for 50 minutes. I also had lunch at the Oasis....More

Thank RachW67
Reviewed 3 weeks ago

Spent a spa day here and enjoyed three services -body scrub, massage, and pedicure- along with lunch. The services were excellent and highly recommended! The facility did not have enough space to accommodate its guests in any one space. The locker area was very crowded...More

Thank graymar6
Reviewed 3 weeks ago via mobile

Today was our first visit to this spa. The staff was warm, cheerful and very professional. There are four relaxation areas. One of which is “quiet” some have coffee, tea, water, snacks and of course chocolate! The services today were pedicures and were wonderful, tomorrow...More

Thank nopainjoe
Reviewed 3 weeks ago via mobile

We visited our granddaughter and husband this past Christmas in Harrisburg, Pennsylvania. It was wonderful, and one of the highlights of the trip was a day at the Hershey Spa. I am 78 years old and have had many spa treatments, but this was truly...More

Thank Scotlynn2
Reviewed 9 January 2018

I just had my first Hershey Spa visit and I loved it. I had the Hershey Kiss Package. I just loved every minute of it. I also find it extremely nice that I had access to the gym, and the pool. I could've spent the...More

Thank Paradisola3
Reviewed 30 December 2017 via mobile

Amazing experience with lunch and massage. We did the chocolate oil. Fantastic couple's room experience for friends and we relaxed using the amenities. Perfect day!

Thank ms_obvious
Reviewed 28 December 2017

I am a local and have been going here for years... each year I have high hopes the customer service will get better but sadly it goes further and further south. The first struggle is trying to even making the appointment, especially if you are...More

2  Thank Tanya H
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this reviewResponded 4 January 2018

Thank you for your feedback, Tanya. I welcome an opportunity to speak with you further about your experience. Please contact me directly at 717-520-5870. Jessica Davis, Spa Sales Manager

Reviewed 22 December 2017 via mobile

Such an awesome place. It’s at the hotel Hershey, which is beautiful itself. Make sure you plan for extra time. Get there early and plan to leave late. You get to use the facility for the day and it’s worth it. The facial was very...More

Thank Valia T
Reviewed 22 November 2017

If you are in a place where you can afford a couples spa day with your wife I highly recommend Hershey. I'm not really a pampered kind of person so it was mostly for her, although the couples massage was nice. Next time I am...More

3  Thank 2014CorvetteStingray
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Ask a question
Questions & Answers
25 April 2017|
Response from Tammy D | Reviewed this property |
Hi Dina, The oil/scent that was already in the inhalation room was jasmine. It was really nice and relaxing. I can't wait to go back! Tammy
4 December 2016|
AnswerShow all 2 answers
Response from SusanRuthK | Reviewed this property |
Go to the Hershey hotel and spa website It was much easier for me to call the phone number to work out my arrangements. The woman on the phone booked everything for me after explaining things in detail. Good luck
Brittany S
23 April 2015|
Response from spulaski | Reviewed this property |
I would contact the Hershey Spa and ask to speak to the manager. The toll free number is 877-772-9988, or you could email them by looking at the Chocolate Spa website to get the email address. I could not include the web... More