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Spa at the Hotel Hershey

100 Hotel Rd, Hershey, PA 17033-9507
+1 717-520-5888
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Review Highlights
If you want to feel pampered....this is the place to be!

I just had my first Hershey Spa visit and I loved it. I had the Hershey Kiss Package. I just loved... read more

Reviewed 1 week ago
Paradisola3
,
Reading, PA
We put the kids in kids club and hit the couple's massage

Amazing experience with lunch and massage. We did the chocolate oil. Fantastic couple's room... read more

Reviewed 2 weeks ago
ms_obvious
,
Cincinnati, Ohio
via mobile
Read all 399 reviews
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Overview
  • Excellent61%
  • Very good19%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
“locker room” (43 reviews)
“quiet room” (72 reviews)
“spa experience” (29 reviews)
LOCATION
100 Hotel Rd, Hershey, PA 17033-9507
CONTACT
Website
+1 717-520-5888
Write a ReviewReviews (399)
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1 - 10 of 398 reviews

Reviewed 1 week ago

I just had my first Hershey Spa visit and I loved it. I had the Hershey Kiss Package. I just loved every minute of it. I also find it extremely nice that I had access to the gym, and the pool. I could've spent the...More

Thank Paradisola3
Reviewed 2 weeks ago via mobile

Amazing experience with lunch and massage. We did the chocolate oil. Fantastic couple's room experience for friends and we relaxed using the amenities. Perfect day!

Thank ms_obvious
Reviewed 3 weeks ago

I am a local and have been going here for years... each year I have high hopes the customer service will get better but sadly it goes further and further south. The first struggle is trying to even making the appointment, especially if you are...More

1  Thank Tanya H
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, Tanya. I welcome an opportunity to speak with you further about your experience. Please contact me directly at 717-520-5870. Jessica Davis, Spa Sales Manager

Reviewed 4 weeks ago via mobile

Such an awesome place. It’s at the hotel Hershey, which is beautiful itself. Make sure you plan for extra time. Get there early and plan to leave late. You get to use the facility for the day and it’s worth it. The facial was very...More

Thank Valia T
Reviewed 22 November 2017

If you are in a place where you can afford a couples spa day with your wife I highly recommend Hershey. I'm not really a pampered kind of person so it was mostly for her, although the couples massage was nice. Next time I am...More

2  Thank 2014CorvetteStingray
Reviewed 9 November 2017

We did the half day at the spa. Fondue wrap, facial, massage, and lunch. Lunch ok but the rest was just wonderful. Everyone did a really nice job, left very relaxed. Felt wonderfully pampered.

Thank Grace R
Reviewed 8 November 2017

Wow this place is amazing.... I have never been to a day spa like it before and I have been to quite a few over the years!!! Love how they have lots of quiet rooms to sit and relax and read. I enjoyed the whipped...More

1  Thank SuzieLock
Reviewed 7 November 2017 via mobile

We just came back from a 2 night stay at hershey hotel & spa. It surpassed all of my expectations. We were able to check in early. A nice surprise. The king size bedroom was elegantly appointed. The staff was very friendly & accomodating. I...More

2  Thank danisteph
Reviewed 23 October 2017

Only living two hours from the Hershey Spa, it has always been on my list of places I wanted to visit. We always take the kids to the park and never have the opportunity to have a spa trip for ourselves. As a birthday treat,...More

1  Thank Melanie R
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this reviewResponded 31 October 2017

Thank you for your feedback Melanie R. I apologize for your experience and would be happy to discuss it further. Please feel free to reach out to me directly at 717-520-5870. Jessica Davis, Spa Sales Manager

Reviewed 23 October 2017

My husband decided to surprise me for our 20th anniversary with a visit to the Spa. I received fantastic customer service from start to finish. Overall a lovely experience and I look forward to coming back again. Pros: - Loved the Cocoa massage and my...More

1  Thank Michells S
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Ask a question
Questions & Answers
Dinac10
25 April 2017|
Answer
Response from Tammy D | Reviewed this property |
Hi Dina, The oil/scent that was already in the inhalation room was jasmine. It was really nice and relaxing. I can't wait to go back! Tammy
0
Votes
Chipper126
4 December 2016|
AnswerShow all 2 answers
Response from SusanRuthK | Reviewed this property |
Go to the Hershey hotel and spa website It was much easier for me to call the phone number to work out my arrangements. The woman on the phone booked everything for me after explaining things in detail. Good luck
0
Votes
Brittany S
23 April 2015|
Answer
Response from spulaski | Reviewed this property |
I would contact the Hershey Spa and ask to speak to the manager. The toll free number is 877-772-9988, or you could email them by looking at the Chocolate Spa website to get the email address. I could not include the web... More
0
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