We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 8:00 a.m. - 8:00 p.m.
Review Highlights
busy place

we waited in line for a nearly a couple of hours, then we got to the elevator, down we went rushed... read more

Reviewed 2 days ago
paulgX5110FQ
Very interesting formations and okay tour

We visited this attraction in April and it was very windy. We chose to visit the cavern in place of... read more

Reviewed 3 days ago
debbieaK9636YJ
,
Sandpoint, United States
Read all 6,071 reviews
3,351
All photos (3,351)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“tour guide”(559 reviews)
“light show”(183 reviews)
About
Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Guided walking tours of the Ruby Falls cavern run daily, taking guests 1,120 feet underground to explore and learn about the incredible geology...more
Open Now
Hours Today: 8:00 a.m. - 8:00 p.m.
See all hours
Suggested duration: 2-3 hours
Contact
1720 Scenic Hwy, Chattanooga, TN 37409-1163
Website
+1 423-821-2544
Call
Improve This Listing
Recommended experiences in and around Chattanooga
from US$64.80
More Info
from US$30.00
More Info
from US$25.00
More Info
from US$10.95
More Info
Reviews (6,071)
Filter reviews
5,900 results
Traveller rating
2,876
1,769
808
259
188
Traveller type
Time of year
LanguageEnglish
More languages
2,876
1,769
808
259
188
Show reviews that mention
All reviews tour guide light show underground waterfall elevator ride beautiful waterfall under ground natural wonder rock formations take pictures half mile worth the trip lookout mountain gift shop incline railway stalagmites jokes timer
FilterEnglish
Updating list...
1 - 10 of 5,900 reviews
Reviewed 2 days ago

we waited in line for a nearly a couple of hours, then we got to the elevator, down we went rushed down to the beautiful falls and rushed backMore

Date of experience: December 2018
Thank paulgX5110FQ
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi paulgX5110FQ, Thanks for exploring with us! Based upon your review, you must have visited Ruby Falls recently during our holiday season. During that time we experience many peak days of exploration and we encourage our guests to purchase their timed-entry tickets online prior to...More

Reviewed 3 days ago

We visited this attraction in April and it was very windy. We chose to visit the cavern in place of the Lookout Mountain due to time constraints. The tours were full and it took most of the afternoon to get down and back out. The...More

Date of experience: April 2018
Thank debbieaK9636YJ
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi debbieaK9636YJ, Thank you for your review and for exploring with us. Ruby Falls is a destination located on Lookout Mountain along with a few other attractions such as Rock City and the Incline Railway. Exploring the cavern that is 1,120 feet underground is a...More

Reviewed 3 days ago

The place did not disappoint. I will always remember the sound and sight when I go around the corner and see the fall for the first time. The guide is friendly and point out interesting sights. A must see if you are in the area.More

Date of experience: March 2018
Thank 695hazel
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi 695hazel, We agree, Ruby Falls is indeed a must see in Chattanooga! The cavern and falls are a breathtaking sight to witness in person! We appreciate the recommendation to explore Ruby Falls and we sure hope to see you again soon! Never stop exploring,...More

Reviewed 3 days ago

The experience was great, this is not for people that struggle with walking long distances. The place is beautiful and has wonderful history. I recommend this site.More

Date of experience: July 2018
Thank John C
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi John C, You are absolutely right! Witnessing the beautiful formations during your exploration in the cavern is a preamble to the breathtaking sight of the infamous Ruby Falls. Isn't it amazing to hear how Leo discovered the cavern and falls? We sure do appreciate...More

Reviewed 3 days ago

We enjoyed this cave a lot, was a little surprised due to being claustrophobic, but it was bright and pretty open. It was very busy that day so we did have to start and stop our tour quite a few times to let people pass,...More

Date of experience: December 2018
Thank Lisa K
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi Lisa K, We appreciate you exploring with us and taking the time to leave feedback of your Ruby Falls experience! We recommend guests who might be particularly sensitive to tighter quarters to plan to arrive before 10AM to avoid peek crowds. When you arrive...More

Reviewed 4 days ago

Remember to take a jacket with you. We walked through the cave until came to the 100+ foot water fall completely underground. The tour guide taught us the history of Ruby Falls. Very interesting. The lights on the waterfall were short in my opinion so...More

Date of experience: August 2018
Thank Thetaxlady922
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi Thetaxlady922, We are so glad to hear that you loved seeing the breathtaking Ruby Falls! The journey to the falls through the cavern is filled with time to discover the naturally wonderful formations while learning all about the history of the cave and falls....More

Reviewed 4 days ago via mobile

January is most definitely the month to visit this attraction. We were the first tour and had less than ten in our group. Our tour guide was experienced, knowledgeable and entertaining. The walk was not strenuous and we enjoyed our visit. The falls are impressive...More

Date of experience: January 2019
Thank Ellen R
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi ellenr7112018, Thank you for exploring 1,120 feet underground with us. You chose a wonderful time to visit Ruby Falls. During the holiday season we experience many peak days for tours. We encourage our guests to arrive early before 10AM to avoid peek crowds. When...More

Reviewed 5 days ago via mobile

Elevator ride down to the main tunnel was different and exciting. Better than traversing slippery stairs. The walk to Ruby Falls was highlighted with the history of the how and why's,very interesting. Along the way to the falls many formations were highlighted with colorful lights,nice...More

Date of experience: January 2019
Thank Dennis M
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Dennis M, Exciting adventure indeed! Ruby Falls is a breathtaking sight to see and we are so glad that you were able to experience the magic of it! Thanks for exploring with us and leaving feedback of your experience. Never stop exploring, The Ruby...More

Reviewed 1 week ago

I have been coming to Ruby Falls for over 25 years. The highlight is the waterfall at the end of the cave, but the walk to the falls has many interesting formations. Best of all it is a flat, easy walk for kids (there were...More

Date of experience: January 2019
Thank FunDiegoFamily
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 1 week ago

Hi FunDiegoFamily, Thank you for your continued support and exploration for over 25 years! We agree, the falls truly are a beautiful sight to witness! And of course the formations are so breathtaking. Isn't it amazing what nature can create? We appreciate your tip of...More

Reviewed 1 week ago via mobile

Stop to see this attraction. The building itself is beautiful and very well maintained. The tour took about 1 1/2 hours and Chuck the tour guide was very friendly.He shared interesting facts. A truly amazing site. 2 adults entrance fee was $44.More

Date of experience: January 2019
Thank NMDMom
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 1 week ago

Hi NMDMom, Thanks for exploring Ruby Falls and for leaving a review of your experience. Journeying through the cavern and witnessing the beautiful formations is just a taste of the naturally wonderful sight that is to come! And we have to agree, the falls truly...More

View more reviews
Nearby
Nearby HotelsSee all 98 nearby hotels
Comfort Inn & Suites - Lookout Mountain
427 reviews
2.25 km away
Howard Johnson by Wyndham Chattanooga Lookout Mountain
390 reviews
2.26 km away
Americas Best Value Inn & Suites/Lookout Mountain West
26 reviews
2.33 km away
Econo Lodge Lookout Mountain
118 reviews
2.33 km away
Nearby RestaurantsSee all 938 nearby restaurants
1885 Grill
682 reviews
1.46 km away
Mr T's Pizza
307 reviews
1.47 km away
The Purple Daisy Picnic Cafe
274 reviews
1.57 km away
Mojo Burrito
228 reviews
1.51 km away
Nearby AttractionsSee all 286 nearby attractions
Battles for Chattanooga Electric Map and Museum
122 reviews
1.11 km away
International Towing and Recovery Museum
201 reviews
1.52 km away
The Lookout Mountain Incline Railway
2,262 reviews
1.47 km away
Questions & Answers
Ask a question
658katyw
October 17, 2018|
AnswerShow all 14 answers
Response from dcd418 | Reviewed this property |
Completely walkable. No crawling
3
Votes
Sandy C
September 14, 2018|
AnswerShow all 3 answers
Response from MissyM509 | Property representative |
The Military Discount at Ruby Falls is for active duty only. Thanks!
0
Votes
utvols777
July 28, 2018|
AnswerShow all 13 answers
Response from Sightsee656897 | Reviewed this property |
I'd wait! Tight spaces-some slightly slick spaces- and incase of an emergency- things won't be easy or quick. The tour goes quick though 1 hr 20 min, so you could enjoy the gift shop or lookout tower while your family is... More
3
Votes