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Open today: 8:00 a.m. - 8:00 p.m.
Review Highlights
Just as I Remembered It

Had a family member who had never been in a cave nor ever seen Ruby Falls. I remembered it fondly... read more

Reviewed 5 days ago
Karen B
,
Edgerton
Worth the visit

Visited on a cold and rainy day so the inside activity was welcomed. We hadn’t been here since we... read more

Reviewed 5 days ago
282ChristopherC282
,
Columbus, Georgia
via mobile
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  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
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“tour guide”(560 reviews)
“light show”(184 reviews)
About
Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Guided walking tours of the Ruby Falls cavern run daily, taking guests 1,120 feet underground to explore and learn about the incredible geology...more
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Hours Today: 8:00 a.m. - 8:00 p.m.
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Suggested duration: 2-3 hours
Contact
1720 Scenic Hwy, Chattanooga, TN 37409-1163
Website
+1 423-821-2544
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All reviews tour guide light show underground waterfall elevator ride rock formations beautiful waterfall under ground natural wonder take pictures half mile worth the trip lookout mountain gift shop incline railway stalagmites jokes timer
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1 - 10 of 5,914 reviews
Reviewed 2 days ago via mobile

We had over 40 ppl in our “tour” group by the time we made it to the stopping spot the guide was done giving the information.More

Date of experience: February 2019
1  Thank Heather H
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Heather H, Thank you for taking the time to explore with us and leave a review. We are sorry to hear that your Ruby Falls experience failed to live up to your expectations. Based upon your review and the size of your tour, it...More

Reviewed 5 days ago via mobile

We came when our girls were smaller and then I worried about them falling! This time I worried about them hitting their heads because they’re both much taller than I am! But wow, it’s so inspiring to realize how the man crawled through such tight...More

Date of experience: July 2018
Thank llandrum1973
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Ilandrum1973, Thank you for coming back and exploring with us again 1,120 feet underground! What did you think of our new beautiful venues? Just like you, we are impressed with Leo's dedication to crawl 17 hours to discover Ruby Falls! It's truly amazing that...More

Reviewed 5 days ago via mobile

This tour is 90 minutes long. It's great for people of all ages; however, it is a mile total of walking to the falls and back, so some people may not be up to that. It's slippery in places, so be sure to wear sneakers...More

Date of experience: February 2019
Thank 96crystal
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi 96crystal, You are absolutely right; Ruby Falls is a great destination to explore for all ages! We appreciate the heads up about the proper shoes to wear during a Classic Waterfall Tour when encountering a few stairs and slippery areas. We are so glad...More

Reviewed 5 days ago

Had a family member who had never been in a cave nor ever seen Ruby Falls. I remembered it fondly from when I was a child and knew she would love it! It did not disappoint. I was also glad to see that the steak...More

Date of experience: January 2019
Thank Karen B
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Karen B, We appreciate you coming back to explore with us with family! The Steak and Potatoes formation is a favorite among all of our guests who encounter the yummy sight. Did you enjoy seeing our new beautifully designed Village Gift Shop, Village Plaza...More

Reviewed 5 days ago via mobile

We had a fantastic time on our tour. This was my third time to ruby falls and by far my favorite. Our tour guide Doug was sensational. He kept the entire group smiling from ear to ear the entire time. He was just as great...More

Date of experience: February 2019
Thank klk148383
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi klk148383, We agree, Ruby Falls is indeed an amazing tour! The cavern and falls are a breathtaking sight to witness in person and we are so glad that Doug's outgoing personality and strong knowledge of Ruby Falls was able to make your tour fun...More

Reviewed 5 days ago via mobile

Visited on a cold and rainy day so the inside activity was welcomed. We hadn’t been here since we were kids and the tour was really fascinating. Our guide was informative and kept us entertained. The waterfall is worth the half mile walk to get...More

Date of experience: February 2019
Thank 282ChristopherC282
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi 282ChristopherC282, Visiting Ruby Falls on a rainy day is the best time to explore! Not only are you escaping the dreary weather outside, but you also will witness the roaring sight of the falls! Rainfall has a big impact on the springs and streams...More

Reviewed 1 week ago

Ruby Falls features a very interesting cave system culminating in an amazing water fall. Our guide was very personable and funny and did a great job describing the history of the cave & falls and in getting the group involved.More

Date of experience: January 2019
Thank Anthony R
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 6 days ago

Hi Anthony R, Thank you for exploring with us and leaving a review of your Ruby Falls adventure. We are so happy to hear that your tour guide was able to make your exploration fun and memorable. We agree that the falls are indeed amazing!...More

Reviewed 1 week ago via mobile

On our Christmas date, Shelley and I really enjoyed the Ruby Falls tour. The elevator ride to open the tour was very fun. Then, the history of the caves and the natural beauty was amazing. We had a very kind and energetic tour guide. The...More

Date of experience: December 2018
Thank WildmanWilder71
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 6 days ago

Hi WildmanWilder71, Thank you so much for the wonderful review of your Ruby Falls exploration. We are so happy to hear that you and Shelley enjoyed adventuring 1,120 feet underground for a Christmas date! Our Classic Waterfall Tour is an exciting way to discover beautiful...More

Reviewed 1 week ago

Ended up here on a Saturday night l when visited Chattanooga back in April. It was very crowded being the busy season for then. The tour is excellent. The only issue is that it is on the pricey side, but it was well worth it.More

Date of experience: April 2018
Thank jdbarnes1234
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 1 week ago

Hi jdbarnes1234, Thank you for your review and for exploring with us at Ruby Falls! We may be biased, but we agree that the tour is excellent. And so is witnessing the breathtaking falls. We experience may peak days during the summer months and therefore...More

Reviewed 1 week ago via mobile

This place was absolutely stunning, the rock formations and the falls. The tour guides are super friendly and just make the experience that much better! My kids had a blast.More

Date of experience: June 2018
Thank Orthowife10
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 1 week ago

Hi Orthowife10, Thank you for exploring Ruby Falls!. We're so glad to hear that you enjoyed exploring 1,120 feet underground and seeing the stunning views of the falls and of the Tennessee Valley from our Lookout Mountain Tower! We look forward to seeing you again...More

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Questions & Answers
Ask a question
658katyw
October 17, 2018|
AnswerShow all 14 answers
Response from dcd418 | Reviewed this property |
Completely walkable. No crawling
3
Votes
Sandy C
September 14, 2018|
AnswerShow all 4 answers
Response from MissyM509 | Property representative |
The Military Discount at Ruby Falls is for active duty only. Thanks!
0
Votes
utvols777
July 28, 2018|
AnswerShow all 13 answers
Response from Sightsee656897 | Reviewed this property |
I'd wait! Tight spaces-some slightly slick spaces- and incase of an emergency- things won't be easy or quick. The tour goes quick though 1 hr 20 min, so you could enjoy the gift shop or lookout tower while your family is... More
3
Votes