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Open today: 8:00 a.m. - 8:00 p.m.
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  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
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“tour guide”(562 reviews)
“light show”(185 reviews)
About
ADVENTURE AWAITS! Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Take a guided Classic Waterfall Tour, Lantern Tour or Extended Cavern Experience Tour along the scenic cavern trail to the...more
Open Now
Hours Today: 8:00 a.m. - 8:00 p.m.
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Suggested duration: 2-3 hours
Contact
1720 Scenic Hwy, Chattanooga, TN 37409-1163
Website
+1 423-821-2544
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from US$50.00
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from US$96.99
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Reviews (6,118)
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All reviews tour guide light show underground waterfall elevator ride beautiful waterfall natural wonder under ground rock formations take pictures half mile worth the trip lookout mountain gift shop incline railway stalagmites jokes timer
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1 - 10 of 5,946 reviews
Reviewed today

I wasn't so into this on the way there, but boy it was awesome. The underground tour was super fun. And it was a great activity for the whole family.

Date of experience: March 2019
Thank Brendatap1
Reviewed yesterday via mobile

Beautiful amazing underground waterfall. Terribly cheesy tour. 90% of the tour is standing to the side so other groups can walk past you. The waterfall grand finale is amazing and unreal, but you only get a couple of mins to view and take pics. The...More

Date of experience: March 2019
Thank jilll446
Reviewed yesterday

The cavern tour to get to the waterfall is nice. The waterfall is beautiful, and it's amazing that it is underground. You don't get much time to look at the waterfall before you are ushered on so the next group can see it. So just...More

Date of experience: March 2019
Thank mom20032007
Reviewed 2 days ago via mobile

A must stop for anyone going through Chattanooga. (As long as it hasn't rained alot the day before) on our trip it had rained so the we're closed for half the day while the water went down but after they opened we went back. I...More

Date of experience: March 2019
Thank RFC3rd
Reviewed 3 days ago

Visited Ruby Falls in January with a few friends. We were really disappointed by how crowded and commercialized the tour was. There were crazy lights and loud music playing at the waterfall and each tour group is only given 5 minutes to take pictures/look at...More

Date of experience: January 2019
1  Thank maryallisonl
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi maryallisonl, We appreciate your feedback of your Ruby Falls experience. While we are happy to know that you found the falls to be a beautiful sight, we are sorry to hear that you were disappointed with your tour. We appreciate our guests providing us...More

Reviewed 4 days ago via mobile

This was a lovely walk to the waterfall with a very funny tour guide named Doug who has been working there for 11 years. It’s interesting to see how the cave walls look like different things and the waterfall with lights gives everyone a feeling...More

Date of experience: March 2019
Thank tommysmommy132
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi tommysmommy132, Thank you for your wonderful review! Ruby Falls is a breathtaking sight to see and we are so glad that you were able to experience the magic of it during your short visit to Chattanooga! Doug is a rockstar tour guide and we...More

Reviewed 4 days ago

Never seen anything like it. A waterfall in a cavern (not a cave). The guy who discovered it had to crawl on his hands and knees for a day to find it. Then brought his wife Ruby to see it. Brave couple. Wear sturdy footwear...More

Date of experience: March 2019
Thank Phil N
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi PhilN, A rare experience indeed! Thank you for exploring with us and for your review. We are so thankful for Leo Lambert's brave dedication to crawl 17 hours to discover the breathtaking wonder of Ruby Falls. Thank you for your tip to wear sturdy...More

Reviewed 5 days ago via mobile

My family and I really enjoyed going here. It may be somewhat pricey but the hike up and down and looking at the falls is definitely worth it. The guides are very entertaining as well.More

Date of experience: July 2018
Thank Murph11b
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Murph11b, Thank you for your review of your Ruby Falls experience. We are so thrilled to know that you and your family enjoyed exploring the cavern and witnessing the breathtaking sight of the falls together! Ruby Falls is a magical place for creating family...More

Reviewed 6 days ago via mobile

We went on Spring Break. The tour was about an hour. Our guide was awesome. There is a lot of walking so wear comfortable shoes. Also, slick places. I would recommend visiting if you are in Chattanooga.More

Date of experience: March 2019
Thank barbre
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 5 days ago

Hi barbre, Thank you for your review and for exploring with us during your Spring Break! We are delighted to hear that you enjoyed your Ruby Falls adventure as you discovered the beautiful cavern and falls. We appreciate your recommendation to wear comfortable shoes with...More

Reviewed 1 week ago

Awesome things to see! Formations that look like familiar things and a breath taking waterfall! This is making a TON of money! around 25 a head and about 50 a round of turist! This is worth seeing at any cost or problems!More

Date of experience: March 2019
Thank jazzjwynn
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 5 days ago

Hi jazzjwynn, We appreciate your review of your Ruby Falls experience! Based upon your review, you must have visited us during the weekend, which is a popular time to explore the cavern and witness the beautiful falls. For guests visiting us on the weekends, we...More

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Questions & Answers
Ask a question
cmheyboer
March 20, 2019|
AnswerShow all 3 answers
Response from MissyM509 | Property representative |
We strongly encourage guests to purchase their timed-entry tickets online prior to arriving at Ruby Falls in order to choose their desired check-in time. Please keep in mind that the check-in time is not your tour-time. Your... More
0
Votes
658katyw
October 17, 2018|
AnswerShow all 15 answers
Response from dcd418 | Reviewed this property |
Completely walkable. No crawling
3
Votes
Sandy C
September 14, 2018|
AnswerShow all 4 answers
Response from MissyM509 | Property representative |
The Military Discount at Ruby Falls is for active duty only. Thanks!
0
Votes