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Review Highlights
Russell the tour guide is awesome.

We went to Ruby Falls a few weekends ago. We came down so I could propose to my now fiance. We... read more

Reviewed 2 days ago
650natdanger
,
Clarksville, Tennessee
My 4 year old loved it!

We recently traveled from Texas to Tennessee for a family vacation. Ruby Falls was our first... read more

Reviewed 3 days ago
Chrissy W
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  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
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“tour guide”(519 reviews)
“light show”(160 reviews)
About
Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Guided walking tours of the Ruby Falls cavern run daily, taking guests 1,120 feet underground to explore and learn about the incredible geology...more
Closed Now
Hours Today: 8:00 a.m. - 8:00 p.m.
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Suggested duration: 2-3 hours
Contact
1720 Scenic Hwy, Chattanooga, TN 37409-1163
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+1 423-821-2544
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All reviews tour guide underground waterfall light show elevator ride colored lights beautiful waterfall under ground natural wonder rock formations take pictures half mile worth the trip lookout mountain gift shop incline railway andy stalagmites
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1 - 10 of 5,768 reviews
Reviewed 2 days ago

We went to Ruby Falls a few weekends ago. We came down so I could propose to my now fiance. We bought our tickets early because of how busy they were. Once we got there, we were greeted by a gentleman named Russell as our...More

1  Thank 650natdanger
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi 650natdanger, CONGRATULATIONS on the engagement. We are so thrilled that you chose Ruby Falls to "pop the question"! Russell is a rockstar tour guide we are so happy that he could not only help you with your special moment, but also make your exploration...More

Reviewed 3 days ago

We recently traveled from Texas to Tennessee for a family vacation. Ruby Falls was our first adventure. My 4 year old little girl loved it. We loved walking through the caves even though my husband who is 6'8" had to duck the majority of the...More

1  Thank Chrissy W
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi Chrissy W, Thank you for making Ruby Falls your first stop on your family vacation! Ruby Falls is a wonderful way for families to gather and create lifelong memories together! We hope your husband didn't bump his head on our stubborn rocks!! The elevator...More

Reviewed 3 days ago

There are a few places in the US where you can see stalagmites and stalactites but I think this is the only one that leads to an underground water fall! I think they did a good job showcasing the different rock formations and what common...More

1  Thank razorwan
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi razorwan, Thanks for exploring Ruby Falls! We are so happy that you enjoyed seeing the amazing stalagmites and stalactites and of course, the breathtaking falls! Thank you for the feedback you provided regarding our enter and exit path. However, due to our efforts to...More

Reviewed 4 days ago

We had no idea what expect when we decided to visit Ruby Falls. After a half hour walking incide an amazing cave, we finely saw that beatiful saloon with a fall camming all the way from the top...it is one of the most beatiful places...More

1  Thank Dibitinha
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi Dibitinha, We may be biased, but we agree! Ruby Falls truly is one the most beautiful destinations to visit! There's nothing else quite like a powerful waterfall 1,120 feet underground! Thank you for exploring with us! We look forward to seeing you again soon!...More

Reviewed 4 days ago via mobile

We really enjoyed our tour through Ruby Falls. It was our grandsons favorite thing that we did. Our tour guide was amazing. The whole history of how Ruby Falls came to be is really very interesting. If you go to Chattanooga you must put this...More

Thank annbyrd
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi annbyrd, We are so happy to know that you and your grandson enjoyed exploring Ruby Falls! What a wonderful way to create lifelong memories! Thank you for visiting us! We look forward to seeing you again soon for there is always something new to...More

Reviewed 4 days ago via mobile

This is totally a must see while you're in Chattanooga. Very cool. We were so happy that we did this. 5 star rating.

Thank john w
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi John, Thank you for exploring Ruby Falls during your time in Chattanooga. We're so glad to hear that you enjoyed exploring 1,120 feet underground! We look forward to seeing you again soon! Never stop exploring, The Ruby Falls Team

Reviewed 5 days ago via mobile

Everyone in our family loved the experience! From the unique formations throughout the cave, the falls of course, and our awesome tour guide, Matt! He was continually interactive with the kids and his jokes made it fun for us all!More

1  Thank MaElena H
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi MaElena H, Matt is a wonderful tour guide and we are so happy that he was able to make your tour fun and memorable! We are thrilled that you and your family had a wonderful time creating lifelong memories together! Thank you for your...More

Reviewed 5 days ago via mobile

Total expensive tourist spot. After traveling I-24 many times and seeing the advertisements, we finally stopped. Should have kept driving. We spent more time waiting for others to pass in the opposite direction. Cave formations look dead. If you want a real cavern experience, go...More

1  Thank Suzi P
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Suzi P, We are sorry to hear that you didn't enjoy your Ruby Falls experience. With only one way in and one way out, we do our best to accommodate all guests wanting to explore 1,120 feet underground with us. We recommend guests who...More

Reviewed 5 days ago

My husband and I (both in our early 60’s) decided to book just the cave tour at noon on a Tuesday in mid-September with the thought that, after reading the reviews, it be a bit less crowded. We purchased tickets on-line, a simple, quick and...More

1  Thank rdna5
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi rdna5, Thank YOU for your wonderful review of your Ruby Falls experience! We are so happy that you explored Ruby Falls and witnessed it's breathtaking natural beauty! Thank you for your review and the kind feedback you provided about the tour and our rockstar...More

Reviewed 5 days ago

Really a cool place, amazing scenery. How nature has taken its course with the beautiful underground fall, stalagmites and rock formations.

1  Thank Kenny G
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Kenny G, We may be biased, but we agree! Ruby Falls is truly amazing! We are so happy to know that you enjoyed exploring with us! We look forward to seeing you again soon! Never stop exploring, The Ruby Falls Team

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Questions & Answers
Ask a question
658katyw
October 17, 2018|
AnswerShow all 12 answers
Response from dcd418 | Reviewed this property |
Completely walkable. No crawling
2
Votes
Sandy C
September 14, 2018|
AnswerShow all 3 answers
Response from MissyM509 | Property representative |
The Military Discount at Ruby Falls is for active duty only. Thanks!
0
Votes
eastcoastgirl87
July 28, 2018|
AnswerShow all 13 answers
Response from Sightsee656897 | Reviewed this property |
I'd wait! Tight spaces-some slightly slick spaces- and incase of an emergency- things won't be easy or quick. The tour goes quick though 1 hr 20 min, so you could enjoy the gift shop or lookout tower while your family is... More
3
Votes